Axis bank upgrade of cards through customer care is stopped

[Sai Ganesh]

Team,

Most of you know that if we use an axis bank credit card for 3 or more months , we can upgrade to other card by calling through customer care.

Meanwhile , I am trying to upgrade one of my axis bank credit card through customer care from Tuesday (2/8/22) and they were keep on informing that due to some technical issue we can't upgrade the card.

Today I called the customer care , they said RBI has asked axis bank to stop taking requests from phone banking and if we require any new cards we have to apply through branch or net banking or mobile app.

@TechnoFino @anirbanm Can you please confirm the same by asking your resources and inform us.

 

[Sai Ganesh]

Hi Team,

Before asking to customer care for card upgrade,make sure you do the below step .

Axis offering Limit Enhancement for all customers , no message alerts , go to app and check for limit increase.

I myself tried and for my friends also Limit Enhancement was given that too much a minimum of 50k.

Hurry grab this opportunity and run for it 🙂 🙂 🙂 🙂 🙂 🙂 .

 

[Sai Ganesh]

Can we get airtel card on the basis of Flipkart card with limit 4.6 lakhs by just calling them?

S bro sure. Before that check for Limit Enhancement.

 

[SunnyM]

Hi Team,

Before asking to customer care for card upgrade,make sure you do the below step .

Axis offering Limit Enhancement for all customers , no message alerts , go to app and check for limit increase.

I myself tried and for my friends also Limit Enhancement was given that too much a minimum of 50k.

Hurry grab this opportunity and run for it 🙂 🙂 🙂 🙂 🙂 🙂 .

No offer for me. I took the card in July with just 50k limit.

 

[Lakshya Mahani]

S sister sure. Before that check for LTE.

S Sister?
I am not able to understand what you are trying to say.

 

[Sai Ganesh]

No offer for me. I took the card in July with just 50k limit.

Minimum criteria is 6 months old card.

 

[Lakshya Mahani]

S bro sure. Before that check for Limit Enhancement.

Already done, limit increased from 2.6 lakhs to 4.6 lakhs.
So i just have to call them and ask for airtel card, right?

 

[ujjawal]

Already done, limit increased from 2.6 lakhs to 4.6 lakhs.
So i just have to call them and ask for airtel card, right?

Yes, with this limit you can get Magnus as well.

 

[rp0703]

S bro sure. Before that check for Limit Enhancement.

why the hell I'm not getting LE offer. flipkart card is over 7 months old. called them to upgrade to airtel card. they said no upgrade or LE offer on this card.

but on my myzone card which i got just 1 month ago, they are providing upgrade to either flipkart or neo.

 

[Lakshya Mahani]

Yes, with this limit you can get Magnus as well.

Ohh, but i think i have no use of magnus as my spends are not that high, i wanted to have airtel card as i have to do airtel recharges for my family.

 

[Sai Ganesh]

Ohh, but i think i have no use of magnus as my spends are not that high, i wanted to have airtel card as i have to do airtel recharges for my family.

Ya bro sure , u can call customer care and ask for airtel cc.

 

[Sai Ganesh]

why the hell I'm not getting LE offer. flipkart card is over 7 months old. called them to upgrade to airtel card. they said no upgrade or LE offer on this card.

but on my myzone card which i got just 1 month ago, they are providing upgrade to either flipkart or neo.

They are providing LTE to old customers as doe to COVID 19 they didnt provide LTE for the last 2 years.

Call customer care and ask like you need an additional card and merge the limits , axis bank customer care people are very bad in english i personally feel , as i am from south need to speak them in English.

If u r speaking to them in hindi , then may be you got a guy which doesnt know about upgrade , call them and ask for additional card and merge the limits.

 

[Sai Ganesh]

Friends ,

Remember 1 thing , to upgrade the card minimum period you have to use the card is 3 months.

 

[Lakshya Mahani]

Ya bro sure , u can call customer care and ask for airtel cc.

Can you please provide me the number of axis customer care to which i can place a request for airtel card, also kindly guide me how to do it.I have no idea what do i have to say them exactly.

 

[skvignesh]

Can you please provide me the number of axis customer care to which i can place a request for airtel card, also kindly guide me how to do it.I have no idea what do i have to say them exactly.

18604195555 - go to credit card menu - press 9 - ask them for New CC without closing existing card on shared limit.. and update here..

 

[Lakshya Mahani]

18604195555 - go to credit card menu - press 9 - ask them for New CC without closing existing card on shared limit.. and update here..

I called on this number, "aapko kya janna hai", this is what i am getting in reply no option to go to credit card menu.

 

[skvignesh]

Thanks, i will try to call them today itself.

dont forgot to share your experience👍

 

[Lakshya Mahani]

dont forgot to share your experience👍

Sure, but i am unable to connect to their phonebanking, aapko kya janna hai, this is what i get in reply.

 

[skvignesh]

Sure, but i am unable to connect to their phonebanking, aapko kya janna hai, this is what i get in reply.

its like voice interaction, you must keep saying credit card and it will take to credit card menu or main menu

 

[Sevendar@01]

Sure, but i am unable to connect to their phonebanking, aapko kya janna hai, this is what i get in reply.

Say u need to contact customer care person then it will proceed

 

[Lakshya Mahani]

its like voice interaction, you must keep saying credit card and it will take to credit card menu or main menu

Thanks.