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Au bank VKYC weird experience

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asahi

asahi

TF Premier
Normally vkyc I got accustomed was: ask dob mail etc for verification & then show pan & aadhar then sign that’s it.
Au bank:
1.no matter what I’m not allowed to show Aadhar,
2.multiple times she keeps on repeating same questions even though i answered at the very 1st time, still she keep on asking same questions & i’ve to answer the same again & again
3.i’ve to explain clearly for What purpose I’m opening this account, i’ve to explain crystal clearly
4. She asked do i have any other bank accounts then i’ve to explain about them
5. She asked, me to show my house around for some reason
6. Biggest shocker: she questioned why I’m using iCloud mail instead of gmail. So i’ve to explain why I’m using iCloud mail to her instead of gmail, what the hell man.
7. She asked me where I’m working my salary my designation & also nature of work & my company field of work(it’s just savings account man)
8. Idk why but for some reason she keep on repeating don’t use this account for other reasons

9. She enquired whether i read terms & conditions of bank, how i got to know about Au bank
10. At last she shared a mail & asked me to give feedback about our interaction. I’ll definitely give once my account is opened


Believe it or not at no point its seemed like a account opening call, it seemed like i was being questioned for my life choices it’s seems more like a grilling
 
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S S V said:
If my guess is right, for your 3 verifications the feedback of the agent would be something on these lines:
1) security didn't allow me I to the premises
2) customer not there but talked to colleagues
3) talked to customer very briefly because he was in a meeting and asked me to come later..
and God knows what else they can make up.

Remember for each visit he gets his money..

Can you imagine this actually might happen..
Click to expand...
On the contrary, I have not received any feedback from bank yet on the visits but this is how it actually happened.

I was physically available during all these 3 visits, these guys took my photograph as well and visiting card.

Today again I got a call from 4 guy asking for office verification. I told him it's already done thrice. Thereafter, immediately I wrote to PNO and asked him wtf is going on. I wrote him detailed mail with date and time of visits along with their mobile numbers.

There were 3 successful physical office verifications done in my case so far.

Let's see how it unfolds in coming days.
 
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hedgehog2122 said:
On the contrary, I have not received any feedback from bank yet on the visits but this is how it actually happened.

I was physically available during all these 3 visits, these guys took my photograph as well and visiting card.

Today again I got a call from 4 guy asking for office verification. I told him it's already done thrice. Thereafter, immediately I wrote to PNO and asked him wtf is going on. I wrote him detailed mail with date and time of visits along with their mobile numbers.

There were 3 successful physical office verifications done in my case so far.

Let's see how it unfolds in coming days.
Click to expand...
You still didn’t understand my point…
From your POV, it was three successful physical verifications were done..
Did you ever get any official notification from the Bank that your office verification was done successfully??
 
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hedgehog2122 said:
On the contrary, I have not received any feedback from bank yet on the visits but this is how it actually happened.

I was physically available during all these 3 visits, these guys took my photograph as well and visiting card.

Today again I got a call from 4 guy asking for office verification. I told him it's already done thrice. Thereafter, immediately I wrote to PNO and asked him wtf is going on. I wrote him detailed mail with date and time of visits along with their mobile numbers.

There were 3 successful physical office verifications done in my case so far.

Let's see how it unfolds in coming days.
Click to expand...
Your employer ?
 
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S S V said:
So what does it mean??
The agent’s didn’t update the office verification as successful …
Then the next question would be..
What they could have updated with as the status??
Click to expand...
I am also looking for answers to exactly these questions. Au card application looks like a spam trap, already got some 15-20 calls in last 3 days. I used swipe up portal myself and got recommended for xcite ultra with 8 Lakhs limit

Silly questions like what do you do, how do you do, when do you do, nonsense etc.
 
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