Amex Sending Platinum Charge Upgrade offer for JAN 2025 - 150000 MR Points

[bing1309]

He guys I got an upgrade offer for a Platinum charge card, I am requesting your help or suggestions what to do in the 2025 case as per the new pdf.

I need your help in deciding what to do.

 

[Zacobite]

Completely unethical and unacceptable to say the least. What are you planning to do with it now.. taking the matter to the ombudsman or getting rid of the card altogether?

Today an amex executive called regarding the upgrade offer and left a voicemail as I was unavailable. She also sent me an email with details of the upgrade and links to both joining benefits. I have not yet applied for the upgrade though.

same here.. i declined..

 

[BVCBVC is verified member.]

Can we downgrade amex platinum charge to Gold charge before renewal?

As @Bionick mentioned you can’t do that. Recently I have tried it. But you can close Plat Charge and apply for Gold charge card immediately. I have done the same and approved it.

 

[abhinandanchiney]

Completely unethical and unacceptable to say the least. What are you planning to do with it now.. taking the matter to the ombudsman or getting rid of the card altogether?

Today an amex executive called regarding the upgrade offer and left a voicemail as I was unavailable. She also sent me an email with details of the upgrade and links to both joining benefits. I have not yet applied for the upgrade though.

Left a very sour taste in my mouth about the whole thing. Seems like I was set up to get rid of pending vouchers.

I even cancelled the application over email as I was in doubt over what they were up to. They approved the card 10 mins after I sent the email. It stinks of a set up.

I don’t want to pursue this any more. Will use my other Amex to justify the annual cost already paid. This has kind of shown me what kind of an organisation they are - the senior who spoke was extremely rude. Made me feel as if he was doing me a favour by just talking to me. Said things like “for your case I had to invest all my manager’s time to see what can be done”. It was their mistake after all.

 

[Hisoka]

If I close my current Amex Plat Charge, is it possible for me to get targeted with a welcome offer again the next time?

Have MRCC, Plat Travel and Gold Charge as well.

Asking so that I can receive the welcome offer again in the future maybe?

Yes there are chances, I didn’t activate my platinum charge card when I received it. I still keep getting upgrade offers from my Platinum Travel card, including this one.

 

[drsel]

Yes there are chances, I didn’t activate my platinum charge card when I received it. I still keep getting upgrade offers from my Platinum Travel card, including this one.

150000 points are given only for upgrade offers.
New applicants will not get it

 

[yaswanth458]

Amex delivered two platinum charge cards today
one has my name
Yaswanth

other has my name with AC at ending
Yaswanth AC

anyone knows what does second card represents?

 

[bing1309]

Close the card and call ask the upgrade guy can it be done? If he says yes close immediately and apply on upgrade bases

 

[Bionick]

I don’t want to pursue this any more. Will use my other Amex to justify the annual cost already paid. This has kind of shown me what kind of an organisation they are - the senior who spoke was extremely rude. Made me feel as if he was doing me a favour by just talking to me. Said things like “for your case I had to invest all my manager’s time to see what can be done”. It was their mistake after all.

This is very serious indeed. I didn't imagine Amex guys would stoop to such low levels to justify their scam.
Back in 2018 a Citi employee tried to be smart and make fun of me while still on line. Luckily I had call recording on and mailed the same to 2-3 levels.
After few apology calls, a manager visited to my office with the same executive requesting to let go of the issue so that she could save her job. I asked for a handwritten apology letter, forgave her and continued to bank with Citi but made sure they could never take me for granted.
BTW, today I got my HDFC virtual RM's mobile no. blacklisted for DND violation. Can't stop laughing 🤣🤣

 

[Bionick]

Amex delivered two platinum charge cards today
one has my name
Yaswanth

other has my name with AC at ending
Yaswanth AC

anyone knows what does second card represents?

Account card is just another card for a specific use case or to sort out spendings (personal and business). Anyone can request for one from the amex online portal and no extra account is reported in CIBIL. If you wish to close, you can. If you wish to keep, no issues.

 

[BVCBVC is verified member.]

Amex delivered two platinum charge cards today
one has my name
Yaswanth

other has my name with AC at ending
Yaswanth AC

anyone knows what does second card represents?

You must’ve filled some additional card required for business spends. You can keep it and use it or close by calling Amex CC.

 

[abhinandanchiney]

This is very serious indeed. I didn't imagine Amex guys would stoop to such low levels to justify their scam.
Back in 2018 a Citi employee tried to be smart and make fun of me while still on line. Luckily I had call recording on and mailed the same to 2-3 levels.
After few apology calls, a manager visited to my office with the same executive requesting to let go of the issue so that she could save her job. I asked for a handwritten apology letter, forgave her and continued to bank with Citi but made sure they could never take me for granted.
BTW, today I got my HDFC virtual RM's mobile no. blacklisted for DND violation. Can't stop laughing 🤣🤣

The funny part is they were so keen on sending me the card before I could cancel the application (which I eventually did and they said sorry can’t do that) is they didn’t even register a hit on Cibil and I already have the Gold charge.

 

[yaswanth458]

Account card is just another card for a specific use case or to sort out spendings (personal and business). Anyone can request for one from the amex online portal and no extra account is reported in CIBIL. If you wish to close, you can. If you wish to keep, no issues.

You must’ve filled some additional card required for business spends. You can keep it and use it or close by calling Amex CC.

Thankyou for clarification.

 

[vishalgupta2]

I was reading the terms and can't figure is Centurion lounge access includes a guest? Essentially the question is:

If I upgrade my Plat travel to plat charge and get supplementary plat card for my wife, can 3 of us access Centurion lounge at Del Airports (Me + guest and my wife using her supplementary card)

Another question I have is, are the Del/Bom Centurion lounges better and less crowded than other airport lounges in the same terminal?

 

[BVCBVC is verified member.]

I was reading the terms and can't figure is Centurion lounge access includes a guest? Essentially the question is:

If I upgrade my Plat travel to plat charge and get supplementary plat card for my wife, can 3 of us access Centurion lounge at Del Airports (Me + guest and my wife using her supplementary card)

Another question I have is, are the Del/Bom Centurion lounges better and less crowded than other airport lounges in the same terminal?

I remember someone mentioning Primary card can take guest whereas supplementary card holder cannot take guest. So 3 can be possible in your case.

 

[Bionick]

If I upgrade my Plat travel to plat charge and get supplementary plat card for my wife, can 3 of us access Centurion lounge at Del Airports (Me + guest and my wife using her supplementary card)

Yes.

Another question I have is, are the Del/Bom Centurion lounges better and less crowded than other airport lounges in the same terminal?

Not really.

 

[abhinandanchiney]

Centurion lounges in India don’t allow guest. They do for most places outside India.
Check the AMEX Experience App for lounge specific access.

 

[BVCBVC is verified member.]

Centurion lounges in India don’t allow guest. They do for most places outside India.
Check the AMEX Experience App for lounge specific access.

They do allow as per Amex Experience App for Primary Card Holder.

I remember someone mentioning Primary card can take guest whereas supplementary card holder cannot take guest. So 3 can be possible in your case.

 

[vishalgupta2]

Yes.

Not really.

Thanks a lot

 

[shubhank008]

Another question I have is, are the Del/Bom Centurion lounges better and less crowded than other airport lounges in the same terminal?

I don't want to offend anyone on nationalism when I say this, but the lounges in India are not worth being called "Airport Lounge".
I have not used Centurion yet so cannot comment (but I saw the "not really" of another member here), but been to a few International Lounges outside India, most recently Sakura Lounge in Tokyo and another one in Hanoi (access through Axis Atlas).
And god damn, those are what Lounges should be about.

The Encalm and even Air India lounge on IGI, are more like small cafe with free food (can't even call them buffet) and people idling around as in Starbucks, without coffee ofcourse.

I stopped using/wasting time in lounges here, but I certainly always do await visiting one when travelling outside.
I just love my Axis Atlas for that, if nothing else. No kind of fee even for any guest (my wife), mentioning fee as I think Priority Pass charges some usage fee.

 

[Zacobite]

gu

I was reading the terms and can't figure is Centurion lounge access includes a guest? Essentially the question is:

If I upgrade my Plat travel to plat charge and get supplementary plat card for my wife, can 3 of us access Centurion lounge at Del Airports (Me + guest and my wife using her supplementary card)

Another question I have is, are the Del/Bom Centurion lounges better and less crowded than other airport lounges in the same terminal?

1 guest allowed in India centurion