HSBC Live+ Credit Card Review | HSBC Cashback Credit Card Rebranded

Editor’s note: This is a recurring post, regularly updated with new information and offers. Last Updated 15th July, 2024.

HSBC revamped their Cashback Credit Card back in December 2023, and I would say it stood out as an exception in a season of brutal devaluations. Since earning points for travel is becoming increasingly difficult, many people are shifting to cashback credit cards to enhance their value back. Now, in July 2024, they have just rebranded their Cashback Credit Card as the Live+ Credit Card with a fresh design. In terms of benefits, nothing has actually changed.

Here's a quick review of this great credit card from HSBC Bank!

Charges and Welcome Benefits​

Joining Fees​	₹999 + GST​
Welcome Benefits​	Amazon voucher worth ₹1000 on spending ₹10000 within the first 30 days​
Annual Fees​	₹999 + GST​
Annual Benefits​	NIL​
Annual Fee Waiver​	Spend ₹2L on your card in a year for an annual fee waiver*.​
Add-on Fees​	NIL​
Card Category​	Cashback​

The welcome voucher compensates the joining fee but there will be no annual benefits for paying the annual fees.

Reward Rate​

Spends Area​	CashbackRate​	Capping​
All dining, food delivery and grocery spends​	10%​	₹1000​
All Other Spends*​	1.50%​	Unlimited​

• *Cashback cannot be earned on transactions made on Fuel, e-wallets, rental payments, Business to Business transactions, education and government payments, Insurance, Jewelry and antique items, Gambling, Tolls and Bridge Fees, Financial and Non-Financial Institutions, Security Broker Services, Collection Agencies, Charity, Money Transfers and Wholesale Clubs.​
• Your cashback will be credited within 45 days after the statement generation date​
• No cash-back redemption fee is applicable​

Other Benefits​

Airport Lounge Access​

Domestic Airport Lounge Access
Complimentary Limit – 4 Visits/ Calendar year (1 per quarter) within India only for primary cardholders.
Access Via – Credit Card

Fuel Surcharge Waiver​

No fuel surcharge waiver is applicable on this card.

Forex Markup​

Forex markup charges are applicable of 3.5%+GST.

Eligibility​

• You must be aged between 18 to 65​
• Your annual income must be at least INR400,000 per annum (for salaried individuals)​
• You must be an Indian resident​
• You must reside in any of the following cities: Bangalore, Chennai, Gurgaon, Hyderabad, Mumbai, New Delhi, Noida, Pune​

HSBC Bank is currently only offering their credit cards to salaried individuals that too very strictly. If you are a self-employed individual then you may try your luck by opening a premium bank account against a huge NRV.

TechnoFino Recommends​

After the revaluation of the HSBC Cashback Credit Card back in December 2023, it became one of the best cashback cards for offline and online dining and grocery spends. The recent rebranding is just a name change to the Live+ Credit Card, but nothing has changed in terms of benefits. This is a simple, no-nonsense cashback card from HSBC Bank that caters to both groceries and dining at a flat 10% rate, which I would say is unprecedented. Earlier, Kotak was offering similar cashback on their Essentia and Delight Credit Cards with some conditions, but these have now been discontinued.

If you are looking for a great multi-utility card for all your grocery and dining spending then this card should be there in your wallet! Not to worry about the fees since in festive time reaching that upper cap on 10% cashback even for just one time will make your card free virtually for the year. This card is in direct competition with the HDFC Swiggy card now.

Are you planning to get this card? Tell us in the comments below about your experience.

 

[arone]

Yes.. I made tx and asked for MCC the next day... I was told to wait further till its settled.

ask them for mcc in the one where you expected more cashback

 

[hellobois]

HSBC calculated wrong cashback for the month of May 24. I just raised the request and customer service accepted their fault. She is raising the issue as I'm typing this message.
You guys should check the statement regularly.
If it's less than 1000 then chase them to death and get your cashback

 

[vijay.vj]

HSBC calculated wrong cashback for the month of May 24. I just raised the request and customer service accepted their fault. She is raising the issue as I'm typing this message.
You guys should check the statement regularly.
If it's less than 1000 then chase them to death and get your cashback

Exactly same issue, posted the same yesterday

 

[hellobois]

Exactly same issue, posted the same yesterday

There is no clear rule regarding cashback period. One executive told me that it will be based on statement transactions, other told me that it will be based on monthly transactions. Today one executive told me that partial cashback has been credited and the remaining will be credited in next month. I have to calculate each and every transaction manually.
Totally rubbish

 

[jarunbalaji91]

One doubt. I applied for this card on 11th June and completed the Video KYC the same day. Can anyone suggest how long HSBC usually takes for the Procedure?
Because when my wife applied for this cashback card around the last week of May, we never heard from HSBC till now. So I assumed they Rejected the application, Still today we have not received any emails on progress, the last email was a successful video kyc.
I am not sure if HSBC usually takes more time to process ??

 

[Aditya12]

One doubt. I applied for this card on 11th June and completed the Video KYC the same day. Can anyone suggest how long HSBC usually takes for the Procedure?
Because when my wife applied for this cashback card around the last week of May, we never heard from HSBC till now. So I assumed they Rejected the application, Still today we have not received any emails on progress, the last email was a successful video kyc.
I am not sure if HSBC usually takes more time to process ??

Around a week. Don’t expect timely notifications from them. I received dispatch notifications when I received my card. In fact when I had called to check they said it’s rejected. I’ve been using card (which they rejected )

 

[jarunbalaji91]

Around a week. Don’t expect timely notifications from them. I received dispatch notifications when I received my card. In fact when I had called to check they said it’s rejected. I’ve been using card (which they rejected )

I didn't expect a foreign bank to be like this, HDFC does better in terms of notification SMS on the status and they did not take this long for processing. Sometimes I had got approvals in a day max. this is really bad that they take this much time. Even for my Wife's application, when i contacted Customer care they mentioned that its Rejected.. after seeing your message, I am hoping for something good..

 

[venkateshr]

HSBC calculated wrong cashback for the month of May 24. I just raised the request and customer service accepted their fault. She is raising the issue as I'm typing this message.
You guys should check the statement regularly.
If it's less than 1000 then chase them to death and get your cashback

Thanks. I have never checked except for the initial 2 stmts. It always been <1k in most of my stmts. Would be too much of a bother to check and follow up for small amts. Very disappointing that the so-called foreign bank doesn't have a proper mechanism to calculate such cashbacks.

 

[BhaiyaJi]

One doubt. I applied for this card on 11th June and completed the Video KYC the same day. Can anyone suggest how long HSBC usually takes for the Procedure?
Because when my wife applied for this cashback card around the last week of May, we never heard from HSBC till now. So I assumed they Rejected the application, Still today we have not received any emails on progress, the last email was a successful video kyc.
I am not sure if HSBC usually takes more time to process ??

My expectations from HSBC 0 on 0. They are worse than PSU bank in India. Customer care is mostly clueless. Chat support and call takes a lots of time. Only good thing about them is they give very high kinds useless limits.

 

[hellobois]

My expectations from HSBC 0 on 0. They are worse than PSU bank in India. Customer care is mostly clueless. Chat support and call takes a lots of time. Only good thing about them is they give very high kinds useless limits.

They gave me 30000 only so -10/0 from my side. Worst experience from a private bank

 

[BhaiyaJi]

They gave me 30000 only so -10/0 from my side. Worst experience from a private bank

I applied for Cashback card they gave me Visa platinum. Now I have 2 Visa platinum with 7.88L and 8.98L separate limits.

 

[_amit_]

HSBC has updated its Cashback card name to Live+ and removed rewards from Utility.

I guess they might be delaying the process of new onboarding because of this.
Btw, does anyone has more information about this?

 

[BhaiyaJi]

HSBC has updated its Cashback card name to Live+ and removed rewards from Utility.

I guess they might be delaying the process of new onboarding because of this.
Btw, does anyone has more information about this?

Where did you find this info?

 

[Animal]

I too got the same email.

 

[harshgupta940]

View attachment 57359
Got the above mail today. HSBC Cashback is going to be rebranded as HSBC Live + CC and now Utility Transactions will not earn 1.5% Cashback.

Yes got this mail. Now no more cashback on Utility MCC.

 

[Aditya12]

‘HSBC Live+’ sounds to me like a card designed for senior citizens

 

[RAMESH BABU N]

‘HSBC Live+’ sounds to me like a card designed for senior citizens

HSBC gives cards ONLY to SALARIED CLASS. So, Seniors/Pensioners n SelfEmployed - will NOT GET APPROVAL.
Despite having ITRs of 10L+ as against their declared income level policy of only 4L.

 

[Aditya12]

HSBC gives cards ONLY to SALARIED CLASS. So, Seniors/Pensioners n SelfEmployed - will NOT GET APPROVAL.
Despite having ITRs of 10L+ as against their declared income level policy of only 4L.

Self employed can still try. They can get an account opened and wait for a few months (i’m not sure how many and the balance requirements) and they become eligible for a card. Some people have for cards this way.

 

[vine]

Yes got this mail. Now no more cashback on Utility MCC.

Any more info on this? Sounds like a devaluation incoming.
Just 7-8 months ago they revalued it, and now this. Fiddling frequently like Axi-shit.

 

[harshgupta940]

Any more info on this? Sounds like a devaluation incoming.
Just 7-8 months ago they revalued it, and now this. Fiddling frequently like Axi-shit.

I think there would be no more devaluation for some time now. I used the 1.5% cashback on utility though but the main 10% categories should be there so the card still holds its worth.
This devaluation was expected as HSBC Visa Platinum also included Utility in its exclusions list.