IndusInd Account Frozen

[amitkumar759875]

I opened one month before an Indus Advantage account which they were opening through Indus Credit Card. After one month they blocked the account. I also visited the branch they were clueless why the account was frozen. They said it will take 10 days and they need to personally verify the address. Can anyone assist what can be done here to speed up this.

 

[amitkumar759875]

lol I have had the same thing happen to me. They freezed my account out of the blue. Shared my experience here https://www.technofino.in/community...ithout-proper-notification.22880/#post-588846

I mailed to PNO that guy raised a request to reachus. Can you please tell me what I can do more, I don't have a RM assigned.

 

[Anil_Singh]

Yar .
I always pronounced it like that
Indusland ...later found out it's indu- sind ..

No worries

I always thought its pronounced Indus-Ind bank.

 

[Das.N]

I always thought its pronounced Indus-Ind bank.

I think you are correct, This bank is inspired by the Indus valley civilization.So, After "Indus" the added "Ind" as the short form of India ( That's why "I" is in capital letter).
Check the below screenshot, IndusInd has completed 30 years and send me a thank you mail.

 

[amitkumar759875]

Same thing happened to my indusind indie bank account. They debit freeze my account. After raising issue with customer care.... Issue resolved.

Customer care told me to wait for 10 to 15 days for resolving issue.We raised the issue with bank.
(Note-if issue related with your transaction then may be you have to visit your home branch)
After seven days an agent visit my house and reverify my address by taking photos of my house standing behind. My account got unfreeze after 72 hr.
(Suggest you to raise the issue with indusind customer care no .... Issue raised with mail to indusind bank is very bad...never received reply from them) .

It was 7 working days or 7 normal days?

 

[amitkumar759875]

Update: Total 14 days have passed with no resolution. Suggest anyone who have bank account in this bank to be cautious.

 

[Das.N]

Update: Total 14 days have passed with no resolution. Suggest anyone who have bank account in this bank to be cautious.

Didn't you visit any offline branch near you? They might solve your issue aa early as possible

 

[amitkumar759875]

Didn't you visit any offline branch near you? They might solve your issue aa early as possible

I visited the home branch after 10 days as they told me, they said account cannot be unfreezed and has to be closed, I gave them the debit and cheque book but they did not give me anything in return and now again went to the branch they said it is in process. Better is psu atleast if account is frozen by the bank they ask for.justification and unfreeze it at that instant only.

 

[Strange]

I visited the home branch after 10 days as they told me, they said account cannot be unfreezed and has to be closed, I gave them the debit and cheque book but they did not give me anything in return and now again went to the branch they said it is in process. Better is psu atleast if account is frozen by the bank they ask for.justification and unfreeze it at that instant only.

Did they tell you reason for freeze?

 

[amitkumar759875]

Did they tell you reason for freeze?

They have told me each and every damn reason for account freeze but they are also not clear why the freeze happened.

 

[cleverpappu]

They have told me each and every damn reason for account freeze but they are also not clear why the freeze happened.

Have you filled account closure form.?

 

[amitkumar759875]

Have you filled account closure form.?

They made me sign the account closure form and told me they will fill themself. I am really pissed to open account in such bank.

 

[cleverpappu]

They made me sign the account closure form and told me they will fill themself. I am really pissed to open account in such bank.

They are neither closing my account nor unfreezing it. Given application in branch, mailed till nodal officer, complaint raised in RBI BO 25 days back. Still no resolution

 

[amitkumar759875]

They are neither closing my account nor unfreezing it. Given application in branch, mailed till nodal officer, complaint raised in RBI BO 25 days back. Still no resolution

@Strange @DocFixIt Please help here what to do now?

 

[amitkumar759875]

They are neither closing my account nor unfreezing it. Given application in branch, mailed till nodal officer, complaint raised in RBI BO 25 days back. Still no resolution

Did they tell you the exact reason for account freeze?

 

[Strange]

@Strange @DocFixIt Please help here what to do now?

If you have received reply from reachus or nodal then use that reply to register a complaint against them in RBI BO.

 

[Vasuki]

@Strange @DocFixIt Please help here what to do now?

How much money is stuck.
& How much time it has been

Did they freeze on transaction types or on base of police complaint

 

[cleverpappu]

If you have received reply from reachus or nodal then use that reply to register a complaint against them in RBI BO.

Already raised to RBI BO 25 days back. Complaint is pending at regulated entity.

 

[cleverpappu]

How much money is stuck.
& How much time it has been

Did they freeze on transaction types or on base of police complaint

2 months past freeze. They freezed through automated system based on transaction debit credit.

 

[Strange]

Already raised to RBI BO 25 days back. Complaint is pending at regulated entity.

Then keep emailing nodal and md with rbi complaint number everyday.

 

[amitkumar759875]

2 months past freeze. They freezed through automated system based on transaction debit credit.

For me also they told me this could be one of the reason or I did some small UPI transactions less than Rs.150 .