Upgraded BOB Premier to ETERNA LTF after 18 email chains

[sousnake]

Ladies and gentlemen, they have approved LTF Eterna Card for me!!!

View attachment 59458

Congrats bro... very good card as LTF.
Also if you spend 50k in 60 days you will get 10k bonus points.

 

[PKMKB]

Congrats bro... very good card as LTF.
Also if you spend 50k in 60 days you will get 10k bonus points.

thanks brother!! I'll keep this in mind

 

[sousnake]

thanks brother!! I'll keep this in mind

2-4 baar try krta hun mail se.. bob se mistake hui to pakad lunga

 

[PKMKB]

I requested BOB to upgrade my premier (Feb 2024 acquired with 50k limit) card and they reverted back saying that I should wait for 1 year but apparently they did a CIBIL hit. Now, they are asking me for the CIBIL report to rectify the mistake. The war begins.

Bro, what happened in your case? could you please share with us?

 

[sousnake]

3rd one. ss attached.
View attachment 54190

Any update on your application bro?

 

[amit]

finally got upgraded to Eterna from Premier, took 75 days and multiple mails

 

[sousnake]

finally got upgraded to Eterna from Premier, took 75 days and multiple mails

Sir aapka bhi LTF ya paid?

 

[amit]

Sir aapka bhi LTF ya paid?

paid . .

 

[PKMKB]

I'm unable to apply for add-on card. it keeps on saying your PAN details couldn't be fetched.

Is it me or same for everyone else?

 

[Deepak_Shetty]

I'm unable to apply for add-on card. it keeps on saying your PAN details couldn't be fetched.

Is it me or same for everyone else?

Try after some sometime. Faced the same issue but got resolved automatically within few hours.

 

[peregrine0falcon]

finally got upgraded to Eterna from Premier, took 75 days and multiple mails

What was your limit? >1lakh or >2 lakhs?

 

[peregrine0falcon]

Bro, what happened in your case? could you please share with us?

They kept on saying that share your original CIBIL report from CIBIL itself else they can not remove the enquiry. The report was paid so I let it go.

 

[amit]

What was your limit? >1lakh or >2 lakhs?

1.44L . .

 

[peregrine0falcon]

and CIBIL is asking me to pay even though it has been more then a year.

 

[girish3456]

it was not mentioned in the welcome kit but I just have that email just incase they charge for the card next year

Do you have BoB savings account or just a credit card. Is BoB savings bank account is a mandatory step for Eternal credit card

 

[peregrine0falcon]

Bro, what happened in your case? could you please share with us?

just now downloaded report from Axis-CIBIL and threatened them with Ombudsman keyword.

 

[girish3456]

So, around May 27th I asked them for an upgrade to Eterna card (paid) and they asked me to fill an upgrade form and share 3 months salary slips and bank statement along with it, which I did.

for the next 2 weeks I kept on asking for an update on my upgrade request and they said it is awaiting approval from higher authorities.

in between they offered me a Pre-approved limit enhancement offer which I accepted on my Premier card.

they also made a Cibil Enquiry in between. when I chased them for an update, again, they denied my upgrade stating my limit was recently increased and I should wait for another 12 months before asking for card upgrade.

I told them that I raised upgrade request long before you guys sent me a pre-approved offer on limit enhancement but they were deliberate and kept on asking me to wait for another 12 months.

I asked them to either remove my Cibil Enquiry or offer me Eterna Card LTF as I had already wasted 1+ months talking to them and getting exhausted. I told them that if my conditions are not honoured, I would report them to RBI ombudsman as they made a Cibil Enquiry, offered me limit enhancement and then denied stating I accepted limit enhancement.

Couple of minutes back, they replied to me to inform that my Eterna Card is approved (did not mention on if it's LTF or Paid) and said the card will be dispatched shortly.

I have asked them whether they have approved it LTF, as I was deliberate on either they remove my Cibil Enquiry or offer me LTF.

what are my chances now to secure Eterna LTF?

Do you have BoB savings account

 

[sousnake]

just now downloaded report from Axis-CIBIL and threatened them with Ombudsman keyword.

You will send it to bob?

 

[peregrine0falcon]

You will send it to bob?

yes, sent already.

 

[PKMKB]

Do you have BoB savings account

No, only had Premier CC with 1 lakh limit. Now they increased to 2L with Eterna.