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Regalia Gold Regalia LTF to Regalia Gold LTF - Bank's mistake of words in MyCards app.

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DeadFella

DeadFella

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I was getting spammed with Regalia LTF to Regalia Gold FYF upgrade offer since almost an year. In hdfc net banking it is clearly showing FYF upgrade, but today checked HDFC my cards. And this upgrade offer is very confusing one. It says "Annual fees are not applicable if your current card is LTF" and my current card is LTF. Anybody with similar experience? Pls share your story and final outcome.

UPDATE : 12th NOV 2024:
They issued FYF card after appying for this upgrade. but escalation to PNO resulted in to LTF conversion. 3-4 other TFinas were also able to convert their FYF in to LTF with same trick. Check your Mycards app, if you are getting same words then apply for LTF upgrade.
 

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DeadFella said:
My current card is LTF only as i am using since 5 years. without any fees so far. Took all the screenshots and applied for upgrade offer. I will have enough time to escalate and fight for LTF status on new Gold card, as it is will be FYF in worst case. new card should arrive in 3-4 days and i will update further how it goes.
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@DeadFella did you get any reply , i have also upgraded my card , in the same situation mailed customer care for this
 
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So finally, My paid Regalia Gold is converted to LTF. in fact it was never and LTF upgrade but i just played with their mistake of words. If anybody is getting same words in Mycard then upgrade ur card now same way. I am sure they have discovered this mistake of words and will fix anytime soon. 😎 🤣 😍
 
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DeadFella said:
So finally, My paid Regalia Gold is converted to LTF. in fact it was never and LTF upgrade but i just played with their mistake of words. If anybody is getting same words in Mycard then upgrade ur card now same way. I am sure they have discovered this mistake of words and will fix anytime soon. 😎 🤣 😍
Click to expand...
Which all mail IDs did you escalate to?
Will be very helpful.
 
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DeadFella said:
So finally, My paid Regalia Gold is converted to LTF. in fact it was never and LTF upgrade but i just played with their mistake of words. If anybody is getting same words in Mycard then upgrade ur card now same way. I am sure they have discovered this mistake of words and will fix anytime soon. 😎 🤣 😍
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I’ve taken the risk and applied for an upgrade. Let’s see if the trick works for me.
 
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Aditya12 said:
I’ve taken the risk and applied for an upgrade. Let’s see if the trick works for me.
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You will get FYF upgrade. After getting card, don't activate it. write to customer care, followed by PNO escalation to convert LTF. Activate new card only after getting LTF confirmation, else you can cancel new card and continue with existing LTF card if trick doesn't work like me.
 
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DeadFella said:
You will get FYF upgrade. After getting card, don't activate it. write to customer care, followed by PNO escalation to convert LTF. Activate new card only after getting LTF confirmation, else you can cancel new card and continue with existing LTF card if trick doesn't work like me.
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My new card is now showing up in the app and the points are transferred too. Do you feel i should wait for the physical card to arrive (i understand about not activating) or do you think i should start the enquiry and fight process now?
 
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Aditya12 said:
My new card is now showing up in the app and the points are transferred too. Do you feel i should wait for the physical card to arrive (i understand about not activating) or do you think i should start the enquiry and fight process now?
Click to expand...
Start enquiry now, ask them if you got LTF card as per MyCards offer. No need to attach screenshot at this stage. If reply is negative then attach screenshot later for further arguments.
 
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DeadFella said:
So finally, My paid Regalia Gold is converted to LTF. in fact it was never and LTF upgrade but i just played with their mistake of words. If anybody is getting same words in Mycard then upgrade ur card now same way. I am sure they have discovered this mistake of words and will fix anytime soon. 😎 🤣 😍
Click to expand...
In OP you mentioned that you srtated this LTF battle because of the particular sentence in your screenshot. Now you say that it was a mistake of words and you tricked them to provide you LTF?
 
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