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HELP (IDFC BBPS PORTAL)

Abhi2004

TF Select
I paid my SBI card bill using online IDFC BBPS online website . Anyone can pay using the website cc or bank account doesn’t matter . It fetched my sbi card bill from BBPS and took me to PAYU gateway gave an option to pay the bill using Amazon wallet . Amount was deducted but it’s been 15 days no refund nor credit in sbi card .
IDFC customer service and nodal officer too is clueless about this matter . PayU just gave me transaction id and asking me to contact merchant . Complaint page on IDFC BBPS website is giving error.
Please help and guide me what should I should be doing 🙏. Amount is above 29k
 
Amazon wallet 100rs failed and got refund. Call to customer care or use chat support option and ask them to raise a complaint for charge back and share the ticket number on email. I received email with ticket and after 7-10 days, received refund back in apay wallet.

But still 10k pending for the same day, tried all the ways paid via BOB CC on phonepay no refund yet. Raised chargeback with BOB after 12 days no response. any working method. Anyone got refund from BOB or IDFC?
Chargeback takes up to 45 days and if the chargeback fails then you can apply for chargeback again and this time it will take upto 90 days.
 
just received a call from IDFC nodal saying refund has been initiated through payu gateway and they will process it soon.

checked the status on Payu. it showed Refund Pending and it takes 5-7 working days to process it
 
just received a call from IDFC nodal saying refund has been initiated through payu gateway and they will process it soon.

checked the status on Payu. it showed Refund Pending and it takes 5-7 working days to process it
Just now i receive a call from IDFC first bank.

Bandi pura maafi pe maafi mange ja rahi thi,
😀

aur boli IDFC BBPS website abhi down hai, humari team uspar kam kar rahi hai.
 
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