Upgrade Your Amex Card and Get 1,35,000 MR Points

[coolguy1]

Amex plans to start 2024 with a grand reward of 1,35,000 MR points when upgrading to a Platinum Charge card.

Users currently holding Amex Platinum Travel, Amex Platinum Reserve and Amex Gold Charge card are getting these offers.
You can see it in the app, refer to the screenshots attached below.

For the heavy spenders, this is a great deal since you get multiple loyal hotel loyal memberships and do anything concierge service.

If you don't spend a lot of money but feel the points can help, you can still upgrade for the points.


If you don't need the points, you can get the Amex Platinum Travel or the Amex MRCC card which remains the best card for monthly spends between 6K-40K.




T&C: https://www.americanexpress.com/con...ts/IA_New_Plat_RCP_Upgrade_Q1_2024_MT_TnC.pdf

 

[anirban.choudhuryanirban.choudhury is verified member.]

I saw their tnc and it seems those who are getting upgraded through gold charge card won't get the link to give personal data just apply but people who get invite upgrade on their credit card they get link to apply and salary criteria to be met but not for gold charge i believe attached their tnc offer details only thing once plat chg recived and activates gold gets deactivated as per their tnc.

Yes GC gets upgraded to plat charge and other details remains same

 

[ALOAK]

As part of this Offer:
a. For Cardmembers who opt for an upgrade through their existing American Expresse Charge
Cards (viz. American Express@ Gold Card): Existing American Express Card, will be upgraded to the
American Express Platinum Card. The upgraded American Express Platinum Card, including all the
upplementary Cards would be dispatched within 7 to 10 days of successful processing of the carc
upgrade request, including existing supplementary cards. he existing American Express Card
would stop working as soon as the Cardmember activates the new American Express Platinum
Card.
b. For Cardmembers who opt for an upgrade through their existing American Express◦ Credit Cards
viz. American Express Platinum Reserve Credit Card, American Expresse Platinum Travel Credit
card, American Express@ Membership Rewards◦ Credit Card etc.): Cardmembers would be required
to apply through an online application process through a web link provided by American Express *
and accordingly a new American Expresse Platinum Card Account would be issued to them.
8. During the application process for the American Express# Platinum Card and during the course of
business relationship with American Express@ Banking Corp, cardmember may be required to
ubmit KYC documents and share additional information (including but not limited to, address
mobile number, email id, etc.). Furthermore, by applying for American Express Platinum Card,
the cardmember authorizes American Express Banking Corp to rely on and leverage KYC
documents and the information shared for the issuance of American Express Platinum Card. In
addition, the cardmember confirms that all such KYC documents and information submitted are
correct, valid and existing as on this date.
9. There might be cases where Cardmembers may be required to go through a Video KYC process
on application platforms of American Express Banking Corp.
10. The American Express Platinum Card provides benefits worth over ₹600,000 per annum:
Complete details can be found on https://www.americanexpress.com/en-in/benefits/the-platinum-
card/benefits-calculator/
11. Enjoy greater flexibility in spending with' no pre-set' limit means that Cardmembers charges a

 

[HimachaliJeeper404]

In my opinion the offer is very good but only for those who planned to take Plat Charge and have any recent plans of redemptions.

If it's just for hoarding points and then using it in future, it's not good owing to the fact that how quickly credit card points are devalued.

I totally agree to the above points. If you have a redemption planned in mind and you feel that on that redemption, Plat charge benefits (especially like Gold elite status in Marriott/Hilton) can fetch you more benefits then go for this card.
Else just keeping it for welcome points would not make any sense.

 

[D7162]

They reversed my GOLD charge fees (as proportion basis) as well

 

[nigameash]

Hi Folks,

I have 2 questions, if someone can answer:

1) Was anyone, who has successfully availed the upgrade offer, able to convert the platinum travel card as a companion card to the Platinum charge?

In other words, will they make the platinum travel card complimentary if one gets the Platinum charge card ?

2) I have not received the offer, but my friend has and he wants to give me a supplimentary card. I already have a MRCC, Gold Charge and Platinum Travel cards. Will I be able to get a supplementary Platinum charge card for myself ?

Thanks for taking time to read my queries.

I’ve tried this and your friend can give you a supplementary card. Amex doesn’t care who the supplementary card goes to as long as KYC is done and address of supplementary holder is in Amex’s serviceable area.

 

[BVCBVC is verified member.]

After opting for upgrade on mail link I have received automated mail, but till now no call received. It's been 5 days and no reply from them. Started calling Customer care support 3-4 times and every time different answer received.

1. You will get a call in few days as they have mentioned timeframe till February end

2. Your have Plat travel card and GC, offer received on Plat travel and you cannot have two charge cards so system rejected your upgrade offer request.

3. We have noted down your request and your upgrade offer is still available and we are forwarding request to upgrade team and you will have call from them in 3-4 business days.

4. Your income documents are missing and system has put your upgrade request on hold.

For pre approved offers and upgrade request taken Amex support team gave these 4 different answers to me. Any views guys??

@anirban.choudhury @Dr. Drake @D7162 @hrish88 @Sohmel

 

[hrish88]

After opting for upgrade on mail link I have received automated mail, but till now no call received. It's been 5 days and no reply from them. Started calling Customer care support 3-4 times and every time different answer received.

1. You will get a call in few days as they have mentioned timeframe till February end

2. Your have Plat travel card and GC, offer received on Plat travel and you cannot have two charge cards so system rejected your upgrade offer request.

3. We have noted down your request and your upgrade offer is still available and we are forwarding request to upgrade team and you will have call from them in 3-4 business days.

4. Your income documents are missing and system has put your upgrade request on hold.

For pre approved offers and upgrade request taken Amex support team gave these 4 different answers to me. Any views guys??

@anirban.choudhury @Dr. Drake @D7162 @hrish88 @Sohmel

Well in my case i have received the call after some 30-35 days.so i will suggest wait for few more days you will receive the call.IMO calling Customer care wont help as sales department is diffrent,also they will only do something once the official timeframe is over which in your case is February end.

 

[BVCBVC is verified member.]

Well in my case i have received the call after some 30-35 days.so i will suggest wait for few more days you will receive the call.IMO calling Customer care wont help as sales department is diffrent,also they will only do something once the official timeframe is over which in your case is February end.

As someone mentioned on the thread I have received the mail without reference number.

Not sure whether this will be a problem.

 

[BVCBVC is verified member.]

Timeline is standard for everyone I guess. It's mentioned on T&C page.

 

[hrish88]

As someone mentioned on the thread I have received the mail without reference number.

Not sure whether this will be a problem.

this is what i have received last year.this was also without any reference number

Dear Cardmember, Thank you for opting in for Amex Platinum Card Upgrade Offer. Your request for Card ending ***** has been received on Oct 27 2022 at 07:23 PM. Please save these details for future reference. You may be contacted by American Express® in case further details are required. Please note that enrollments in offers/programs that require a spend threshold to be attained on the Card account are considered successful subject to receipt of offer/program communication directly from American Express through any of its channels, meeting the eligibility criteria set for the offer/program and enrollment of the eligible Card account into the offer/program.​ American Express Banking Corp.​

 

[hrish88]

View attachment 39870

Timeline is standard for everyone I guess. It's mentioned on T&C page.

as you can see i applied in oct and i received the call in dec and after 4-5 days received the actual card.in my case timeframe was till dec 31st.

 

[ALOAK]

After reading their tnc I applied for GC and it got approved without kyc. Since my plat chg invite got rejected due to income criteria,they asked me to reapply after 90days with 135k bit not sure as i think 31st Jan is alast dates to apply for all invite received and would be issued till feb 2024. and for all amex CC they are sending links to update details of salary and for GC no link and straight upgrade as per tnc. Once card comes it becomes amex trifecta for me. Anyway plat travel am almost finishing of 4L in 3 months time mrcc 1st monthe already spend 28k . Hope atleast through GC I would get upgrade for plat chg.😇🤪

 

[ALOAK]

They reversed my GOLD charge fees (as proportion basis) as well

What did you negotiate? Or u r spends exceeded from normal usage.or dis you get fee reversal against points.

 

[BVCBVC is verified member.]

as you can see i applied in oct and i received the call in dec and after 4-5 days received the actual card.in my case timeframe was till dec 31st.

Did you meet the income criteria??

Will they verify the same with existing records?? @ALOAK mentioned that income verification will happen.

I am short by <1L.

 

[D7162]

After opting for upgrade on mail link I have received automated mail, but till now no call received. It's been 5 days and no reply from them. Started calling Customer care support 3-4 times and every time different answer received.

1. You will get a call in few days as they have mentioned timeframe till February end

2. Your have Plat travel card and GC, offer received on Plat travel and you cannot have two charge cards so system rejected your upgrade offer request.

3. We have noted down your request and your upgrade offer is still available and we are forwarding request to upgrade team and you will have call from them in 3-4 business days.

4. Your income documents are missing and system has put your upgrade request on hold.

For pre approved offers and upgrade request taken Amex support team gave these 4 different answers to me. Any views guys??

@anirban.choudhury @Dr. Drake @D7162 @hrish88 @Sohmel

Well I mentioned my Story

Seems my upgrade application was lost somewhere.. sirf axis me nhi amex me bhi aisa hota hai
Chat support agent asked to forward email i received as confirmation for upgrade request, now she said they will look into it within 4-5 days

Chat support asked me to forward upgrade mail, and on same day evening received call from lady, asked to reply by email she sent and card upgrade completed

What did you negotiate? Or u r spends exceeded from normal usage.or dis you get fee reversal against points.

No, its reversed because they closed my gold card and upgraded to platinum. Not sure whether they will reverse joining points or not

 

[coolguy1]

Not sure whether they will reverse joining points or not

I don't think they will reverse the points since you upgraded to a better variant of the Amex card, as a token of goodwill, Amex should allow you to keep the joining points.

 

[Stratosphere]

How many days are they taking to continue the process once we have requested for the upgrade? I have received the auto email but no other communication since then

 

[D7162]

How many days are they taking to continue the process once we have requested for the upgrade? I have received the auto email but no other communication since then

Read last 3-4 pages of this thread

 

[hrish88]

Did you meet the income criteria??

Will they verify the same with existing records?? @ALOAK mentioned that income verification will happen.

I am short by <1L.

Yes I met the income criteria.

 

[hrish88]

WIth getting so many new customers Amex is treating the existing customers like garbage.I've been only offered 20K taj vouchers for retaning this card.

Normally, it does not make any sense to take this offer, but I still have yet to receive vouchers worth 21K and 30K bounus MR points, which are supposed to be fulfilled by March or April. because of this i might continue this year even though many good offers on this card have stopped compared to last year.

Guys, please beware of this trap every year around October-November amex gives spend-based offers which get fulfilled by March-April.all of you getting this card now will be facing the same dilemma.