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All Banks Customer Care Dept Contact Info (Mail and Phone Numbers)

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The first post in this thread is a WikiPost, and can be edited by anyone with the appropriate permissions.
Hello Everyone,
While there exists a thread for All Bank Credit Card Dept >> https://www.technofino.in/community/threads/all-bank-credit-card-department-email-id-phone-no.529/

This thread is to covers the Support options for Regular Banking


HDB-bb6241fe.png
HDFC BANK


Customer Care Phone - 1800 202 6161
recently, they updated this and included two more numbers - 1800 1600 / 1800 2600
For Managed Programs Customers - 1800 266 3310 (it is basically the same for Classic, Preferred; only Imperia and Infiniti have dedicated desks)
For Imperia & Infiniti Customers - 1800 102 3310

Email: Lvl 1 - support@hdfcbank.com OR for managed programs >> classicbanking@hdfcbank.com / preferredbanking@hdfcbank.com / imperiabanking@hdfcbank.com/ infinitibanking@hdfcbank.com
in case of escalation >> escalation@hdfcbank.com

Lvl 2- grievance.redressal@hdfcbank.com
Lvl 3- pno@hdfcbank.com

Desk of MD/CEO- sashi.jagdishan@hdfcbank.com


ZQADGPv5_400x400.png
ICICI BANK

Customer Care Phone - 1800 1080

For Wealth Customers - 1800 103 8181

Email: Lvl 1 - customer.care@icicibank.com
For escalation >> https://nli.icicibank.com/NewRetailWeb/complaint.htm

Lvl 3 - headservicequality@icicibank.com / pno@icicibank.com /
For Respective Programs- headprivilegebanking@icicibank.com / headwealthmanagement@icicibank.com/ headprivatebanking@icicibank.com
Desk of Senior Management - https://nli.icicibank.com/NewRetailWeb/seniorManagementGrievance.htm

png-clipart-kotak-mahindra-bank-logo-thumbnail-bank-logos-thumbnail.png
KOTAK BANK


Customer Care phone - 1800 266 0811
for banking complaints - 1860 266 2666
Privy League Customers - 1800 266 6666
Private Banking - 022 6204 2100

Email - privileged@kotak.com (for Privy League Customers)
feedback.private@kotak.com (for Private Banking Customers)
if anyone has kotak support emails; pls DM me, I will update them over here

images
AXIS BANK


Customer Care phone - 1860 419 5555 / 1860 500 5555 / 1800 103 5577
For Burgundy Customers - 1800 419 0065

Email: For Burgundy Customers - premium.experience@axisbank.com

Lvl 2 - nodal.officer@axisbank.com
Lvl 3 - pno@axisbank.com


Will be updating soon for other Banks. Meanwhile, if anyone has email id's for Kotak and any dedicated email/ phone for any Managed HNI programs for any other banks, pls DM me.
Good job brother..
 
Hello Everyone,
While there exists a thread for All Bank Credit Card Dept >> https://www.technofino.in/community/threads/all-bank-credit-card-department-email-id-phone-no.529/

This thread is to covers the Support options for Regular Banking


HDB-bb6241fe.png
HDFC BANK


Customer Care Phone - 1800 202 6161
recently, they updated this and included two more numbers - 1800 1600 / 1800 2600
For Managed Programs Customers - 1800 266 3310 (it is basically the same for Classic, Preferred; only Imperia and Infiniti have dedicated desks)
For Imperia & Infiniti Customers - 1800 102 3310

Email: Lvl 1 - support@hdfcbank.com OR for managed programs >> classicbanking@hdfcbank.com / preferredbanking@hdfcbank.com / imperiabanking@hdfcbank.com/ infinitibanking@hdfcbank.com
in case of escalation >> escalation@hdfcbank.com

Lvl 2- grievance.redressal@hdfcbank.com
Lvl 3- pno@hdfcbank.com

Desk of MD/CEO- sashi.jagdishan@hdfcbank.com


ZQADGPv5_400x400.png
ICICI BANK

Customer Care Phone - 1800 1080

For Wealth Customers - 1800 103 8181

Email: Lvl 1 - customer.care@icicibank.com
For escalation >> https://nli.icicibank.com/NewRetailWeb/complaint.htm

Lvl 3 - headservicequality@icicibank.com / pno@icicibank.com /
For Respective Programs- headprivilegebanking@icicibank.com / headwealthmanagement@icicibank.com/ headprivatebanking@icicibank.com
Desk of Senior Management - https://nli.icicibank.com/NewRetailWeb/seniorManagementGrievance.htm

png-clipart-kotak-mahindra-bank-logo-thumbnail-bank-logos-thumbnail.png
KOTAK BANK


Customer Care phone - 1800 266 0811
for banking complaints - 1860 266 2666
Privy League Customers - 1800 266 6666
Private Banking - 022 6204 2100

Email - privileged@kotak.com (for Privy League Customers)
feedback.private@kotak.com (for Private Banking Customers)
if anyone has kotak support emails; pls DM me, I will update them over here

images
AXIS BANK


Customer Care phone - 1860 419 5555 / 1860 500 5555 / 1800 103 5577
For Burgundy Customers - 1800 419 0065

Email: For Burgundy Customers - premium.experience@axisbank.com

Lvl 2 - nodal.officer@axisbank.com
Lvl 3 - pno@axisbank.com


Will be updating soon for other Banks. Meanwhile, if anyone has email id's for Kotak and any dedicated email/ phone for any Managed HNI programs for any other banks, pls DM me.
Nice share keep it updated
 
Hello Everyone,
While there exists a thread for All Bank Credit Card Dept >> https://www.technofino.in/community/threads/all-bank-credit-card-department-email-id-phone-no.529/

This thread is to cover the Support options for Regular Banking


HDB-bb6241fe.png
HDFC BANK


Customer Care Phone - 1800 202 6161
recently, they updated this and included two more numbers - 1800 1600 / 1800 2600
For Managed Programs Customers - 1800 266 3310 (it is basically the same for Classic, Preferred; only Imperia and Infiniti have dedicated desks)
For Imperia & Infiniti Customers - 1800 102 3310

Email: Lvl 1 - support@hdfcbank.com OR for managed programs >> classicbanking@hdfcbank.com / preferredbanking@hdfcbank.com / imperiabanking@hdfcbank.com/ infinitibanking@hdfcbank.com
in case of escalation >> escalation@hdfcbank.com

Lvl 2- grievance.redressal@hdfcbank.com
Lvl 3- pno@hdfcbank.com

Desk of MD/CEO- sashi.jagdishan@hdfcbank.com


ZQADGPv5_400x400.png
ICICI BANK

Customer Care Phone - 1800 1080

For Wealth Customers - 1800 103 8181

Email: Lvl 1 - customer.care@icicibank.com
For escalation >> https://nli.icicibank.com/NewRetailWeb/complaint.htm

Lvl 3 - headservicequality@icicibank.com / pno@icicibank.com /
For Respective Programs- headprivilegebanking@icicibank.com / headwealthmanagement@icicibank.com/ headprivatebanking@icicibank.com
Desk of Senior Management - https://nli.icicibank.com/NewRetailWeb/seniorManagementGrievance.htm

png-clipart-kotak-mahindra-bank-logo-thumbnail-bank-logos-thumbnail.png
KOTAK BANK


Customer Care phone - 1800 266 0811
for banking complaints - 1860 266 2666
Privy League Customers - 1800 266 6666
Private Banking - 022 6204 2100

Email - privileged@kotak.com (for Privy League Customers)
feedback.private@kotak.com (for Private Banking Customers)
if anyone has kotak support emails; pls DM me, I will update them over here

images
AXIS BANK


Customer Care phone - 1860 419 5555 / 1860 500 5555 / 1800 103 5577
For Burgundy Customers - 1800 419 0065

Email: For Burgundy Customers - premium.experience@axisbank.com

Lvl 2 - nodal.officer@axisbank.com
Lvl 3 - pno@axisbank.com


View attachment 49874

Customer Care phone - 1800 10 888

Email : banker@idfcfirstbank.com ( to be verified yet )

Lvl 2 - rno@idfcfirstbank.com ( rno stands for Regional Nodal Offier)

Lvl 3- pno@idfcfirstbank.com > the pno desk also has a hpone number - 1800 209 9771


DBS-bank-logo.png


Customer Care phone - 1860 210 3456 / 1860 267 1234
for erstwhile LVB Bank - 1860 267 4567
For Treasures Customers ( if you are digibank customer, you can still call; they will route your call to Digibank Executive) - 1800 209 4555

Email: customercareindia@dbs.com

Lvl 1 - Regional Nodal Officers >> https://www.dbs.com/in/iwov-resources/pdf/ibanking/RNOs-List-DBIL.pdf
Lvl 2- dbsnodalofficer@dbs.com ( Principal Nodal Officer) +91 22 6614 7578

Lvl 3- seniormgmt-cbg@dbs.com
Lvl 4- cbgheaddbsindia@dbs.com
Lvl 5 - ceodbsindia@dbs.com +91 22 6638 8847


HSBC BANK

Customer Care Phone - 1800 267 3456 / 1800 121 2208
For Premier Banking Customers- 1800 266 3456 / 1800 120 4722

Email : Lvl 1 - Either through above Phone Banking numbers or Online Form > https://www.hsbc.co.in/en-in/forms/complaint/

Lvl 2- Same Online Form >> https://www.hsbc.co.in/en-in/forms/complaint/

Lvl 3 ( for different depts) is as follows :

Pno - pnohsbcbank@hsbc.co.in 022 6122 3798

Head of Customer Advocacy - headcustomerrelations.retailbanking@hsbc.co.in

Head of Wealth and Personal Banking - headretailbanking@hsbc.co.in

Ceo's office - ceosoffice@hsbc.co.in


Will be updating soon for other Banks. Meanwhile, if anyone has email id's for Kotak and any dedicated email/ phone for any Managed HNI programs for any other banks, pls DM me.
Incredible work bro I wish you all the hoes
btw can you please add IndusInd
 
1280px-RBL_Bank_SVG_Logo.svg.png


Customer Care Phone - +91 22 6115 6300

Email :- customercare@rblbank.com
For Insignia Customers - insignia@rblbank.com > 1800 120 616161
Lvl 2 - regionalnodalofficer@rblbank.com
Lvl 3 - principalnodalofficer@rblbank.com
Desk of CEO- ceo@rblbank.com

DuRyGf9mRpLsP5p3YVRkwz5fGWJxfZsR27RZN7Vr7hhYX4kqVqt1uTjNpUuFBk-WdFwymjvI=s900-c-k-c0x00ffffff-no-rj

Customer Care Phone - 1800 2222 44 / 1800 208 2244
Email : customercare@unionbankofindia.com
Lvl 2- The Regional Nodal Officer list can be found here >> https://www.unionbankofindia.co.in/english/grievances-redressal.aspx
Lvl 3- Escalation to the Principal Nodal Officer - cgo@unionbankofindia.com



Seems like Thread have a word count limit of 30,000. Posting the above two here, for the time being.
@TechnoFino please pin this up
 
Honestly speaking Public banks escalation matrix is broken and no one replies. My friend faced it with SBI and I faced it with BoB. Only when RBI BO gets involved they honor to call with up with full urgency.
 
Hello Everyone,
While there exists a thread for All Bank Credit Card Dept >> https://www.technofino.in/community/threads/all-bank-credit-card-department-email-id-phone-no.529/

This thread is to cover the Support options for Regular Banking


HDB-bb6241fe.png
HDFC BANK


Customer Care Phone - 1800 202 6161
recently, they updated this and included two more numbers - 1800 1600 / 1800 2600
RM Connect - 70433 70433
For Managed Programs Customers - 1800 266 3310 (it is basically the same for Classic, Preferred; only Imperia and Infiniti have dedicated desks)
For Imperia & Infiniti Customers - 1800 102 3310

Email: Lvl 1 - support@hdfcbank.com OR for managed programs >> classicbanking@hdfcbank.com / preferredbanking@hdfcbank.com / imperiabanking@hdfcbank.com/ infinitibanking@hdfcbank.com
in case of escalation >> escalation@hdfcbank.com

Lvl 2- grievance.redressal@hdfcbank.com
Lvl 3- pno@hdfcbank.com

Desk of MD/CEO- sashi.jagdishan@hdfcbank.com


ZQADGPv5_400x400.png
ICICI BANK

Customer Care Phone - 1800 1080

For Wealth Customers - 1800 103 8181

Email: Lvl 1 - customer.care@icicibank.com
For escalation >> https://nli.icicibank.com/NewRetailWeb/complaint.htm

Lvl 3 - headservicequality@icicibank.com / pno@icicibank.com /
For Respective Programs- headprivilegebanking@icicibank.com / headwealthmanagement@icicibank.com/ headprivatebanking@icicibank.com
Desk of Senior Management - https://nli.icicibank.com/NewRetailWeb/seniorManagementGrievance.htm

png-clipart-kotak-mahindra-bank-logo-thumbnail-bank-logos-thumbnail.png
KOTAK BANK


Customer Care phone - 1800 266 0811
for banking complaints - 1860 266 2666
Privy League Customers - 1800 266 6666
Private Banking - 022 6204 2100

Email - privileged@kotak.com (for Privy League Customers)
feedback.private@kotak.com (for Private Banking Customers)

Lvl 2 - Nodal Officer - p.balgi@kotakbank.com
Lvl 3 - PNO - k.vora@kotakbank.com

images
AXIS BANK


Customer Care phone - 1860 419 5555 / 1860 500 5555 / 1800 103 5577
For Burgundy Customers - 1800 419 0065

Email: For Burgundy Customers - premium.experience@axisbank.com

Lvl 2 - nodal.officer@axisbank.com
Lvl 3 - pno@axisbank.com


View attachment 49874

Customer Care phone - 1800 10 888

Email : banker@idfcfirstbank.com ( to be verified yet )

Lvl 2 - rno@idfcfirstbank.com ( rno stands for Regional Nodal Offier)

Lvl 3- pno@idfcfirstbank.com > their pno desk also has a phone number - 1800 209 9771

Desk of Senior Management :- prioritydesk@idfcfirstbank.com
Chief Customer Experience Officer - CCEO@idfcfirstbank.com ( YES, there are 2 'C' ) Reatil Banking head > head.retailbanking@idfcfirstbank.com
Ceo - CEO@idfcfirstbank.com


IndusIndBankJPEGlogo.jpg

Customer Care phone - 1860 267 7777 / 022 6857 7777 / 022 4406 6666 / 022 4220 7777
Email :
Lvl 1 - https://www.indusind.com/in/en/microsites/forms/grievance-redressal.html OR>> reachus@indusind.com
For Exclusive Customers >> exclusive@indusind.com
For Pioneer Customers - pioneer@indusind.com
For Solitaire Customers - indussolitaire@indusind.com

Lvl 2- https://www.indusind.com/in/en/microsites/forms/grievance-redressal.html OR
customercare@indusind.com
List of Regional Nodal officers - https://www.indusind.com/content/da...anceRedressal/RNO-Regional-Nodal-Officers.pdf

Lvl 3- Escalation to the PNO >> https://www.indusind.com/in/en/microsites/forms/grievance-redressal.html

Yes_Bank_Logo-01.png


Customer Care phone - 1800 1200
For Yes Private - 1800 121 4444 / 1800 103 0210

Email : yestouch@yesbank.in
For Yes First Customers- yesfirst@yesbank.in
For Premia Customers - yespremia@yesbank.in
For Grandeur Customers - yesgrandeur@yesbank.in

Lvl 2- head.grievanceredressal@yesbank.in
Lvl 3 and Senior Management- principal.nodalofficer@yesbank.in /
retailhead@yesbank.in
presidential.complaints@yesbank.in
Desk of MD & Ceo - mdceo@yesbank.in



DBS-bank-logo.png

Customer Care phone - 1860 210 3456 / 1860 267 1234
for erstwhile LVB Bank - 1860 267 4567
For Treasures Customers ( if you are digibank customer, you can still call; they will route your call to Digibank Executive) - 1800 209 4555

Email: customercareindia@dbs.com

Lvl 1 - Regional Nodal Officers >> https://www.dbs.com/in/iwov-resources/pdf/ibanking/RNOs-List-DBIL.pdf
Lvl 2- dbsnodalofficer@dbs.com ( Principal Nodal Officer) +91 22 6614 7578

Lvl 3- seniormgmt-cbg@dbs.com
Lvl 4- cbgheaddbsindia@dbs.com
Lvl 5 - ceodbsindia@dbs.com +91 22 6638 8847


1200x630wa.png


Customer Care phone - They have different phone numbers based on the city. Details here > https://www.sc.com/in/contact-us/

Email: customer.care@sc.com
For Premium Banking - same as above
For Priority Banking - priority.banking@sc.com
For Private Banking - +91 22 6735 5540

Lvl 2 - head.service@sc.com
Also, nodal.officer@sc.com
Lvl 3- principal.nodalofficer@sc.com ( 080 42896718 / 080 28089025 )
Head Wealth Management India - 080-42896714 / 080-28089019
Head Private Banking - 080-42896715/ 080-28089020
Ms Zarin Daruwala - Cluster CEO India and South Asia - 022-39400123 / 022-66029549


HSBC BANK


Customer Care Phone - 1800 267 3456 / 1800 121 2208
For Premier Banking Customers- 1800 266 3456 / 1800 120 4722

Email : Lvl 1 - Either through above Phone Banking numbers or Online Form > https://www.hsbc.co.in/en-in/forms/complaint/
Lvl 2- Same Online Form >> https://www.hsbc.co.in/en-in/forms/complaint/
Lvl 3 ( for different depts) is as follows :

Pno - pnohsbcbank@hsbc.co.in 022 6122 3798

Head of Customer Advocacy - headcustomerrelations.retailbanking@hsbc.co.in

Head of Wealth and Personal Banking - headretailbanking@hsbc.co.in

Ceo's office - ceosoffice@hsbc.co.in


If anyone has any dedicated email/ phone for any Managed HNI programs for any bank, pls DM or reply in this thread.
@ashwink @vaibhav111 Make it wiki post
 
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