Now I am afraid 😟, please anyone be cautious.
Yes mailing them regularly. They also sent address verification executive for three times in past one month. Every time they just initiate the fresh address verification request
Next time they visit take photograph of their ID card, or take photograph of that person. After that start mailing that this person came, and also ask them why the address verification.
I don't what's the thing with these small banks ..
Don't do it, their system is glitching. They have many security concerns which I noticed. They send direct link on WhatsApp and after that with just an OTP you can get a credit card. On the website you can activate and deactivate some services of the account without logging into the account and with just an OTP. These posses serious security concerns as now the bank internal software is being exposed to external links and can become a victim of hacking.
File also a consumer court complain, since already 2 months passed, don't delay it.
The branch people are not working on your issue, since you have complained, I think they have now sought you as a figure to say that, they will not work now, so a consumer court complaint is also needed.
