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RuPay JCB Card - 25% Cashback on USA, Indonesia, Malaysia, Singapore, Spain, Sri Lanka, Thailand and Vietnam

View attachment 74138

specifically said the offer was for both debit and credit cards, even wrote in complain that sbi guys are misunderstanding it at credit card complain, and again the same thing, how retarded are these guys?
Your complaint against SBI bank or SBI Card ?

Most important - Didn't you attach proof of the bank complaint, along with the bank complaint ID number, etc.?
 
SBI bank because I used JCB Debit card, and yes I attached all the proofs.
You had chosen SBI Bank in the RBI complaint option, right?

In RBI's reply, it says SBI Card. I think you choose SBI Card by mistake.

SBI Bank and SBI Card are two separate entities (You need to choose SBI Bank).
 
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