SBI Unipay: Credit Card Bill Payments Failed - Customers Struggle with Refunds

[dino]

I have paid Axis CC bill from HDFC DC on last Thursday and after two days it got settled with Axis.
HDFC CC took 3 days to settle payment.

Thanks for update.

 

[vaibhav111vaibhav111 is verified member.]

shit! did 1,33L trnx and it got failed and amount got debited too.. what the turned out time for refund?

 

[PANK]

shit! did 1,33L trnx and it got failed and amount got debited too.. what the turned out time for refund?

Minimum 2 weeks

 

[vaibhav111vaibhav111 is verified member.]

Minimum 2 weeks

Damn! In this thread people have shared some email will that work now? Cause I need the money refunded by 30-31st of this month.

 

[ARV]

shit! did 1,33L trnx and it got failed and amount got debited too.. what the turned out time for refund?

The refund automatically came in 5 working days for me.

 

[vaibhav111vaibhav111 is verified member.]

The refund automatically came in 5 working days for me.

Oh amazing! Thank you!

 

[MangoRush]

It took 15 days approx for many users. For some it's under a week.

 

[sm9811911]

The refund automatically came in 5 working days for me.

Damn! In this thread people have shared some email will that work now? Cause I need the money refunded by 30-31st of this month.

yeah its quicker now 4-5 working days. Emailing would not help afaik.

 

[kumarvishwas]

I missed reading this thread and went ahead with the HDFC credit card payment using HDFC DC for around 1.20 lacs on Unipay, the amount failed with error

Transaction Failed

Max Amount not within configured range for Biller for the Payment mode

If any amount is debited, will be refunded back to you within 3-4 working days.

Only Good thing is I got the payment receipt mentioning transaction reference id and payment status as Failed and can also see the transaction under History tab, have raised a complaint with HDFC for the same and have attached the payment receipt, also thinking to drop a mail to mentioned SBI handles.

Lets see when the refund gets credited back and never I am making any payments on these shaddy platforms again…a lesson learnt, CRED or HDFC itself is the way ahead.

 

[Deleted member 11974]

write to support.bbps@sbi.co.in

they will revert back

 

[vaibhav111vaibhav111 is verified member.]

I missed reading this thread and went ahead with the HDFC credit card payment using HDFC DC for around 1.20 lacs on Unipay, the amount failed with error

Transaction Failed

Max Amount not within configured range for Biller for the Payment mode

If any amount is debited, will be refunded back to you within 3-4 working days.

Only Good thing is I got the payment receipt mentioning transaction reference id and payment status as Failed and can also see the transaction under History tab, have raised a complaint with HDFC for the same and have attached the payment receipt, also thinking to drop a mail to mentioned SBI handles.

Lets see when the refund gets credited back and never I am making any payments on these shaddy platforms again…a lesson learnt, CRED or HDFC itself is the way ahead.
View attachment 55488

yeah i'm also with you. i think above 1L it get debited from your debit card but doesn't get credited. with my idfc called me and i was also confused at that time. so today is 2 working days so by Wednesday i hope trnx get reversed. so patiently waiting for refund too and yes losing 1.20L and customer support doesn't work it big negative i wished i did payment of multiple of 70k and it would been fine then.

 

[vaibhav111vaibhav111 is verified member.]

write to support.bbps@sbi.co.in

they will revert back

will send mail just for the sake of fast refund even though timeline mentioned as other are 4-5 working days so sending mail won't hurt anything i guess.

 

[vaibhav111vaibhav111 is verified member.]

merchant@sbi.co.in - said it successfully

ECHEQUE_NO​	CREATION_TIME​	LAST_MOD_TIME​	ECHEQUE_AMOUNT​	TRANSACTION_AMOUNT​	STATUS_DESCRIPTION​	THIRD_PARTY_REF​	CORP_REF_NO​	MERCHANT_CODE​	PAYMENT_MODE​
CXXXXX​	28-05-2024 16:16​	29-05-2024 17:17​	13XXXX​	133XXXX​	Completed Successfully​	XXXXX​	SBXXXXXX​	SBIUNIPAY_BD​	OtherDebit​

While support.bbps@sbi.co.in say it will refunded. called at number 022-27560267 and no ring just someone picked up the call, i gave my email address and he is like ultimately either amount be credited to the cc or to refunded so wait 4-5 working days.

 

[Sudip]

reading all the comments, I'm afraid if I should use my IDFC wealth debit card for CC bill payment using SBI unipay portal, any thoughts?

 

[IKFLRT]

reading all the comments, I'm afraid if I should use my IDFC wealth debit card for CC bill payment using SBI unipay portal, any thoughts?

I just paid 40K for HDFC using HDFC platinum debit card. It went smooth.

First time user btw

 

[Rahul Gupta]

reading all the comments, I'm afraid if I should use my IDFC wealth debit card for CC bill payment using SBI unipay portal, any thoughts?

What are you afraid of? Account Freeze? Dc block?

Keep one thing in mind that they don't free HNI accounts easily.

 

[Rahul Gupta]

I just paid 40K for HDFC using HDFC platinum debit card. It went smooth.

First time user btw

Use unipay only during daytime/banking hours to reduce transaction failure.

 

[Sudip]

What are you afraid of? Account Freeze? Dc block?

Keep one thing in mind that they don't free HNI accounts easily.

CC bill if not paid on time due to SBI Unipay portal, I've to pay interest for no fault of mine and CIBIL drop.

 

[Rahul Gupta]

CC bill if not paid on time due to SBI Unipay portal, I've to pay interest for no fault of mine and CIBIL drop.

You should always pay your cc bill within 2 to 3 days of statement generation. This way you can enjoy extra reward on billpayment without the fear of delaying a payment.

 

[Sudip]

You should always pay your cc bill within 2 to 3 days of statemnt generation. This way you can enjoy extra reward on billpayment without the fear of delaying a payment.

noted,
till date have only used CRED for instant settlement.