Tata Neu LTF Infinity Rejected

[sreddy]

Hi,

I got an offer for LTF of Tata Neu Infinity and applied Rupay version. I hold their imperia banking for 12+ years and have an Infinia with a limit of 12L+ . Holding hdfc CC from 15 years.
Surprisingly, the card got rejected now, anything I can do to get the card?

My CIBIL is 790+
Salaried.

PS: I have got Magnus 2 weeks back with a limit of 10L

 

[D₹V]

Write about it to PNO.

 

[sreddy]

Okay. Is it pno@ hdfcbank .com ? I have sent email to their grievance.redressal@hdfcbank.com

 

[drakesri]

Okay. Is it pno@ hdfcbank .com ? I have sent email to their grievance.redressal@hdfcbank.com

The correct address for credit card related issues is Grievance.Redressalcc@hdfcbank.com

 

[chiron]

Even my card got rejected with LTF offer, holding imperia relationship for 2 years and holding DCP credit card

 

[purush]

Whole thing looks stupid, how can reject like this

 

[HarshitRajput]

You may have recently applied for credit related product or have open application with hdfc thats why it is rejected...

Same case is with me... My Tata neu card approved on 25 march and I got limit enhancement on my 4 years old moneyback card on 2 april from 4.25L to 4.6L.
I applied for it and it got rejected.

 

[Wealth is my birth right!]

Whole thing looks stupid, how can reject like this

For existing customers these banks are least bothered to offer anything
The focus well on NTB segment

 

[sreddy]

You may have recently applied for credit related product or have open application with hdfc thats why it is rejected...

Same case is with me... My Tata neu card approved on 25 march and I got limit enhancement on my 4 years old moneyback card on 2 april from 4.25L to 4.6L.
I applied for it and it got rejected.

I do not have any open application with hdfc

 

[sreddy]

For existing customers these banks are least bothered to offer anything
The focus well on NTB segment

I have sent email , let's see. If they are firm in their decision, i will quit banking relationship with them and move out all the investments from them. Imperia is useless, just that CC call gets connected easily and stupid RM.

 

[Dr-green69]

Okay. Is it pno@ hdfcbank .com ? I have sent email to their grievance.redressal@hdfcbank.com

Grievance redressal is just useless bro they will hide behind T&C instead of helping u.

 

[bugmenot]

Okay. Is it pno@ hdfcbank .com ? I have sent email to their grievance.redressal@hdfcbank.com

pnohdfcbank@hdfcbank.com

 

[D₹V]

For existing customers these banks are least bothered to offer anything
The focus well on NTB segment

Yes, they want to acquire new customers.

Btw, NTB means?

 

[Wealth is my birth right!]

Yes, they want to acquire new customers.

Btw, NTB means?

New To Bank

 

[D₹V]

New To Bank

Hmm.

Off-Topic : Axis IOCL is LTF via any channel?

 

[Wealth is my birth right!]

Hmm.

Off-Topic : Axis IOCL is LTF via any channel?

Not through out the year
Offline agents get special code for particular periods identify an agent and ask him to let u know when offer comes

 

[Akash Topder]

For existing customers these banks are least bothered to offer anything
The focus well on NTB segment

Not always though. I have HDFC Millennia and their savings max account. I got Neu Infinity.

 

[Lord Of Darkness]

I have sent email , let's see. If they are firm in their decision, i will quit banking relationship with them and move out all the investments from them. Imperia is useless, just that CC call gets connected easily and stupid RM.

This is really stupid from HDFC's end. How can they do this to an already existing Imperia customer?
They seem to be least bothered in retention of loyal customers.

Sad !

 

[jainsuk]

Yup, I had same experience with HDFC (How not to Do anything For Customers). Escalating resulted is nothing 😑

 

[sreddy]

Guys, I just got a message from Tata Neu that Infinity card is approved.

Might be emails to Hdfc might have helped in getting the rejected card approved.

Thanks all .