sjmajumder
TF Legend
Not sure about such an old case. I think I read somewhere complaint to RBIO should be within one year of the incident/last communication received from from RE on the matter.
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RBIO: Received compensation of Rs. 20,000 from Axis Bank
- Thread starter sjmajumder
- Start date
leonneel
TF Ace
yeah.back then didnt even know such services existed. ki ar korbo.kichu korar nei.
just basic query or Say info that's why told to check dm .. else the post becomes long unnecessarily
6ix9ine
TF Legend
Create your own thread and tag him, that way your case will be separate and people can help you out.
same banks everywhere. NCR. somehow one complaint went to Kanpur BO. weird.
haha tbh no case it's just wanted to know about what to choose as entity while filling against hsbc 😆 on rbi ombudsman didnt wanna spam the thread but finally here it is xD
Aniket
TF Legend
How was the NCR one?😐
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HumorSimpson
TF Prestige
The officer might have said, ye complaint bade officer ke kan me dalo, the clerk might have routed it to Kanpur.
kuchbhi
TF Ace
@sjmajumder itne sare kaand apke sath hi kyu aur kaise hote hai kamaal hai !!
sjmajumder
TF Legend
Banks may be same but attitude of people could be different.
Did you use a different address/Pincode? Happened with me once when I was in Mumbai. Insurance ombudsman case got transferred to Pune as I used my home address which was in Thane district instead of my office address which was in Worli.
sjmajumder
TF Legend
All the names are in dropdown. You need to select Hongkong and Shanghai Banking Corporation.
sjmajumder
TF Legend
I am sure it must be happening with others too but everyone doesn't pursue/share it. Same comment was made by someone when I posted how duracell batteries ruined my new TV remote and then so many people commented saying they have also faced similar issue with duracell in the past.
kuchbhi
TF Ace
i see yours posts will surely encourage them to fight against such entities
@sjmajumder my neighbour has this case
- Uncle made a transaction of 460 on Redbus.
- The amount was deducted, but the ticket was not booked.
- Immediately after, HE received a call from Redbus.
- They informed HIM that the amount would be refunded.
- To process the refund, they requested HIS debit card number.
- HE provided HIS debit card number AND PIN. NO OTP.
- Realizing the potential risk, HE contacted HIS bank's branch manager.
- He advised HIM to visit the bank with THE passbook to block the card.
- Before HE reached the bank, the hacker withdrew money from HIS account.
- Upon arrival, HIS card was blocked, and the account was closed.
- Due to the delayed response, HE suffered a financial loss.
sjmajumder
TF Legend
The call does not seem to have come from Redbus. Money was gone the moment he shared OTP. There is no fault of the bank. This is not a case for RBIO. This is a case for the police, cybercrime department.
rojajimmy
TF Select
Thisi s a great BO. I mean my complaints are sometimes closed because I have filed a complaint on 28th day or 29th day and not after 30 days. It was stupid as shit. Plus None of my complaints ever resulted in compnesation even if they were resolved except 1 with Yes bank where they gave me a 5k Amazon Pay voucher.
But KUDOS. We REALLY NEED MORE PEOPLE tod o nbamboos to these idiots (banks and companies)
But KUDOS. We REALLY NEED MORE PEOPLE tod o nbamboos to these idiots (banks and companies)
Aniket
TF Legend
Kaunsi century ki baat ho rahi hain ye?
Aaj ke jamane mein passbook leke in person branch visit karke DC block 🤣 kaunsi bank and kaunsi branch karwata hai?
Withdrawal kaise huwa purchase karke ya fund transfer karke? SMS scammer ke paas ja raha hoga...
If manager ko call kiye the recording hai and uske kuch time ke baad baaki ke paise withdraw huwe hain then bank can be held responsible as well.
Lekin wo uncle ko DC and PIN share karne se pehle BM ko call karna tha share karne ke baad nahi 😬
sambitpatro
TF Premier
Even I got 10k compensation from SBI for failed SI for my ELSS contribution
Great that RBIO helped you. In our case, they rejected my fiancee's CC application and never shared the exact reason despite asking multiple times and even after escalating to their grievance officer and all high ups. I escalated it to RBIO for compensation, not because of rejection, but for not being transparent, which is a clear violation of RBI's guidelines. The bank shared some vague (made-up) reason after that but denied compensation. RBIO also closed the ticket saying that accepting/rejecting application is bank's internal decision (which wasn't my point). S/he didn't comment on the actual point as to why the bank didn't disclose the reason. Also, s/he closed the ticket in a way that we can't appeal any further.
sjmajumder
TF Legend
Please share the details
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