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LTF Infinia Upgrade Experience

elite34700

TF Premier
VIP Lounge
Hello guys,

I know we heard a lot of stories about infinia upgrade but I somehow felt the journey I had is possibly less explored less discussed and less successful for most of us . Let me begin with my failed attempts :

2021 - Initially spotted that there's a invite only card called infinia and enquired at a nearest branch I was told " You have to be invited and there are very special criteria's. " I applied for a DC privilige but was rejected in a day. Escalated to their VP cards and was then approved with a 2L limit. I have spent 1L in a couple of months and was told card was LTF. I used the card for a while and then emailed grievance team for a upgrade to Diners Club Black. Was rejected in a day stating limit required is 5L minimum . I retaliated stating that existing card is LTF kindly upgrade to a paid DCB still it didnt work.

2022 - Kept using the card and received a LE from 2L to 2.6L. Had a major spend and used the card for a spent of 2.57L in a single swipe and repayment was done on time. Post that received another LE to 3.6 L . I immediately wrote to grievance stating my spends are high even on competition cards like amex plat and requested for an infinia. Was rejected in a day. At the same time I had a neu infinity LTF with same limit and out of frustration about not able to get there i closed DC privilege.

2023 - I gave up my pursuit on infinia and relied on magnus and amex plat for max rewards . Post which magnus became RIP I again wanted to pursue for infinia. This time wrote to head credit cards stating upgrade is being rejected whereas a twitter user showed off stating he secured an infinia for his spouse with a 3.6L limit. I was triggered by this and escalated on twitter and to their nodal officer. They apologised and asked me to share the docs and consent. Did the same and was rejected in a couple of days stating I dont meet the income criteria ( Honestly I dont cause CTC < 20 L but ITR <30 L ). This is where I wanted to take a different route. Thanks to our community and the knowledge sharing i realised few approvals are needed from branch banking vertical. We have had imperia relationships ( not much CASA, insurances , investments etc., ) so started speaking to BM. Bm and RM had no clue and said not possible. I realised threatening them for accounts closure etc wont work as I have seen a friend maintaining 50 L AMB was denied infinia forget LTF. I didnt want to lose hope and somehow felt a bit frustrated about following up requesting people and decided to pull some favors. Took me a days time to speak to the very senior official, HDFC india about my requirement and our profiles. Post which the banking head has reached out was very kind enough to have his team note down my requests and was eager to have the cards approved. It just took 3-4 days of time and all of our cards are approved as LTF ( honestly didnt have to push them much ). I got a confirmation from the team in chennai that its been pushed for dispatch and was told branch banking leadership will personally deliver these cards to us.

My Conclusion : I rather feel good about the journey for infinia . For me personally its been the most difficult one to get, branch banking team surprised me with a LTF though which will surely make me loyal to stay with them . But What I realised is how much I have learned out of this experience especially in negotiating with a financial institution. When I watched @TechnoFino stating we can ask anything from the bank I thought he is being funny but in reality that works maybe differently for everyone. In the end I would say be an enthusiast and keep trying . It will workout for sure.

P.S : The route which I have taken is less explored for sure is what I believe. Will update this thread once I get my Infinia. My request is kindly do not ask for references or contact information of the officials who got this done for us I wouldn't be able to and i really appreciate all of your understanding and support on the same 🙂 . Thank you @1RC and @cardwizard for your words of encouragement when I wanted to share thoughts about possible routes to upgrade for an infinia 🙂 . Thank you for reading guys!
 
What about DCB? I am primarily aiming for that and when I get that card, I can ramp up the spends and organically be upgraded to infinia down the line; do not want to spend 7-8L on millennia or regalia that I can get by an FD. Can I approach cluster/zonal head myself and explain my situation as it is quite unusual and hope that the BBH approves DCB for me?
Its the same person who has to approve infinia /DCB , you can try your luck.
 
Its the same person who has to approve infinia /DCB , you can try your luck.
No, you mentioned that they are tightening up the infinia approvals and it won't be easy, right? Is it the same for DCB as well?

Is the BM the highest person I can speak to or is there any way to talk to someone myself and present my case higher up the ladder? What do you say? Try to get in touch with my ZM/CM or stay with a BM who doesn't look like they've done this before?
 
No, you mentioned that they are tightening up the infinia approvals and it won't be easy, right? Is it the same for DCB as well?

Is the BM the highest person I can speak to or is there any way to talk to someone myself and present my case higher up the ladder? What do you say? Try to get in touch with my ZM/CM or stay with a BM who doesn't look like they've done this before?
Talk to ZM or CM. BM is useless here.
 
Prime Minister ?
Happy Amazon Prime Video GIF by primevideoin
 
PM/CM/DM
No one can help you to get Infinia...
If you have good connections with then you don't even need Infinia. You can run a bank at different scales.
what did they do?
Leave it bro. I don't even remember what all happened. I also didn't push them much. Basically they were demanding for ITR, Limit and spend irrespective of BBH approval. I think BM didn't even try enough coz earlier also he was saying this half hearted.
 
Hi,
I am HDFC Imperia customer having DCB Metal from last 9 months where I have spent close to 24 lacs in these 9 months. My credit card limit is 14 lacs.
Now, I am planning to take a home loan from HDFC worth 1.6 crores. Is it possible for me to get LTF Infinia along with this loan.
If anyone has any contact of any HDFC person who can make this happen, it would be good. Thanks.
 
Hi,
I am HDFC Imperia customer having DCB Metal from last 9 months where I have spent close to 24 lacs in these 9 months. My credit card limit is 14 lacs.
Now, I am planning to take a home loan from HDFC worth 1.6 crores. Is it possible for me to get LTF Infinia along with this loan.
If anyone has any contact of any HDFC person who can make this happen, it would be good. Thanks.
based out of which city and state ?
 
Tell HDFC that ICICI is giving ltf emerald card with home loan, you can take from hdfc only if they give ltf infinia.
Tell opposite to icici, whoever agrees take from them

myhome ya aparna?
I am buying from ASBL. The thing is ASBL has a Pre-EMI offer for loans taken from BHFL or HDFC. They don't give offer with any other loan. So I have to take from from these only.

I already talked to HDFC and said HSBC is giving, but my RM is actually useless - not even able to add my family members to family banking. She said that she tried to check with 2 level higher-ups, but LTF is not being given to anyone.

To add other details about me, I am having HDFC credit card from more than 5 years, HDFC being my salary account and my ITR is upwards of 70 lacs.

I was hoping based on current credit card spends and a future loan of 1.6 crore, I would get an approval for LTF Infinia. If anyone has any contact who can make this happen, it will be helpful.
 
Last edited:
Hi,
I am HDFC Imperia customer having DCB Metal from last 9 months where I have spent close to 24 lacs in these 9 months. My credit card limit is 14 lacs.
Now, I am planning to take a home loan from HDFC worth 1.6 crores. Is it possible for me to get LTF Infinia along with this loan.
If anyone has any contact of any HDFC person who can make this happen, it would be good. Thanks.
if you've spent 24 lakhs in 9 months, that's way above 12L annual spend criteria for fee waiver of Infinia.
As long as you can spend 12L+ every year on INFINIA, you don't need to be worried about LTF.

LTF issue is for those who can't meet annual spend of 12L+.
 
if you've spent 24 lakhs in 9 months, that's way above 12L annual spend criteria for fee waiver of Infinia.
As long as you can spend 12L+ every year on INFINIA, you don't need to be worried about LTF.

LTF issue is for those who can't meet annual spend of 12L+.
but I guess he is in a sweet spot to try for LTF, 24L spends might have got HDFC a lot of MDR. Not too much efforts to be waster, but a try is worth it

Plus a 1.6 Cr loan
 
but I guess he is in a sweet spot to try for LTF, 24L spends might have got HDFC a lot of MDR. Not too much efforts to be waster, but a try is worth it

Plus a 1.6 Cr loan
Exactly my point.

To be fare, I won't be having 20L plus spends every year. This was 1 time due to a car purchase.

So, based on current spends in last 1 year and a 1.6 cr loan, I am trying for LTF INFINIA.
 
I am buying from ASBL. The thing is ASBL has a Pre-EMI offer for loans taken from BHFL or HDFC. They don't give offer with any other loan. So I have to take from from these only.

I already talked to HDFC and said HSBC is giving, but my RM is actually useless - not even able to add my family members to family banking. She said that she tried to check with 2 level higher-ups, but LTF is not being given to anyone.

To add other details about me, I am having HDFC credit card from more than 5 years, HDFC being my salary account and my ITR is upwards of 70 lacs.

I was hoping based on current credit card spends and a future loan of 1.6 crore, I would get an approval for LTF Infinia. If anyone has any contact who can make this happen, it will be helpful.
HSBC gives you premiere metal with no fees until premiere status is there , definitely not a bad option. You can consider this too. Just a suggestion!
 

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