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HELP (IDFC BBPS PORTAL)

Abhi2004

TF Select
I paid my SBI card bill using online IDFC BBPS online website . Anyone can pay using the website cc or bank account doesn’t matter . It fetched my sbi card bill from BBPS and took me to PAYU gateway gave an option to pay the bill using Amazon wallet . Amount was deducted but it’s been 15 days no refund nor credit in sbi card .
IDFC customer service and nodal officer too is clueless about this matter . PayU just gave me transaction id and asking me to contact merchant . Complaint page on IDFC BBPS website is giving error.
Please help and guide me what should I should be doing 🙏. Amount is above 29k
 
I paid my SBI card bill using online IDFC BBPS online website . Anyone can pay using the website cc or bank account doesn’t matter . It fetched my sbi card bill from BBPS and took me to PAYU gateway gave an option to pay the bill using Amazon wallet . Amount was deducted but it’s been 15 days no refund nor credit in sbi card .
IDFC customer service and nodal officer too is clueless about this matter . PayU just gave me transaction id and asking me to contact merchant . Complaint page on IDFC BBPS website is giving error.
Please help and guide me what should I should be doing 🙏. Amount is above 29k
write to your bank which in this case is amazon wallet, they initiate a refund
 
my multiple transaction got stuck on IDFC BBPS portal. Total 49K
Mailed multiple times and also complained to RBI Ombudsmen and PGPORTAl.

They mailed me that they have initiated the refund to PayU biz and will receive soon in my card.
When I checked PayU biz with the transaction ID provided by them 2 transactions were still missing.
IDFC is in no mood of refunding it. Already 40+ days have passed. RBI Ombudsmen is the only option.
 
my multiple transaction got stuck on IDFC BBPS portal. Total 49K
Mailed multiple times and also complained to RBI Ombudsmen and PGPORTAl.

They mailed me that they have initiated the refund to PayU biz and will receive soon in my card.
When I checked PayU biz with the transaction ID provided by them 2 transactions were still missing.
IDFC is in no mood of refunding it. Already 40+ days have passed. RBI Ombudsmen is the only option.
Same with me 2 lakh got stuck and still no updates from anyone 45 days gone
Idfc nodal team replied working on my issue
Lodged complaint under rbi against idfc
Now planning to lodge more complaints against all participating payment processing merchant in rbi
I have used tide card with freecharge wallet to pay kotak credit card bill via idfcbbps
 
Same with me 2 lakh got stuck and still no updates from anyone 45 days gone
Idfc nodal team replied working on my issue
Lodged complaint under rbi against idfc
Now planning to lodge more complaints against all participating payment processing merchant in rbi
I have used tide card with freecharge wallet to pay kotak credit card bill via idfcbbps
Karo.
That's the only Way.
IDFC intention is to keep the money. It is very clear
 
Same with me 2 lakh got stuck and still no updates from anyone 45 days gone
Idfc nodal team replied working on my issue
Lodged complaint under rbi against idfc
Now planning to lodge more complaints against all participating payment processing merchant in rbi
I have used tide card with freecharge wallet to pay kotak credit card bill via idfcbbps
same contacting idfc nodal from last month but all they said is to wait and wait..
raised chargeback with bobcard, bobcard said chargeback processed but till date no credit yet
 
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