Amex Sending Platinum Charge Upgrade offer for JAN 2025 - 150000 MR Points

[bing1309]

He guys I got an upgrade offer for a Platinum charge card, I am requesting your help or suggestions what to do in the 2025 case as per the new pdf.

I need your help in deciding what to do.

 

[Rdspam]

You can request to join.

Sorry for bothering but I am not familiar with the process

 

[navam]

Anyone been to the amex lounge recently, how's the crowd there?

 

[Bionick]

The link in the email didn’t work for me (link broken error). Called customer care - got custom new link over a separate email (subject: based on our communication today) with assurances that this new link will work as an upgrade with the said offer of 150k MR points or hotel vouchers and that I will have to call customer care once card is approved for choosing option.
Today card is approved. Called CC and they told me the card that is approved is new card not an upgrade so I am not eligible.

Any update on this?

 

[abhinandanchiney]

Any update on this?

They refused to honour the points. Said it’s a standard application but “we acknowledge it’s our mistake and our CC gave you the wrong link and it wrongly said “Amex plat charge upgrade link” but we will not do anything as the vouchers more than compensate for the fees”. I said this amounts to misspelling and cheating. They said “May be! You can go to ombudsman and see what they have to say. We can’t help you”

A highly fake accented “senior supervisor” eventually hung up saying above. It was an extremely unpleasant 45 mins conversation.

 

[Bionick]

They refused to honour the points. Said it’s a standard application but “we acknowledge it’s our mistake but we will not do anything as the vouchers more than compensate for the fees”. I said this amounts to misspelling and cheating. They said “May be! You can go to ombudsman and see what they have to say. We can’t help you”

A highly fake accented “senior supervisor” eventually hung up saying above. It was an extremely unpleasant 45 mins conversation.

Completely unethical and unacceptable to say the least. What are you planning to do with it now.. taking the matter to the ombudsman or getting rid of the card altogether?

Today an amex executive called regarding the upgrade offer and left a voicemail as I was unavailable. She also sent me an email with details of the upgrade and links to both joining benefits. I have not yet applied for the upgrade though.

 

[BVCBVC is verified member.]

Sorry for bothering but I am not familiar with the process

About Amex platinum charge group

As a lifestyle card , it's better to have a seperate group for this card. Let's make it active as well.

www.technofino.in

Visit this URL

 

[BVCBVC is verified member.]

Anyone been to the amex lounge recently, how's the crowd there?

Thread 'Amex Centurion Lounge Delhi - Terminal 3 Domestic- 2024 Review'

Aug 17, 2024

Hello TF Folks,

Recently travelled to Delhi and want to share the experience of Amex Centurion Lounge Delhi - Terminal 3 Domestic Departure. This is located after the shopping area after clearing the security check and exactly opposite to Encalm Spa and between the departure gates.

At first this Lounge is maintained by Encalm only (which is controlling complete hospitality services at Delhi and Hyderabad as a tie up with GMR Airports).



**Note: This above image is not clicked by me and got it from Google because the lounge entry was crowded and some work is...

• BVC
• 2024 amex delhi lounge
• Replies: 3
• Forum: Airport Lounge Reviews, Experiences & Discussions

• 
• 

You can check this out.

 

[eve]

Can we downgrade amex platinum charge to Gold charge before renewal?

 

[Bionick]

Can we downgrade amex platinum charge to Gold charge before renewal?

Nup.. They don't do that. Only platinum reserve (not possible if you already have 2 credit cards).

 

[Zacobite]

Completely unethical and unacceptable to say the least. What are you planning to do with it now.. taking the matter to the ombudsman or getting rid of the card altogether?

Today an amex executive called regarding the upgrade offer and left a voicemail as I was unavailable. She also sent me an email with details of the upgrade and links to both joining benefits. I have not yet applied for the upgrade though.

same here.. i declined..

 

[BVCBVC is verified member.]

Can we downgrade amex platinum charge to Gold charge before renewal?

As @Bionick mentioned you can’t do that. Recently I have tried it. But you can close Plat Charge and apply for Gold charge card immediately. I have done the same and approved it.

 

[abhinandanchiney]

Completely unethical and unacceptable to say the least. What are you planning to do with it now.. taking the matter to the ombudsman or getting rid of the card altogether?

Today an amex executive called regarding the upgrade offer and left a voicemail as I was unavailable. She also sent me an email with details of the upgrade and links to both joining benefits. I have not yet applied for the upgrade though.

Left a very sour taste in my mouth about the whole thing. Seems like I was set up to get rid of pending vouchers.

I even cancelled the application over email as I was in doubt over what they were up to. They approved the card 10 mins after I sent the email. It stinks of a set up.

I don’t want to pursue this any more. Will use my other Amex to justify the annual cost already paid. This has kind of shown me what kind of an organisation they are - the senior who spoke was extremely rude. Made me feel as if he was doing me a favour by just talking to me. Said things like “for your case I had to invest all my manager’s time to see what can be done”. It was their mistake after all.

 

[Hisoka]

If I close my current Amex Plat Charge, is it possible for me to get targeted with a welcome offer again the next time?

Have MRCC, Plat Travel and Gold Charge as well.

Asking so that I can receive the welcome offer again in the future maybe?

Yes there are chances, I didn’t activate my platinum charge card when I received it. I still keep getting upgrade offers from my Platinum Travel card, including this one.

 

[drsel]

Yes there are chances, I didn’t activate my platinum charge card when I received it. I still keep getting upgrade offers from my Platinum Travel card, including this one.

150000 points are given only for upgrade offers.
New applicants will not get it

 

[yaswanth458]

Amex delivered two platinum charge cards today
one has my name
Yaswanth

other has my name with AC at ending
Yaswanth AC

anyone knows what does second card represents?

 

[bing1309]

Close the card and call ask the upgrade guy can it be done? If he says yes close immediately and apply on upgrade bases

 

[Bionick]

I don’t want to pursue this any more. Will use my other Amex to justify the annual cost already paid. This has kind of shown me what kind of an organisation they are - the senior who spoke was extremely rude. Made me feel as if he was doing me a favour by just talking to me. Said things like “for your case I had to invest all my manager’s time to see what can be done”. It was their mistake after all.

This is very serious indeed. I didn't imagine Amex guys would stoop to such low levels to justify their scam.
Back in 2018 a Citi employee tried to be smart and make fun of me while still on line. Luckily I had call recording on and mailed the same to 2-3 levels.
After few apology calls, a manager visited to my office with the same executive requesting to let go of the issue so that she could save her job. I asked for a handwritten apology letter, forgave her and continued to bank with Citi but made sure they could never take me for granted.
BTW, today I got my HDFC virtual RM's mobile no. blacklisted for DND violation. Can't stop laughing 🤣🤣

 

[Bionick]

Amex delivered two platinum charge cards today
one has my name
Yaswanth

other has my name with AC at ending
Yaswanth AC

anyone knows what does second card represents?

Account card is just another card for a specific use case or to sort out spendings (personal and business). Anyone can request for one from the amex online portal and no extra account is reported in CIBIL. If you wish to close, you can. If you wish to keep, no issues.

 

[BVCBVC is verified member.]

Amex delivered two platinum charge cards today
one has my name
Yaswanth

other has my name with AC at ending
Yaswanth AC

anyone knows what does second card represents?

You must’ve filled some additional card required for business spends. You can keep it and use it or close by calling Amex CC.

 

[abhinandanchiney]

This is very serious indeed. I didn't imagine Amex guys would stoop to such low levels to justify their scam.
Back in 2018 a Citi employee tried to be smart and make fun of me while still on line. Luckily I had call recording on and mailed the same to 2-3 levels.
After few apology calls, a manager visited to my office with the same executive requesting to let go of the issue so that she could save her job. I asked for a handwritten apology letter, forgave her and continued to bank with Citi but made sure they could never take me for granted.
BTW, today I got my HDFC virtual RM's mobile no. blacklisted for DND violation. Can't stop laughing 🤣🤣

The funny part is they were so keen on sending me the card before I could cancel the application (which I eventually did and they said sorry can’t do that) is they didn’t even register a hit on Cibil and I already have the Gold charge.