Last year I was pre approved for HDFC business money back credit card and I haven't been using it much but recently when I tried to purchase A mobile phone from Amazon using this credit card didn't go through as it was not allowed so I decided to close this credit card .
When shared the idea of closing this card with this community many said it's better to get other cards than business money back card so few days back I sent an email to HDFC team regarding my card closure
And today I received a call back from retention team stating that if I close this card which is not even one year old and I will not be getting any lifetime free card from HDFC also the informed me even if I don't use this card I would still get card upgradation offer in coming months so they are requesting me to keep using this card instead of closing it when I ask them why don't you provide upgrade for the same at this time instead of waiting and they said that they don't have such authority so they still insist me on keeping this card as it is a lifetime free card now I am very much confused on what step I should take on please guide me on this thanks
When shared the idea of closing this card with this community many said it's better to get other cards than business money back card so few days back I sent an email to HDFC team regarding my card closure
And today I received a call back from retention team stating that if I close this card which is not even one year old and I will not be getting any lifetime free card from HDFC also the informed me even if I don't use this card I would still get card upgradation offer in coming months so they are requesting me to keep using this card instead of closing it when I ask them why don't you provide upgrade for the same at this time instead of waiting and they said that they don't have such authority so they still insist me on keeping this card as it is a lifetime free card now I am very much confused on what step I should take on please guide me on this thanks
