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Upgrade Your Amex Card and Get 1,35,000 MR Points

coolguy1

TF Legend
Contributor
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Amex plans to start 2024 with a grand reward of 1,35,000 MR points when upgrading to a Platinum Charge card.

Users currently holding Amex Platinum Travel, Amex Platinum Reserve and Amex Gold Charge card are getting these offers.
You can see it in the app, refer to the screenshots attached below.

For the heavy spenders, this is a great deal since you get multiple loyal hotel loyal memberships and do anything concierge service.

If you don't spend a lot of money but feel the points can help, you can still upgrade for the points.


If you don't need the points, you can get the Amex Platinum Travel or the Amex MRCC card which remains the best card for monthly spends between 6K-40K.




T&C: https://www.americanexpress.com/con...ts/IA_New_Plat_RCP_Upgrade_Q1_2024_MT_TnC.pdf
 

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After opting for upgrade on mail link I have received automated mail, but till now no call received. It's been 5 days and no reply from them. Started calling Customer care support 3-4 times and every time different answer received.

1. You will get a call in few days as they have mentioned timeframe till February end

2. Your have Plat travel card and GC, offer received on Plat travel and you cannot have two charge cards so system rejected your upgrade offer request.

3. We have noted down your request and your upgrade offer is still available and we are forwarding request to upgrade team and you will have call from them in 3-4 business days.

4. Your income documents are missing and system has put your upgrade request on hold.

For pre approved offers and upgrade request taken Amex support team gave these 4 different answers to me. Any views guys??

@anirban.choudhury @Dr. Drake @D7162 @hrish88 @Sohmel
Hey bro - let me answer this from my experience of 2 scenarios. 1 was approved (me), 1 was rejected (my sister)

1. I applied on a Thursday / Friday, received a call on Monday / Tuesday. My sister received it yesterday. However, I do know some people who still haven't got the call, you will get it, don't worry (I was worried at first as well)

2. If you hold Gold/MRCC/Plat, and receive the offer on Plat Travel, in many cases they don't ask you about your Gold Charge and ask you to fill a fresh form for Platinum charge. In that case, you can hold 2 charge + 2 credit cards (but this from what I see is extremely rare)

3. If you receive the offer on Gold Charge, do know that they will definitely close your Gold and replace it with the Platinum. Nothing changes, the card number remains the same as well.

4. My sister did not receive a reference number on my email, and hence was being told this is due to her income documents not being updated with AMEX. They were extremely strict on the 25L+ income criteria. We tried to get them to waive this off somehow, even asked for a manager call but did not work and her application was rejected.

5. If your income is above 25L and is already updated with them, they will provide the email with reference number, and most likely you won't even need to get a call from them (but some are still getting calls just to confirm they are interested and not directly the card)

From what I read, you are short >1L from the 25L income criteria. I suggest when they ask if its above 25L, just go ahead and say yes it is. They most likely will ask for verification, but when they do and see its 24L, they might make it an exception and approve it.

We straight up for my sister on call said its not 25L, so they did not entertain that at all. Hope that clears.
 
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Hey bro - let me answer this from my experience of 2 scenarios. 1 was approved (me), 1 was rejected (my sister)

1. I applied on a Thursday / Friday, received a call on Monday / Tuesday. My sister received it yesterday. However, I do know some people who still haven't got the call, you will get it, don't worry (I was worried at first as well)

2. If you hold Gold/MRCC/Plat, and receive the offer on Plat Travel, in many cases they don't ask you about your Gold Charge and ask you to fill a fresh form for Platinum charge. In that case, you can hold 2 charge + 2 credit cards (but this from what I see is extremely rare)

3. If you receive the offer on Gold Charge, do know that they will definitely close your Gold and replace it with the Platinum. Nothing changes, the card number remains the same as well.

4. My sister did not receive a reference number on my email, and hence was being told this is due to her income documents not being updated with AMEX. They were extremely strict on the 25L+ income criteria. We tried to get them to waive this off somehow, even asked for a manager call but did not work and her application was rejected.

5. If your income is above 25L and is already updated with them, they will provide the email with reference number, and most likely you won't even need to get a call from them (but some are still getting calls just to confirm they are interested and not directly the card)

From what I read, you are short >1L from the 25L income criteria. I suggest when they ask if its above 25L, just go ahead and say yes it is. They most likely will ask for verification, but when they do and see its 24L, they might make it an exception and approve it.

We straight up for my sister on call said its not 25L, so they did not entertain that at all. Hope that clears.
Thanks for putting in some efforts to explain the scenario.

Got some clarity on income eligibility too. Let me see how it works for me.
 
Offering Plat Charge upgrade to Smart Earn users is hilarious!

Even if someone gets lured by that offer, there are high chances of rejection because of the salary limits.
Ya mine happened to rejected plat chg income criteria not met . The accou t manager said it is driven by AI manually they can't do anything. I tried several ways not budging at all and he said if we put 25L they may call for proof and if not provided they will reject it. He said that. But I did see some one in form said he does not earn the criteria when he recived the invite he just put 25L as income and card approved never received any calls for verification action of kyc can't remember which link. But for me account manager said they will call or send emails to.upload doc or we should have investment of 25 lakhs if salary is less than 10 or 20L. Can't make sure who tells what correctly. But as per their tnc those who recei e invite on GC it is straight upgrade to.plat but once plat activated GC closes but those who receive invite on CC will get a link to fill up and provide Sal details and criteria not met straight reject.my lessons learnt.
 
Received my card today, and it stands out as one of the most visually appealing cards. Loving it 😍

Although there is no preset spending limit on this card, upon inquiry, I was informed that the initial internal limit is 2L, which seems to be nuts. After engaging in a lengthy conversation, they generously extended a support limit of 8.5L for the first 30 days, and later adjustments will be made dynamically based on various factors.
 
Received my card today, and it stands out as one of the most visually appealing cards. Loving it 😍

Although there is no preset spending limit on this card, upon inquiry, I was informed that the initial internal limit is 2L, which seems to be nuts. After engaging in a lengthy conversation, they generously extended a support limit of 8.5L for the first 30 days, and later adjustments will be made dynamically based on various factors.
how are you planning to use 135k mr? curious to know why people are spending 71k inr.
 
Received my card today, and it stands out as one of the most visually appealing cards. Loving it 😍

Although there is no preset spending limit on this card, upon inquiry, I was informed that the initial internal limit is 2L, which seems to be nuts. After engaging in a lengthy conversation, they generously extended a support limit of 8.5L for the first 30 days, and later adjustments will be made dynamically based on various factors.
It's a charge card , limit opens up as you start spending , and when you stop spending limit goes down.
 
This is such a deal breaker, 1.5 lac transfer costs sound hilarious.
That's the budget for most people for their entire trip!
It would depend actually 1.5 is on the higher side
If you are option for westin that's 500 USD return per pax , 2 would be 1000 usd
St Regis & Ritz Carlton is 860 USD that is approx 1700 USD for 2
 
Have you ever seen any discounts or deals/cheaper options for transfer?
For Maldives , it's better to get all inclusive deals from travel agents , generally they do 1.2-1.5 for over water villas in lesser known private island properties like Furnama etc.
Marriot or Accor Redemptions often lowers down the value because of high transfer.
Still with points I think Pullman gives good value as they charge about 250 for sea transfers afaik
 
It would depend actually 1.5 is on the higher side
If you are option for westin that's 500 USD return per pax , 2 would be 1000 usd
St Regis & Ritz Carlton is 860 USD that is approx 1700 USD for 2
Ritz is charging 925 for boat.i believe sea plane is around 1400.its such a rip off as island is very near to male and it takes only 10 mins via plane and 40 mins via boat.still its charging such exorbitant amount.

even if you get free stay at these properties it will still cost around 5-6 lac for 2 for 5 days.breakfast for 2 is around 150usd which is 12000rs.i was checking the menu a butter nan would cost around 12-15usd.which is crazy.

cheapest marriot property is le meridian which will require around 200K points in off season and 275-300K in season.St Regis and Ritz require anywhere between 450K to 600K depending on dates.

Those who are looking for 135K redemption the best bet will be bali or some properties in Thailand such jw khao-lak
 
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