HDFC denying conversion to RuPay

[Deleted member 3481]

HDFC has stopped conversion of their credit cards from Visa/MasterCard to RuPay for Regalia and Regalia First credit cards.

 

[Googix]

Faced the same issue while converting my wife's regalia. Did not face issue with moneyback+

 

[hks789]

One of my friend has HDFC Regalia credit card in Visa variant and had mailed to the customer care for converting his Visa credit card to RuPay. He got a reply from HDFC that Visa to RuPay conversion is currently not possible.

Just call them and ask to convert Regalia to Rupay. When they ask for the reason, say you want to do UPI transactions on Rupay card. It will be approved
@Googix

 

[hks789]

Already had called them and they said the same thing that they have stopped conversion of Visa Regalia and Regalia First cards to RuPay.

Try again and you may get it.
ICICI had similar tactics with Rupay debit cards, and if you get connected to the right person, he/she will take the request. Everyone else will reject it.

My case I got Rupay regalia for my friend 2 weeks ago.

Also if you have their email response, tag that to Rupay twitter handle, HDFC and ask the reason why they stopped Rupay conversion.

 

[hks789]

@Deal_Freak Additionally you can ask them to convert it to MC first.
For reason say better forex rate.

Then convert MC to Rupay.

If their issue is specifically Visa to Rupay

 

[chenrichy]

Tried 4 times to all the priority, nodal levels. Nothing worked to convert my Regalia Visa to Rupay If any one have a trick or solution let me know

 

[srichaitanya]

is this only for regalia card? is hdfc converting moneyback plus card from visa to rupay variant?

 

[Googix]

is this only for regalia card? is hdfc converting moneyback plus card from visa to rupay variant?

Yes i faced no issues converting moneyback + to rupay. Received card within a week. Only facing issue with Regalia

 

[jack333]

You should have called customer care directly without writing mail. Maybe now its difficult for them as higher management has denied in writing

 

[Anon1]

is this only for regalia card? is hdfc converting moneyback plus card from visa to rupay variant?

I have moneyback+ mc variant. last week, Request of conversation to rupay was taken over call but after 2 days I got call from back-end team and they saying conversion is not possible

 

[RkrRkr is verified member.]

I have moneyback+ mc variant. last week, Request of conversation to rupay was taken over call but after 2 days I got call from back-end team and they saying conversion is not possible

Recently they have launched HDFC Rupay upi digital credit card.Seems they want to shift customers on this card instead of franchise coversion on existing one..Many people have got invitation to apply for this digital card.

 

[RkrRkr is verified member.]

One of my friend has HDFC Regalia credit card in Visa variant and had mailed to the customer care for converting his Visa credit card to RuPay. He got a reply from HDFC that Visa to RuPay conversion is currently not possible.

Recently they have launched HDFC Rupay upi digital credit card.Seems they want to shift customers on this card instead of franchise coversion on existing one..Many people have got invitation to apply for this digital card.

 

[jack333]

Banks should treat all customers equally... if they are approving requests on call then they should also approve in email too. This just creates a disconnect between the bank and customer which is ultimately not good for their business in the long run.

The thing is they don't want to give written proof to anyone that they are changing the network. That's why they do it only on call

 

[RkrRkr is verified member.]

The thing is they don't want to give written proof to anyone that they are changing the network. That's why they do it only on call

No ,on the call also .Have tried on Dads card today itself.Now they stopped converting cards quoting offer is not available.Visa to Rupay ,i have tried.

 

[RkrRkr is verified member.]

Always customers are at the mercy of banks... Sad reality but true.

Yes...Its purely a business.

 

[plastikman]

Already had called them and they said the same thing that they have stopped conversion of Visa Regalia and Regalia First cards to RuPay.

Oh. I have Regalia First MC too. Same thing. They told me that it can be converted to Visa / Diners but not Rupay.

 

[RkrRkr is verified member.]

Oh. I have Regalia First MC too. Same thing. They told me that it can be converted to Visa / Diners but not Rupay.

Reason behid this is ""they want to promote their newly launched Hdfc rupay upi digital credit card".

 

[RkrRkr is verified member.]

This is just demand vs supply.... more the demand, less the supply.

Haha...I think somewhere its not a win win situation for bank..

 

[jack333]

Anyways rupay regalia reward rate is very bad only 0.5% in terms of statement cash. Better get neu infinity rupay which gives 1.5% unlimited neu coins

 

[jack333]

Or the best one is axis iocl rupay. You can get magnus equivalent 5:4 airmiles by paying bills using iocl rupay