ilovecreditcards
TF Buzz
I hold 40,946 EDGE Miles. However, 15000 are blocked and not available for redemption. Anyone has an idea why this has happened? Attaching a screenshot below
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Axis Atlas Axis EDGE MILES partly blocked
- Thread starter ilovecreditcards
- Start date
Solution
This has been solved by the Axis team! Resolving this thread.
vghosh1975
TF Buzz
Same. I've got two reference numbers and was told that it would be resolved in 4-5 working days. Today is the 3rd day. Will wait and see if anything happens tomorrow. If not, will try to get on a call with them again
vghosh1975
TF Buzz
Just read this! Will do as you have advised! And keep my fingers crossed.
vghosh1975
TF Buzz
Same issue...how can the points increase when you move the slider? They too had no answer.
money'r_dekha_nai
TF Buzz
I think the flexibility of having CC points that can be transferred to any partner as and when needed is an important factor. Speculative transfers to Turkish and Mileageplus didn't age well for everyone.
If you see OP's screenshot, the slider stars from 500, so basically Axis has blocked 3000 points for you., with 934 that can be transferred. Hence you are seeing 934-500=434.
+1 to the strange tech. The UI is confusing.
drsel
TF Prestige
I'm sorry to hear about this problem,
but I'm just curious to know why you want to transfer to Vistara.
Do you know how difficult it is to get award seats of the route, date & time of your choice?
There are 7 different Vistara credit cards issued by 4 banks to millions of customers.
all these card holders are trying to book the free award seats, which are limited to just four economy seats per flight and not on all flights.
Last edited:
creditgeek25
TF Buzz
This is happening with me since 14th June . Following up with them yet no satisfactory answer. Engaged PNO as well but no luck
same with me as well - can't access 2500 of my atlas miles i earned on hitting milestone. even earned 6900 or so more points after milestone, so had 9500 in total of which could only transfer 7k exact. 2500 remain inaccessible, getting 4549 error. Tried everything (call email to both premium cc, and travel edge). they have no clue, keep passing the buck to each other
Raise it staright with MD DESK Amitabh.Chaudhry@axisbank.com
You'll hopefully have faster resolution.
Traveledge support and premium exp support is just bull**it
drsel
TF Prestige
@ilovecreditcards please mark this as the solution to your problem, now we all know what to do!
drsel
TF Prestige
I have the same problem but with Burgundy points not Atlas miles
I need to do the transfers in 2 or 3 attempts, one after another on the same day.
it's only a waste of time, but nobody in customer care or back office knows how and why this happens and what to do about it
I need to do the transfers in 2 or 3 attempts, one after another on the same day.
it's only a waste of time, but nobody in customer care or back office knows how and why this happens and what to do about it
warden
TF Buzz
Where do you suggest to park the miles/points, before April 20 transferred some to JAL and some to Vistara. Used the transferred vistara points this month, however checked JAL recently and it seems to have higher surcharges nowadays for Tokyo flights.
ilovecreditcards
TF Buzz
Not transferring to Vistara. Just selected Vistara for the sake of a screenshot.
ilovecreditcards
TF Buzz
If a couple of others can also confirm, then will close this thread.
This solution is not working for me. Made the 12k Accor transfer, yet even 2nd transfer shows less than half of the available miles.
drsel
TF Prestige
You need to keep on doing it many times
There is no other option and no one can help you.
When more miles or points come to your account it will become easier
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