ICICI Bank charged me annual fees on my credit card even after meeting reversal criteria

[blackjack23]

Surprise, Surprise, Surprise!

ICICI Bank just charged me the annual fee for the second year on my Emeralde Private Metal Credit Card on December 18, 2024 (the card was issued in November 2023). And on December 17, 2024, they reversed the first year’s annual fee along with the GST.

View attachment 77674

Now, here’s the main question: When I asked/requested ICICI Bank to reverse the first year’s annual fee on my Emeralde Credit Card back in February 2023 (the card was issued in February 2022), even after meeting the reversal spending criteria, they rejected my request.

Hypocrisy level: ICICI Bank!
I'm just saving this as an additional proof for my ongoing case.

In case of annual fee reversal by meeting spend criteria, do they reverse the 12.5k reward points also or they remain?

 

[Talkwithfino]

Any update on this........????

 

[kvndsz512]

Any update on this........????

lamba fight chal hi Raha 🤣

 

[TechnoFinoTechnoFino is verified member.]

Any update on this........????

local district consumer court judge retired in Dec 2024, and no new judge has been appointed since then.