I’ve got a weird one for you fellas.
Before applying through the alumni campaign, I had applied twice for ICICI Platinum card coz I wanted a LTF card for ICICI offers. I already have the APay card.
Both my earlier applications were rejected as office verification could not be done by their physical verification people.
I found this thread on 12th July midnight and my application was in by 1am.
On 12th itself I got a call from an agent for the credit card application, but he was asking for my payslip and other documents. When I told him that I had applied through the alumni campaign and that I had an application rejected just 10 days back, he told be 2 things:
Learning 1. I need to apply after at least a month, else new application will also be rejected.
Learning 2. There’s a separate team for alumini who would call to log the application (we already know that).
On 14th, I got a call from the alumni application agent. I told her aslo that my application was recently rejected by ICICI and that the alumni application would also be rejected. She asked if I had another number I could apply with.
Learning 3. ICICI application dedupe logic is on mobile number and not on mobile+PAN combo like some other banks.
So, I logged a new application with my alternate number.
Next day (15th July), I received the SMS that my application is under process and I'll get final update in 15 days.
On 17th, the ICICI Bank physical verification guy called me for office verification. I was WFH that day. 🤦🏻
I told them to come back 2 days later as I was WFH for 2 days.
On 19th, no one came for verification. I called the guy in the evening and he told me he was on leave for a few days and someone from office would be in touch.
I had all but given up hope. I was assuming that this application would also be rejected and I was planning to contacting customer care the next day to escalate.
I did try to get in touch with customer care on 20th, but could not take there call back due to work.
To my surprise, I got approval SMS in the evening and the cards (dual MC+AMEX) were visible on iMobile app after a couple of hours.
Go figure.