Neucoins issue with TATA NEU INFIFNITY RUPAY CARD

[pavan000]

I have received my second statement, but have the same issue as earlier.

In the statement, I have received 144 neucoins of which 96 neucoins are for tata brands transactions done on tata neu.

Hence I need to receive 336 neucoins as accelerated points but hey didn't credit any of these.

Is anyone else facing same issue.

 

[pavan000]

Same. It's showing the payment gateway name instead of the merchant name. This might be causing the issue in NeuCoins.

I have raised this issue in December regarding different vendor details. I made transactions on 1mg in December it showed payu as vendor and in this month it showed paytm as vendor. I have also raised that the 1mg in tataneu doesn't have tatapay integration which would solve this issue.

 

[Wealth is my birth right!]

I have raised this issue in December regarding different vendor details. I made transactions on 1mg in December it showed payu as vendor and in this month it showed paytm as vendor. I have also raised that the 1mg in tataneu doesn't have tatapay integration which would solve this issue.

1mg is used from neu app we should get 10% coins right

 

[pavan000]

1mg is used from neu app we should get 10% coins right

Yes 5% via neupass and 5% via infinity card. We get the neupass coins without any issue. But this 5% via infinity always has a miscalculation. The card statement doesn't show which transactions are considered for accelerated rewards.

 

[pavan000]

It's better to move to SBI cashback card for those 5% rewards. It is the last month to get it for first year free.

 

[Wealth is my birth right!]

Yes 5% via neupass and 5% via infinity card. We get the neupass coins without any issue. But this 5% via infinity always has a miscalculation. The card statement doesn't show which transactions are considered for accelerated rewards.

Ok just asked for the reason I opted infinity with fees of 1499 by keeping in mind 10% for bb purchase

 

[Chupaxabra]

I have raised this issue in December regarding different vendor details. I made transactions on 1mg in December it showed payu as vendor and in this month it showed paytm as vendor. I have also raised that the 1mg in tataneu doesn't have tatapay integration which would solve this issue.

It seems so random. Some of my bigbasket spends show "bigbasket", some show "innovative retail" and the others show "Paytm". Only the "Paytm" spends are causing the problem. Tata Neu & HDFC really need to sort this out.

 

[Wealth is my birth right!]

It seems so random. Some of my bigbasket spends show "bigbasket", some show "innovative retail" and the others show "Paytm". Only the "Paytm" spends are causing the problem. Tata Neu & HDFC really need to sort this out.

Bb and IR both are having merchant codes only paytm may have wallet mcc

 

[Chupaxabra]

I have raised this issue in December regarding different vendor details. I made transactions on 1mg in December it showed payu as vendor and in this month it showed paytm as vendor. I have also raised that the 1mg in tataneu doesn't have tatapay integration which would solve this issue.

Wrote to HDFC and got typical dumb response that all rewards have been given. I wonder what's the point of such executives. Have escalated the complaint, let's see what happens next.

 

[akshayhs]

Wrote to HDFC and got typical dumb response that all rewards have been given. I wonder what's the point of such executives. Have escalated the complaint, let's see what happens next.

Customer care in any bank or other websites are mostly dumb and they reply only to close tickets. Better file a grievance redressal for better output.

 

[PavanPavan is verified member.]

Recently upgraded to neu plus 🙁

 

[Virgo]

5% NC unlimited

It’s not unlimited. Insurance spends in a day are capped at 2000 Neu coins. There is also a fair use policy in place which restricts the maximum amount on which you can earn accelerated neu coins. For bill payments, it is 50k per month which means maximum of accelerated neu coins that can be earned is 2500 (5% of 50k)

 

[SiddharthR]

It’s not unlimited. Insurance spends in a day are capped at 2000 Neu coins. There is also a fair use policy in place which restricts the maximum amount on which you can earn accelerated neu coins. For bill payments, it is 50k per month which means maximum of accelerated neu coins that can be earned is 2500 (5% of 50k)

Ye asterisk (✳️) ka chakkar hai re baba, thanks for the info.

BTW, Updated the post

 

[anotheruser]

Not sure if asked before, what if someone uses my neu card in their neu account, will I still get cashback on card, like what happens in Amazon pay?

 

[Wealth is my birth right!]

Not sure if asked before, what if someone uses my neu card in their neu account, will I still get cashback on card, like what happens in Amazon pay?

I did a 1mg purchase of medicine from neu app but payment gateway shows paytm so I will not get 10% but get 5% in neu pass and 1.5% in bill

 

[Deleted member 5552]

Atleast you're getting NeuCoins. Mine is showing nil even in Base NeuCoins
View attachment 9756

I think HDFC has put you in blacklist 😃

 

[Chaitanya-a]

I think HDFC has put you in blacklist 😃

Reason could be I've not used their useless Moneyback card 😂

 

[Deleted member 5552]

Reason could be I've not used their useless Moneyback card 😂

But why are you keeping this card? I used that card 3 years. No limit enhancement, no card upgrade. Upon my request, first they approved card upgrade with paying fees, next they rejected. So, I closed my 2 HDFC cards. After closing that pannoti card, I got Ace, FK, Amazon Pay etc.... 😃 I can't bear if anyone try to cheat me. Also I am avoiding DC EMI, every year I used to take DC EMI of atleast 50k. But I stopped, I want HDFC should not earn a single rupee in the name of interest from me😃

 

[Chaitanya-a]

But why are you keeping this card? I used that card 3 years. No limit enhancement, no card upgrade. Upon my request, first they approved card upgrade with paying fees, next they rejected. So, I closed my 2 HDFC cards. After closing that pannoti card, I got Ace, FK, Amazon Pay etc.... 😃 I can't bear if anyone try to cheat me. Also I am avoiding DC EMI, every year I used to take DC EMI of atleast 50k. But I stopped, I want HDFC should not earn a single rupee in the name of interest from me😃

From me also they're not getting anything😂 I'm keeping it just for HDFC offers. Coz these days HDFC has almost stopped giving LTF cards.
Also this is my 1st card having age of 3.5 years. If I close it, my credit age would fall down to mere 1 year😂

 

[Deleted member 5552]

From me also they're not getting anything😂 I'm keeping it just for HDFC offers. Coz these days HDFC has almost stopped giving LTF cards.
Also this is my 1st card having age of 3.5 years. If I close it, my credit age would fall down to mere 1 year😂

😃

 

[Sunny96]

2+ 5% NC they give with Tata Neu Plus CC is capped or unlimited? for eg. if someone buys a macbook @ 80k thru Tata Neu thru plus card how many Neu Coins he will be eligible for ?