Something that accidentally worked for me, but may or may not work for you. I had a Rubyx LTF for the last 5 years since at some point I had an ICICI salary account. Since I wasn't using the card much, and Rubyx was the worst card in my wallet, I decided to give it up. Although, at the time of the retention call from ICICI, I told them I may stick around if they gave me a Sapphiro LTF. They didn't pay heed to my request, and I cancelled the card anyway. A month later, ICICI calls me up and offers me a Sapphiro LTF via my iMobile app. 🙂 I don't use ICICI as my salary account anymore but they decided to give me the card anyway.