Axis bank has not dispatched credit card from 2 weeks after card printing

[Deleted member 3481]

Hello Everyone!

Please comment here if anybody else is facing this issue with Axis Bank. My credit card has been approved in Feb last week and till now the credit card has not been shipped to my address. I am not able to activate credit card because of this issue. Axis Bank is telling me to wait 10-15 working days and they are not at all mentioning that why credit card dispatch is taking so long. Several others are facing this issue and a lot of complaints regarding card dispatch can be seen on Twitter. What to do in this case?

 

[shoebmalik09]

How did you get add-on card?

RM applied the primary card card and add on card together.

 

[BVCBVC is verified member.]

RM applied the primary card card and add on card together.

Okay. Actually there are issues in getting Add on credit card in Axis Bank. Lucky you got it.

 

[xiddy]

Just received an SMS from Axis telling me that the dispatch of my Magnus is delayed due to some technical glitch.

 

[jiffyspace]

Just received an SMS from Axis telling me that the dispatch of my Magnus is delayed due to some technical glitch.

Yup. I received the same for Reserve. They haven't dispatched it after it was approved on Tuesday this week.

 

[shoebmalik09]

Okay. Actually there are issues in getting Add on credit card in Axis Bank. Lucky you got it.

RM promised me second add on card also.

 

[sam4]

Just received an SMS from Axis telling me that the dispatch of my Magnus is delayed due to some technical glitch.

Any update on dispatch? Have you contacted customer care?

 

[xiddy]

Any update on dispatch? Have you contacted customer care?

No, havent heard anything since. The card is printed, but it hasn't been dispatched.

 

[sam4]

No, havent heard anything since. The card is printed, but it hasn't been dispatched.

Call cc and ask them to expedite the delivery. It may helps.

 

[apurv.chatterjee]

Any update on dispatch? Have you contacted customer care?

I just had a chat with them few mins back, they said to wait for 10 days from card issuance date. JFI, Magnus Card applied on 15/03, got approval on 18/03, card visible on App from 20/03, received message about delay due to technical glitch on 24/03

 

[xiddy]

Call cc and ask them to expedite the delivery. It may helps.

Just called them and they just said the same thing Axis's tracker online is saying. Though I got directly connected to a burgundy support agent, which is nice, I hate going through the IVRS options.

 

[Slayer]

Just called them and they just said the same thing Axis's tracker online is saying. Though I got directly connected to a burgundy support agent, which is nice, I hate going through the IVRS options.

Burgundy is very nice

 

[xiddy]

Burgundy is very nice

Yeah. I am thinking of opening a new burgundy account with Axis. But I keep getting conflicting information from them about the requirements.

 

[Slayer]

Yeah. I am thinking of opening a new burgundy account with Axis. But I keep getting conflicting information from them about the requirements.

5L to be kept across all linked accounts

 

[xiddy]

5L to be kept across all linked accounts

The first branch I visited told me that we need to maintain quarterly 10L, second told me that I need to maintain just 5L, the third told me that no balance needs to be maintained for the first year, and from the second year onwards the quarterly requirement is 5L. Their website says that AQB is 10L. This is so confusing 😂

 

[sam4]

I think they dont want to give march milestone benefits to new members, so not dispatching cards in march?
Fy ending so many people can achive monthly milestone.(insurance, investment, tax payment, etc.)

 

[xxScriptzxx]

I got a msg saying card could not be approved but i received the card long back

 

[sam4]

I got a msg saying card could not be approved but i received the card long back

Cc tracker may provide you information regarding all application.

 

[apurv.chatterjee]

I just had a chat with them few mins back, they said to wait for 10 days from card issuance date. JFI, Magnus Card applied on 15/03, got approval on 18/03, card visible on App from 20/03, received message about delay due to technical glitch on 24/03

received email & SMS from Axis this morning that Magnus has shipped on 27/03.
CC tracker does not show as dispatched though. Will update once I receive.

 

[xiddy]

Got the card today. Axis also increased the limit of my other two cards to match the limit on Magnus 😀

 

[sam4]

Got the card today. Axis also increased the limit of my other two cards to match the limit on Magnus 😀

Fyf or chargable?