I've been using IDFC Bank account for around 3.5 years now but suddenly 4 days ago, they added a Total Freeze on my bank account stating - Financial transactions (both debit and credit) in your account are currently restricted.
I contacted my RM and he said that NPCI has put a restriction on the account and asked me from where I receive UPI payments in my account. I notified them that those UPI txns are from my business bank account and said the same over email, but after that, there have been no updates regarding this and just said that its in process.
Any idea what should I do next?
Update - After 20 days, the bank finally removed the Freeze from my account
I contacted my RM and he said that NPCI has put a restriction on the account and asked me from where I receive UPI payments in my account. I notified them that those UPI txns are from my business bank account and said the same over email, but after that, there have been no updates regarding this and just said that its in process.
Any idea what should I do next?
Update - After 20 days, the bank finally removed the Freeze from my account
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