Payment failure & details not reflecting in SBI Unipay

[Survivor35]

hello team,

I have paid 49600 rs for my cousin's icici with my hdfc dc on sbi unipay today.initially it showed succesful and later i saw "payment failed and incase of
any debit,it will be credited in 3-4 business days". The amount that showed up in the page was 496 rs and there is no info about the transaction anywhere inspite of
giving my mobile number & email address.

what should i do to ensure the refund of 49600 is tracked & credited.

 

[AlooDum]

What response you got from IDFC?
They are informing to wait for 30 days more.
I escalated issue to Nodal desk

mine is HDFC, filed a chargeback waiting time given by HDFC is 45 days

 

[SamPtnk]

mine is HDFC, filed a chargeback waiting time given by HDFC is 45 days

They usually credit within 2-4 days after charge back if you are lucky

 

[vinodkugsiya54]

They usually credit within 2-4 days after charge back if you are lucky

Wah great
IDFC is worst they stuck 25000 from 23rd March 24

 

[scn]

just a new update,
After finding some payment update on sbi unipay portal. I tried today just now with 1Rs. payment of hdfc cc with my citi debit and it is successful today. now waiting to credit on hdfc cc to confirm this.

Fyi, last transaction was failed on 21st and refunded on 9th april

 

[vinodkugsiya54]

Any one get refund from IDFC for failed transaction at SBI uni pay yet?

 

[Ccgeek11]

Any one get refund from IDFC for failed transaction at SBI uni pay yet?

Same for me. No refund yet

 

[vinodkugsiya54]

Same for me. No refund yet

What is your date of transaction?

 

[Ccgeek11]

What is your date of transaction?

22 march 2024

 

[hackymanoj]

Is upi payment still working with the rupay cc method? I have tried three times in the morning, all three transactions got failed.

 

[vinodkugsiya54]

22 march 2024

My is of 23rd

 

[vinodkugsiya54]

22 march 2024

Hey bro informed me once you got refund or reversal.As we both are on same ⛵

 

[Ccgeek11]

Hey bro informed me once you got refund or reversal.As we both are on same ⛵

Sure bro!! Chargeback raised by IDFC since 2nd April. Let's see

 

[doctorkaz]

just a new update,
After finding some payment update on sbi unipay portal. I tried today just now with 1Rs. payment of hdfc cc with my citi debit and it is successful today. now waiting to credit on hdfc cc to confirm this.

Fyi, last transaction was failed on 21st and refunded on 9th april

Do you get any cashback on paying credit card bill using your citibank debit card on SBI UNIPAY portal?

 

[scn]

Do you get any cashback on paying credit card bill using your citibank debit card on SBI UNIPAY portal?

yes but in rewards form. Rewards which will be converted to cash credit easily when min. 250 threshold is reached.
It is because transaction is marked as utility and utility is not excluded in the citibank debit rewards list. You will get rewards based on which type of atm you hold with your account. I'm holding base variant with sal. account, so reward rate is 0.66% (i.e 1 Rs on spent of 150 rs)

 

[Ccgeek11]

Hey bro informed me once you got refund or reversal.As we both are on same ⛵

Got my refund just now.

 

[vinodkugsiya54]

Got my refund just now.

I didn't get yet

 

[doctorkaz]

yes but in rewards form. Rewards which will be converted to cash credit easily when min. 250 threshold is reached.
It is because transaction is marked as utility and utility is not excluded in the citibank debit rewards list. You will get rewards based on which type of atm you hold with your account. I'm holding base variant with sal. account, so reward rate is 0.66% (i.e 1 Rs on spent of 150 rs)

Paid bill using SBI UNIPAY for Kotak Mahindra credit card using Citibank debit card and was charged Rs 118 by Kotak Mahindra bank as cash deposit fee.

Any one here could share the email address of Kotak Mahindra customer care?

Thanks

 

[Vasuki]

Paid bill using SBI UNIPAY for Kotak Mahindra credit card using Citibank debit card and was charged Rs 118 by Kotak Mahindra bank as cash deposit fee.

Any one here could share the email address of Kotak Mahindra customer care?

Thanks

Their website has escalation matrix
Just type
Kotak credit card grievance redressal.


Dm them on Twitter @kotakcares



I paid via indus dc & it went perfectly smooth

 

[marvel]

I tried paying my kotak cc bill through unipay and it auto fetches the bill amount. So I can't over ride or pay custom amount? Also will I be able to pay the fetched amount multiple times from same unipay account?

 

[Vasuki]

I tried paying my kotak cc bill through unipay and it auto fetches the bill amount. So I can't over ride or pay custom amount? Also will I be able to pay the fetched amount multiple times from same unipay account?

Kya gunda Banega tu
I paid 65k today to kotak
On 2k bill
Kindly login sbi bill pay then try &
Scroll down after bill featch put custom amount