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RBIO: I am on a SPREE!

  • Thread starter Thread starter sjmajumder
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Friends,

2 more complaints submitted...

1. Canara Bank - Increased MAB requirement without intimation and deducted NMMB charges.
2. Yes Bank - Kiwi card - Declined VKYC due to name mismatch (app error) + double CIBIL enquiry.
One more 🙂

3. Kotak Mahindra Bank: Unethical transaction monitoring in my SB account. Branch called and asked why I transferred a large sum from my Kotak account to my account in another bank.
 
this too has a RBI Guideline😅..?
can you pls share it....
No, unfortunately no guideline but this is unethical. What right does bank have to monitor my transactions and call and ask me why I transferred money from one account of mine to another? If they would have asked me if it is a genuine transaction conducted by me, I would have understood. But that wasn't the case. And generally such calls are automated IVR calls where they take customer confirmation for large transactions to rule out any possibility of fraudulent transactions. Let's see how it goes.
 
One more 🙂

3. Kotak Mahindra Bank: Unethical transaction monitoring in my SB account. Branch called and asked why I transferred a large sum from my Kotak account to my account in another bank.
By the way... Bank can monitor your transactions, they report suspected customers to AML. it's allowed as per my understanding.
They are not allowed to share your information with anyone other than concerned department or agencies.
 
By the way... Bank can monitor your transactions, they report suspected customers to AML. it's allowed as per my understanding.
They are not allowed to share your information with anyone other than concerned department or agencies.
Out of topic Q for you. How to get the verified badge ? The green round flower-like shaped logo with a white colored tick within. I have seen with many users here. I even asked few mods, they have no idea and says it will come out for everyone eventually. And no result when I do forum search. Can you give me some info on this. Appreciated.
 
By the way... Bank can monitor your transactions, they report suspected customers to AML. it's allowed as per my understanding.
They are not allowed to share your information with anyone other than concerned department or agencies.
Are they allowed to call me and ask me the reason why I transferred a certain amount to my account in a different bank? That is breach of privacy. If they feel suspicious they can simply report to AML. I know they will try to portray a different picture, but PNO on call said it was to check if the transaction was genuine or fraudulent and on mail said service gesture to check if I am having any issues or not. So, it is clear they are trying to hush it up, which indicates they crossed some boundaries in making that call. I am sure they must be doing this to many, but not many will take it up so seriously like me.
 
Out of topic Q for you. How to get the verified badge ? The green round flower-like shaped logo with a white colored tick within. I have seen with many users here. I even asked few mods, they have no idea and says it will come out for everyone eventually. And no result when I do forum search. Can you give me some info on this. Appreciated.
Name some users/share screenshot

Do you mean this?

1738825066036.webp

You call this green :woozy-face:
 
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Out of topic Q for you. How to get the verified badge ? The green round flower-like shaped logo with a white colored tick within. I have seen with many users here. I even asked few mods, they have no idea and says it will come out for everyone eventually. And no result when I do forum search. Can you give me some info on this. Appreciated.
Join the RML subscription once, and you will need to get verified and have the RML badge next to your name.
 
What will TFC verify, if they don't even know your name? To get a verified badge you have to do KYC :beaming-face-with-smiling-eyes:
Pahle pata to chale kaise milega. That is why I am doing enquiry here.

Getting that alone is not possible. Last time, I talked about it. RML was the only best way.
So you mean to say, get rml membership, to get the rml badge, then the verified badge will be added as well ?
 
Are they allowed to call me and ask me the reason why I transferred a certain amount to my account in a different bank? That is breach of privacy. If they feel suspicious they can simply report to AML. I know they will try to portray a different picture, but PNO on call said it was to check if the transaction was genuine or fraudulent and on mail said service gesture to check if I am having any issues or not. So, it is clear they are trying to hush it up, which indicates they crossed some boundaries in making that call. I am sure they must be doing this to many, but not many will take it up so seriously like me.
What they can ask is "did you only transfer the amount" As system flags big txns
Reason aise hi maje mai pooch liya hoga
 
What they can ask is "did you only transfer the amount" As system flags big txns
These are generally automated IVR calls so as not to share transaction details with any bank employees. I have received several such calls from various banks.
Reason aise hi maje mai pooch liya hoga
Ab dekho maje maje me baat kahan tak ja pohocha

P.S.: They also know I transferred it to my own account in another bank, as the beneficiary is marked as own account and also has the same name and hence the question why did I transfer it to another bank account of mine - which also clearly shows no concern of fraudulent activity here.
 
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