Axis Atlas Axis EDGE MILES partly blocked

[ilovecreditcards]

I hold 40,946 EDGE Miles. However, 15000 are blocked and not available for redemption. Anyone has an idea why this has happened? Attaching a screenshot below

 

[Wealth is my birth right!]

I'm stuck with this issue for a month. Close your cards and move on guys.

Only best solution at the moment

 

[rafzy]

I tried to transfer miles, but OTP not triggering to number or email. see ss, neither my reg number nor reg email is showing up there. Axis is so screwed up

 

[Buttman]

Only best solution at the moment

And let go of off miles?

 

[Wealth is my birth right!]

And let go of off miles?

Shift spends to Regalia card and finding way to get infina

 

[Aravind P]

Shift spends to Regalia card and finding way to get infina

Exactly. That's my plan now.

 

[Wealth is my birth right!]

Exactly. That's my plan now.

Axis Bank taught me lesson when calculating rewards rate we have to consider mental pressure also one of the parameter lol

 

[Dragon_slayer]

Checked with the Traveledge support team today, they said many people are facing this issue and they are waiting for Axis bank to fix this

 

[msankadi]

Checked with the Traveledge support team today, they said many people are facing this issue and they are waiting for Axis bank to fix this

Hahaha humne papa ko bola hai darwaja thik karane...dekho unka mann hota hai toh

 

[rafzy]

Checked with the Traveledge support team today, they said many people are facing this issue and they are waiting for Axis bank to fix this

I called them, they said the exact same thing. He also said he has no idea as to when this issue with be sorted by axis bank.

 

[faltooAdmi]

I received 2EM/100 spent on travel edge for 3 of my transactions upwards of 60k, while I should have received 5EM/100.
Raised so many requests, even to MD desk. Its been more than 45 days... still no resolution.
Really fed up of Axis... don't know what todo

 

[Buttman]

Shift spends to Regalia card and finding way to get infina

Cries in Millenia

 

[rafzy]

for atlas!! Atlas does not work in traveledge!! u dont get bonus EM on spends on traveledge. U have to book directly with hotel, airlines

do a simple google search before you comment bro. u get acc miles in traveledge as per Axis website

 

[Wealth is my birth right!]

I received 2EM/100 spent on travel edge for 3 of my transactions upwards of 60k, while I should have received 5EM/100.
Raised so many requests, even to MD desk. Its been more than 45 days... still no resolution.
Really fed up of Axis... don't know what todo

In travel edge u should get that 21 as mcc or gateway then only 5x else 2x

 

[Dragon_slayer]

In travel edge u should get that 21 as mcc or gateway then only 5x else 2x

What do you mean by "21 as MCC" ?

Also, if the transaction is done via traveledge portal, then how could MCC differ? It should remain same for all transactions

 

[faltooAdmi]

If its on traveledge, it should be 5EM/100.
Its Axis's own portal. How can they mess that up !!

 

[Buttman]

If its on traveledge, it should be 5EM/100.
Its Axis's own portal. How can they mess that up !!

You expect too much from Axshit

 

[Wealth is my birth right!]

What do you mean by "21 as MCC" ?

Also, if the transaction is done via traveledge portal, then how could MCC differ? It should remain same for all transactions

Its a merchant Id as per their terms

https://www.axisbank.com/docs/default-source/default-document-library/credit-cards/terms-and-conditions-of-features-of-axis-bank-atlas-credit-card.pdf?sfvrsn=755e5a56_18

 

[Buttman]

So while retrying the transfer a new error popped up for a while. I have attached an ss below. Kya error error khel raha hai Axshit?
Has anyone escalated with Ombudsman?

 

[Aravind P]

These are axis corona variants.

 

[Wealth is my birth right!]

These are axis corona variants.

4 series devils developed in Axis labs