I have been chasing INFINIA after getting to know the benefits from this forum starting 26th Sept
Sept :-
Started the discussion with RM on 26th Sept and she asked me to close the my 10 yr old Millenia card to apply the Infinia.
1st week Oct :-
After 10 days she reverted that that sir card isn't approved (She was lying and haven't done anything, as per my understanding)
I asked to initiate the account closure, then she asked me to share my salary and ITR to retry. I shared last yr ITR, Current yr From 26AS, Last 3 month salary slips.
Now for next 40 days she kept giving me lame reasons when i ask about the status like Management on Holidays, Diwali Holidays, Someone is off etc etc.
Nov :-
On 12th Nov, I asked if i'm getting the card or not in strong language and then she told me not possible sir.
I mailed her senior same day to close my account
13th Nov :-
Her manager called me and said sir card is approved and you will get in next 10 days.
On 14th Nov, my RM Called me for address verification and then she slept for next 10 days.
On waking her up on 28th for status, She logged the application and my CIBIL check was done on 29th Nov.
Now the application is still stuck today.
Out of frustation a visited a local nearby branch to close the account and here starts the another story :-
- Watching my TRV with bank ( Over INFINIA new requirement in Cash & FD), he asked to get the card for me in barter of policy of xx Lakhs (Not upfront but it's pretty clear to me, I have read multiple posts around same). I somewhat shown that not interested in anything HDFC provides until i got the card and left.
- Considering the investment potential i have, BM has done some work on my existing application and called me to update that your card is applied in business category and never going to get approved and pending with Underwriter from 10 days where the UW has a TAT of 48hrs to either approve or reject.
- Now he took 2 applications form me, 1 for upgrade and 1 for new card and committed me to get the card in next 14 days anyhow.
- Now, i have some confident on his words that he can get the card but, i know he needs a ULIP from me either today or tomorrow.
Now watching all this circus, i realised it's not worth all the chase / fight / and ULIP definitely.
TRV with bank :-
- 10 Yr old Imperia Account
- More cash than previous INFINIA requirement.
- Combined more cash & deposits then current INFINIA requirement.
- Current CC with Limit 15L
- 3-4% salary miss from current INFINIA requirement
- Family banking with bank including my Wife Imperia with salary satisfying new Dinners Club requirement.
Dropped a mail to regional manager sharing this Circus and see what happens next.
Now 2 applications are logged one by RM supervisor and one by BM (Who is a VP level person as per his conversation)
But, all of a sudden I lost all the interest in the Card & HDFC. All because of the stupid RM who didn't want to work or knows nothing about the bank and his policies. (She is a Imperia RM though)
Now, Planning to move everything to Axis Burgandy account I have to start next chapter of Circus for M4B.
🤣 🤣 (Joking, I will see what happens next, But i'm not giving any business to HDFC and definitely moving away from the bank)