Hdfc classic account offer

[ramandeep]

I got mail regarding free upgrade to classic account, so i clicked on the link and confirmed regarding the same through eva. But still account is standard and haven't been upgraded to classic. How much time does it takes to upgrade?

 

[Wealth is my birth right!]

I got mail regarding free upgrade to classic account, so i clicked on the link and confirmed regarding the same through eva. But still account is standard and haven't been upgraded to classic. How much time does it takes to upgrade?

Hope u took ss of the offer
If so write to cc email they confirm you timeline or convert and confirm

 

[ramandeep]

Hope u took ss of the offer
If so write to cc email they confirm you timeline or convert and confirm

I already have a mail from them, but didn't took screenshot while confirming with eva

 

[Wealth is my birth right!]

I already have a mail from them, but didn't took screenshot while confirming with eva

Just wait for 2 days
Just now my wife said she too got classic offer over mail and did by otp via Eva
I confirm u once her account is upgraded

 

[Vg18]

How much have you been maintaining and for how many months? I have been mantaining above 1L from past 3 months but still no offer.

 

[Alex292929]

How much have you been maintaining and for how many months? I have been mantaining above 1L from past 3 months but still no offer.

I guess it takes 6 months, you can also upgrade it, by visiting the branch

 

[Wealth is my birth right!]

How much have you been maintaining and for how many months? I have been mantaining above 1L from past 3 months but still no offer.

It’s 105000/- I think more than 8 months in account its idle

 

[ramandeep]

How much have you been maintaining and for how many months? I have been mantaining above 1L from past 3 months but still no offer.

I have max saving account and maintained 1 L from last 1.5 month and got offer, but still it hasn't been upgraded.

 

[bimanpaul]

Sometimes they offer and sometimes not.
Eligibility is 1L average over 6 months.
I had to request them to convert. It took 1 week to reflect in netbanking & 2 weeks to reflect in mobile app.

 

[ramandeep]

Just wait for 2 days
Just now my wife said she too got classic offer over mail and did by otp via Eva
I confirm u once her account is upgraded

Is your wife's account upgraded? mine still standard and its been 3.5 days

 

[Wealth is my birth right!]

Is your wife's account upgraded? mine still standard and its been 3.5 days

No
Just now checked after seeing ur msg it’s still showing standard

 

[ramandeep]

Its been almost a week now.. still no upgrade..

 

[talkwithfino]

Its been almost a week now.. still no upgrade..

Eva has problems. I had manually tried a couple of times to upgrade to Classic Banking through Eva; it generated ref number and all ... but the account was never upgraded

 

[ramandeep]

Eva has problems. I had manually tried a couple of times to upgrade to Classic Banking through Eva; it generated ref number and all ... but the account was never upgraded

So you are saying, i should go to branch for upgrade? Last time i tried they were asking to open two more account for relatives and then they will upgrade it.

 

[talkwithfino]

So you are saying, i should go to branch for upgrade? Last time i tried they were asking to open two more account for relatives and then they will upgrade it.

Try this...
Drop an email to grievance.redressal@hdfcbank.com and quote the upgrade email to Classic which you received. Tell them tht despite trying to upgrade through Eva, your account has not been upgraded. They might upgrade your account (less chances) or frwd your concern to your Branch. You will receive a call from your BM. Tell him you want to upgrade and DON'T close the EMAIL Complaint until the BM upgrades your account. This way you can avoid opening other accounts which the BM wants to to fulfill his Branch Targets and since there is complaint generated (CRM Case when email GR) it will keep getting escalated internally until your problem is resolved).

 

[ramandeep]

Try this...
Drop an email to grievance.redressal@hdfcbank.com and quote the upgrade email to Classic which you received. Tell them tht despite trying to upgrade through Eva, your account has not been upgraded. They might upgrade your account (less chances) or frwd your concern to your Branch. You will receive a call from your BM. Tell him you want to upgrade and DON'T close the EMAIL Complaint until the BM upgrades your account. This way you can avoid opening other accounts which the BM wants to to fulfill his Branch Targets and since there is complaint generated (CRM Case when email GR) it will keep getting escalated internally until your problem is resolved).

Is this grievance.redressal@hdfcbank.com genuine id? I don't see it on hdfc website

 

[talkwithfino]

Is this grievance.redressal@hdfcbank.com genuine id? I don't see it on hdfc website

It is; otherwise why would I write it. Don't worry, it is genuine

 

[ramandeep]

It is; otherwise why would I write it. Don't worry, it is genuine

Okay, i have wrote the complaint, let see what they response with

 

[ramandeep]

No
Just now checked after seeing ur msg it’s still showing standard

Is it still standard?

 

[Wealth is my birth right!]

Is it still standard?

Able to see classic in her app
Thanks for reminding 😊