I have asked my RM to issue LTF sapphiro credit card. First RM denied, then he come back that approval has been taken. He applied for the card and the card was issued. On receipt of the card, I verified from CS. To my surprise, cs mentioned that it's a first year free card only.
When I asked the RM, first he said that it's lifetime free. You may start using the card. Then I asked to confirm from his official email, he said the card team made some mistake and he closed my card without informing me.
What can I do in this case?
When I asked the RM, first he said that it's lifetime free. You may start using the card. Then I asked to confirm from his official email, he said the card team made some mistake and he closed my card without informing me.
What can I do in this case?
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