There is no doubt that the service in Marriott is far far better than in accor..That's so untrue. Have a 3 Nights stay in the coming weeks in a Courtyard for 3 Adults. 33,600 MB Points for 3 Nights worth about $500 (Rs. 42,000) and in a South East Asian Country.
These points were transferred during the 30% Bonus. So effectively, 25,800 MB Points for 3 Nights.
Add to it, I am a MB Platinum. Breakfast & Lounge Access included.
I have booked multiple hotels with a value per point over 1 Re. I still value MB Points @ 50 Paise per point for Reward Rate Calculations though.
I stayed in Accor over the past few trips - Mauritius, Europe, Singapore, Vietnam - Except Sofitel in Vietnam, none came close to giving a good service as per the brand. Stayed with Novotel, Grand Mercure, SO Sofitel, Sofitel. The only key point for all the stays was 2000 Accor Points = 40 Euros. 3 Different Novotels in Europe and pretty much all felt like Bed & Breakfast types of South East Asia. Booked the biggest Suite in Novotel Barcelona City and it was smaller than the upgraded room (Not Suite) that I got in Westin Valencia.
On the other hand, booked 2 Rooms in Westin Powai for 4 Adults. One with HDFC Marriott FNA, One with 15,000 Points. As a Platinum Elite, I am eligible for Breakfast and Lounge access to only one room (2 Adults). Westin went beyond this and gave it complimentary for all 4.
These simple things matter.
I have found that in Novotel, you are getting ignored while in marrioot, you are treated well..
and my personal experience, I think the service in Hyatt is best but there is no membership (through Indian credit card) available and also number of hotel is very very less.
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