Well, the issue is that they are not able to get LTF approval from the Product Team, but to retain me as a client they are willing to pay for the fee from the branch's budget. So getting Magnus LTF for family is also not really a viable option as per them.
I agree with
@NOOBY but I don't think there's more room for negotiation, so for now, I'm just waiting for written communication for this from the Branch Manager...