-
Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.
Infinia HDFC Infinia Priority Pass Charged for Access in Domestic Indian Airports
- Thread starter jaisinghal
- Start date
Joh
TF Buzz
Did this post have a different title before? It's a Sunday morning, I was feeling relaxed and woke up late today. I was still half awake and was going through google news and this article popped up. "Infinia Priority Pass Devaluation" was the title which my half awake brain registered as "Infinia Devaluation" 😭 I'm not lying it scared the bejesus out of me and I almost thought my day was ruined. I was not expecting it at all and it came out of the blue and am fully awake now. Please be wary of using such titles for a few cards like this one in future 😅 and if such devaluation does happen, I'd say let's reveal it in a phased manner to reduce the amount of shock for the weak-hearted.
Joh
TF Buzz
Mods clubbed 2 threads. Wrong move IMO.
I had called CC yesterday for another matter so got this checked as well. No change in policy as per them, but it’s always possible they may be uninformed as well.
Nowhere does this explicitly say it will be chargeable like it does on the Regalia product page.
Joh
TF Buzz
Unless it is stated clearly that PP will be chargeable in domestic lounges, how can we believe it?
I too have sent an email since I plan to use domestic lounges using PP next month. Infinia PP website still shows domestic lounges for me, and HDFC has not explicitly mentioned anywhere that it will be changed.
Latest MITC (Ver 2.5, Mar 2025)
Please refer to Section II, Para K, Page 23 of latest MITC (i.e. Ver 2.5 dated Mar 2025, available here).
It states, "Infinia, Infinia (Metal Edition): Complimentary priority pass membership for Primary and add-on card holders with unlimited lounge access for priority pass card holder."
Only the card validation charges will be applicable, as per Section I, Para iii, k, Page 8), which states that,
"₹2 will be charged on the Credit Card and the same shall not be reversed by the bank (All variants except MasterCard).
₹25 will be charged and made void at the POS terminal (Applicable for MasterCard variant), which means that the transaction is cancelled by the merchant before it settles through your credit card account and hence it will not appear on your credit card statement.
Rs. 2 will be charged and made void at the POS terminal for MasterCard variant from 1st January 2024 onwards."
So, unlimited complimentary lounge visits are possible on Infinia Priority Passes.
Only card validation charges will be deducted/reimbursed, as applicable, as quoted above.
Hope this helps. 🙂
Please refer to Section II, Para K, Page 23 of latest MITC (i.e. Ver 2.5 dated Mar 2025, available here).
It states, "Infinia, Infinia (Metal Edition): Complimentary priority pass membership for Primary and add-on card holders with unlimited lounge access for priority pass card holder."
Only the card validation charges will be applicable, as per Section I, Para iii, k, Page 8), which states that,
"₹2 will be charged on the Credit Card and the same shall not be reversed by the bank (All variants except MasterCard).
₹25 will be charged and made void at the POS terminal (Applicable for MasterCard variant), which means that the transaction is cancelled by the merchant before it settles through your credit card account and hence it will not appear on your credit card statement.
Rs. 2 will be charged and made void at the POS terminal for MasterCard variant from 1st January 2024 onwards."
So, unlimited complimentary lounge visits are possible on Infinia Priority Passes.
Only card validation charges will be deducted/reimbursed, as applicable, as quoted above.
Hope this helps. 🙂
even if they devalue, they should bring Infinia's lounge access coverage to the level of BoB Eterna atleast. I only use my PP while accessing arrival lounges at Delhi T3 and BLR T1/T2.
Bro are you an advocate , You always write very detailed answers with evidence 🥷
That was the case, counter added 3 guest visits to the user and they were billed as usual. ( cc confirmed the bill was due to the 3 guest visits. )
CC reverted half the amount and the op has to pay the remaining 50%, and pp are still free in domestic as usual.
People are making caos now without reading the entire thread and coming with new assumptions daily.
It’s not about being rich or poor, it’s about what’s right. I believe, every change in the T&C, features or policies must be communicated clearly. They are banks not pan shop.
Last edited:
After reading most of the thread and speaking with CC, I feel, lounge access domestically on PP should still be allowed for both primary and add-on. It just that they might have paraphrased their statements on their portal.
Also, because I spoke to customer care and initially the executive said there was no change. I then insisted him to recheck and come back to me, a few mins later he confirmed that there was a change on PP’s domestic lounge access feature. Although he was unable to answer a few questions- effective when? Whether PP would be charged for domestic access etc?
Looks like there’s no communication regarding this to even the bank staff. Also none of us has received a communication. Just that there was a tweet which made us assume a thing or two.
Hope things stay the same.
Also, because I spoke to customer care and initially the executive said there was no change. I then insisted him to recheck and come back to me, a few mins later he confirmed that there was a change on PP’s domestic lounge access feature. Although he was unable to answer a few questions- effective when? Whether PP would be charged for domestic access etc?
Looks like there’s no communication regarding this to even the bank staff. Also none of us has received a communication. Just that there was a tweet which made us assume a thing or two.
Hope things stay the same.
Joh
TF Buzz
What is the reason for that suggestion?
