RBIO: Received compensation of Rs. 20,000 from Axis Bank

[sjmajumder]

After ending my spree in May I lodged 2 fresh complaints against Axis and HSBC in September.

HSBC has paid me Rs. 1000 but the complaint is still open as it was done arbitrarily by HSBC. They simply added 1000 to my CC account and sent me a mail stating that a compensation of Rs. 1000 has been paid for the delay in dispatch of the addon card. Will update when the case is resolved.

This thread is focused on my Axis Bank complaint.

Axis bank blocked my Forex card without any intimation. Below is my complaint to Axis Bank PNO:




To which I received the below response:




Those of you who know me, know for sure that I won't spare them so easily. So, I logged a complaint with RBIO on 7th September. While complaining to RBIO, I increased my compensation demand from Rs. 10,000 to Rs. 50,000.

Received mail from RBIO on 30th October for conciliation meeting on 11th November. Then got a call from the lady of the local branch of Axis Bank on 6th November with a request to consider a compensation of Rs. 20,000 instead of my demanded amount of Rs. 50,000. I agreed on condition of immediate settlement and without the need to attend the conciliation meeting. They asked for 5 days to settle the amount and confirmed the same through official mail. Intimated RBIO by mail that we have reached an agreement and he may please call off the meeting. Axis bank has also done the same. Received below closure mail from RBIO this morning.

 

[akshayhs]

My man in his free time be like:

 

[HumorSimpson]

 

[PavanPavan is verified member.]

@akshayhs @sjmajumder now am thinking to file a complaint against hdfc for poor imperia banking 😛
I have 100 of issues 😛

 

[jack333]

After ending my spree in May I lodged 2 fresh complaints against Axis and HSBC in September.

HSBC has paid me Rs. 1000 but the complaint is still open as it was done arbitrarily by HSBC. They simply added 1000 to my CC account and sent me a mail stating that a compensation of Rs. 1000 has been paid for the delay in dispatch of the addon card. Will update when the case is resolved.

This thread is focused on my Axis Bank complaint.

Axis bank blocked my Forex card without any intimation. Below is my complaint to Axis Bank PNO:

View attachment 74589


To which I received the below response:

View attachment 74593


Those of you who know me, know for sure that I won't spare them so easily. So, I logged a complaint with RBIO on 7th September. While complaining to RBIO, I increased my compensation demand from Rs. 10,000 to Rs. 50,000.

Received mail from RBIO on 30th October for conciliation meeting on 11th November. Then got a call from the lady of the local branch of Axis Bank on 6th November with a request to consider a compensation of Rs. 20,000 instead of my demanded amount of Rs. 50,000. I agreed on condition of immediate settlement and without the need to attend the conciliation meeting. They asked for 5 days to settle the amount and confirmed the same through official mail. Intimated RBIO by mail that we have reached an agreement and he may please call off the meeting. Axis bank has also done the same. Received below closure mail from RBIO this morning.

View attachment 74590

Congratulations. You really deserved it

 

[Anindya98]

After ending my spree in May I lodged 2 fresh complaints against Axis and HSBC in September.

HSBC has paid me Rs. 1000 but the complaint is still open as it was done arbitrarily by HSBC. They simply added 1000 to my CC account and sent me a mail stating that a compensation of Rs. 1000 has been paid for the delay in dispatch of the addon card. Will update when the case is resolved.

This thread is focused on my Axis Bank complaint.

Axis bank blocked my Forex card without any intimation. Below is my complaint to Axis Bank PNO:

View attachment 74589


To which I received the below response:

View attachment 74593


Those of you who know me, know for sure that I won't spare them so easily. So, I logged a complaint with RBIO on 7th September. While complaining to RBIO, I increased my compensation demand from Rs. 10,000 to Rs. 50,000.

Received mail from RBIO on 30th October for conciliation meeting on 11th November. Then got a call from the lady of the local branch of Axis Bank on 6th November with a request to consider a compensation of Rs. 20,000 instead of my demanded amount of Rs. 50,000. I agreed on condition of immediate settlement and without the need to attend the conciliation meeting. They asked for 5 days to settle the amount and confirmed the same through official mail. Intimated RBIO by mail that we have reached an agreement and he may please call off the meeting. Axis bank has also done the same. Received below closure mail from RBIO this morning.

View attachment 74590

Congratulations & Thanks for sharing.

 

[HumorSimpson]

My man in his free time be like:

View attachment 74594

Is this @VISHESH_BANSAL in disguise ?

 

[sjmajumder]

This is not me...It's the other guy who got 7.5L from SBI. I am nowhere near him.

 

[sjmajumder]

@akshayhs @sjmajumder now am thinking to file a complaint against hdfc for poor imperia banking 😛
I have 100 of issues 😛

What are you waiting for 🤔

 

[Aniket]

After ending my spree in May I lodged 2 fresh complaints against Axis and HSBC in September.

HSBC has paid me Rs. 1000 but the complaint is still open as it was done arbitrarily by HSBC. They simply added 1000 to my CC account and sent me a mail stating that a compensation of Rs. 1000 has been paid for the delay in dispatch of the addon card. Will update when the case is resolved.

This thread is focused on my Axis Bank complaint.

Axis bank blocked my Forex card without any intimation. Below is my complaint to Axis Bank PNO:

View attachment 74589


To which I received the below response:

View attachment 74593


Those of you who know me, know for sure that I won't spare them so easily. So, I logged a complaint with RBIO on 7th September. While complaining to RBIO, I increased my compensation demand from Rs. 10,000 to Rs. 50,000.

Received mail from RBIO on 30th October for conciliation meeting on 11th November. Then got a call from the lady of the local branch of Axis Bank on 6th November with a request to consider a compensation of Rs. 20,000 instead of my demanded amount of Rs. 50,000. I agreed on condition of immediate settlement and without the need to attend the conciliation meeting. They asked for 5 days to settle the amount and confirmed the same through official mail. Intimated RBIO by mail that we have reached an agreement and he may please call off the meeting. Axis bank has also done the same. Received below closure mail from RBIO this morning.

View attachment 74590

RE vide it's submission stated that the customer's forex card was blocked because of Multiple CIF IDs for a single individual. The same was intimated to the customer. However, due to delay in rectifying of the same there was a delay in loading of foreign currency (GBP) in the forex card of the complainant.

What’s this? Firstly, multiple CIF IDs shouldn’t have been created by the system. Serious technical gap. Even after the creation of another CIF ID and issuance of card, it shouldn’t have been blocked. Instead, the new CIF was supposed to be revoked, and all the products were supposed to be linked with the old CIFs, without causing inconvenience. But Axis has some other way. 😂

BO didn’t cover the complaint details nicely. Bas bank ka submission likhna hai nonsense hi kyu na ho 😂 har wakt ayesa dikhata hai ki technical glitches/bugs/issues ke bajah se huwa jisme hamara koi galti nahi tha bas ho gaya😂

5 din pura ho jata paisa credit huwa ki nahi puch ke uske baad close karta if credit ho jata toh? Itne dino se open tha kuch nahi 5 din aur rehta toh kya? Dusri baat jab Bank khud se offer diya toh 5 din kis chiz mein laga raha? 😂 NEFT/IMPS karo instant ya 30-60 mins mein ho jayenge, paperwork/ Accounting baad mein khudke liye karte baithe

Close kar de rahe hain, solve nahu huwa toh dubara new complaint karna, waah 😂

 

[Aniket]

This is not me...It's the other guy who got 7.5L from SBI. I am nowhere near him.

Ye toh Court ne hi diya hoga, koi acha sa judge ne decision diya hoga... kitne barso ke baad case ladne par

 

[kvndsz512]

What are you waiting for 🤔

check dm plz

 

[sjmajumder]

check dm plz

Please post your questions here for the benefit of all.

 

[dealminer]

I agreed on condition of immediate settlement and without the need to attend the conciliation meeting.

Sir, you could have attended the meeting with the bank official and once again requested compensation (50k) for the mental harassment, time lost, and fuel expenses, if they hadn’t agreed to the 50k settlement. 🤣🤣

 

[akshayhs]

@akshayhs @sjmajumder now am thinking to file a complaint against hdfc for poor imperia banking 😛
I have 100 of issues 😛

You can stay home and take a break for a year if you file cases with every bank you had problems with. /s

 

[sjmajumder]

Sir, you could have attended the meeting with the bank official and once again requested compensation (50k) for the mental harassment, time lost, and fuel expenses, if they hadn’t agreed to the 50k settlement. 🤣🤣

You missed parking expenses

 

[kuchbhi]

ab mai bhi loonga compensation yaar bahut dukhi kar liya banks nee

 

[quino]

Received mail from RBIO on 30th October for conciliation meeting on 11th November.

why your region BO is so good. many times calls for meeting. my complaints have been pending for more than 4 months no response from either side.

 

[sjmajumder]

why your region BO is so good. many times calls for meeting. my complaints have been pending for more than 4 months no response from either side.

Which region are you in? May be the banks in your region are more notorious and the BO is overloaded.

 

[leonneel]

so about 6 years ago when first opening axis bank account, i was supposed to received my welcome kit containing debit card and cheque book, which i never received. after couple of months, upon complaining to bank they issued new insta debit card deductingcharges and i was assured by branch stuff that i would receive the first debit card (which i never received) charge of 350+ refund ...which i never received either even after 2-3 years. then got frasturated and closed the bank account. the last guy told this debit card charge will never be given back.

do i have any hope for this issue if i complain to RBI? 😀