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Axis Bank Introduces Mobile OTP – A Game Changer for Secure Banking!

🚀 Axis Bank is rolling out a new security feature – Mobile OTP! 🚀

If you use Axis Internet Banking, you know how important OTPs are for login and transactions. Until now, these OTPs were sent via SMS, but Axis Bank is now introducing Mobile OTP via the Axis Mobile App for a more secure and seamless experience.

What is Axis Mobile OTP?

Axis Mobile OTP allows users to generate OTPs directly from the Axis Mobile Banking App, eliminating the need to wait for SMS-based OTPs. This is useful when you have network issues or delays in receiving OTP messages.

1738897419834.webp

How to Use Axis Mobile OTP?

1️⃣ Download the latest version of the Axis Mobile App.
2️⃣ Complete registration within the app to enable Mobile OTP.
3️⃣ When logging in to Internet Banking, select the Mobile OTP option instead of waiting for an SMS.
4️⃣ Generate OTP in the app and enter it for secure authentication.

1738897406790.webp

Benefits of Axis Mobile OTP

Faster OTP Generation – No waiting for SMS delays.
More Secure – Reduces risk of OTP interception via SIM swap fraud.
Seamless Transactions – Works even when mobile networks are weak.
Robust Authentication – Directly linked to your Axis Bank account.

Coming Soon!

As per the Axis Bank website, this feature is coming soon, so keep an eye out for updates. You may need to update your Axis Mobile app once the rollout begins.

What do you think?

🔹 Will this feature improve security and convenience for Axis customers?
🔹 Have you received the update in your Axis Mobile App yet?
🔹 Should more banks implement this feature?

Drop your thoughts below! 👇🔥

View attachment 83025
 
Last edited by a moderator:
Anyone Able To Change From In-App OTP To SMS OTP

Some of My Accounts Required SMS OTP And Some In-App OTP
Same question.

Having to open the app, then mobile OTP, then enter a mobile PIN, then press a button again to find the login OTP .. what nonsense.

Ideally I just want username password, but I can live with OTP via SMS. Does anyone know how to switch?

The login page says "Go to settings and go to 2FA" but I don't even see a 2FA option
 
Is there any way to disable this trash from AXIS MOBILE app and switch to SMS OTP? There is some error with my netbanking. After entering mobile OTP, it just stays on the mobile OTP page and never logs in. I am essentially locked out permanently out of netbanking. Only Axsh!t mobile works for now. Tried from 3 dozen browsers
 
I have not seen a stupider solution than this.

There is no fallback to SMS / Email OTP, if app isn't working / phone is off / phone is stolen.

If my phone and wallet was stolen, and I wanted to block my cards, there's absolutely no way to login to Netbanking, if I needed money urgently abroad and my phone is off / stolen, this stupid solution will lock me out of literally everything!

Tried explaining this to customer support but they are so dumb, they're just not willing to understand the issue at all!

I understand if they want people to use the app mostly, but there should be a button to fallback to Email or SMS OTP if the customer needs it. A complete penny wise pound foolish decision, charge the customer for OTPs if you have to but what is this stupid nonsense with no fallback!

Dumb Axis Product Managers!!!!
 
Axis, Yes Bank and SBI are terrible banks that lock us out of netbanking if phone is not accessible. Axis is now worse with dependency on the mobile app rather than SMS OTP
 
🚀 Axis Bank is rolling out a new security feature – Mobile OTP! 🚀

If you use Axis Internet Banking, you know how important OTPs are for login and transactions. Until now, these OTPs were sent via SMS, but Axis Bank is now introducing Mobile OTP via the Axis Mobile App for a more secure and seamless experience.

What is Axis Mobile OTP?

Axis Mobile OTP allows users to generate OTPs directly from the Axis Mobile Banking App, eliminating the need to wait for SMS-based OTPs. This is useful when you have network issues or delays in receiving OTP messages.

View attachment 83028

How to Use Axis Mobile OTP?

1️⃣ Download the latest version of the Axis Mobile App.
2️⃣ Complete registration within the app to enable Mobile OTP.
3️⃣ When logging in to Internet Banking, select the Mobile OTP option instead of waiting for an SMS.
4️⃣ Generate OTP in the app and enter it for secure authentication.

View attachment 83027

Benefits of Axis Mobile OTP

Faster OTP Generation – No waiting for SMS delays.
More Secure – Reduces risk of OTP interception via SIM swap fraud.
Seamless Transactions – Works even when mobile networks are weak.
Robust Authentication – Directly linked to your Axis Bank account.

Coming Soon!

As per the Axis Bank website, this feature is coming soon, so keep an eye out for updates. You may need to update your Axis Mobile app once the rollout begins.

What do you think?

🔹 Will this feature improve security and convenience for Axis customers?
🔹 Have you received the update in your Axis Mobile App yet?
🔹 Should more banks implement this feature?

Drop your thoughts below! 👇🔥

View attachment 83025
Update!

1741606254111.webp
 
This is seriously frustrating! 😡 Every single time we log in, we now have to open the Axis Mobile app just to generate an OTP. It’s such a time-consuming process and a complete headache! Axis has made things unnecessarily complicated instead of improving security and user experience.

As we discussed earlier, the worst part is that we can’t even switch between SMS OTP and Mobile OTP easily. If we want SMS OTP, we have to deregister the app first, which is ridiculous. Why take away the flexibility we had before?

@msankadi @sicko101 @GTSaketh @ashwink @vaibhav111
What do you all think? Are you facing the same frustration? 🚨
 
This is seriously frustrating! 😡 Every single time we log in, we now have to open the Axis Mobile app just to generate an OTP. It’s such a time-consuming process and a complete headache! Axis has made things unnecessarily complicated instead of improving security and user experience.

As we discussed earlier, the worst part is that we can’t even switch between SMS OTP and Mobile OTP easily. If we want SMS OTP, we have to deregister the app first, which is ridiculous. Why take away the flexibility we had before?

@msankadi @sicko101 @GTSaketh @ashwink @vaibhav111
What do you all think? Are you facing the same frustration? 🚨
I don’t use axis cc much
 
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