I tired to pay my HDFC Millennia Credit Card bill using my HDFC Imperia Debit Card on the SBI UniPay portal, the amount was Rs 2,731. I faced the same issue as everyone else of the payment being failed. I waited for 3-4 days and saw that I had received the refund of Rs 2,731 but on the same day the refund was reversed LOL. I don't know what is going on and how can a reversal be reversed? I contacted HDFC via phone and even the phone banking officer was confused.
The money has neither been credited to my credit card nor to my bank account again. It's lost. The phone banking officer had raised a complaint and I'm still waiting resolution.
Has anyone experienced something like this before?