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[Ram1]

Same issue with me too earlier. You have to raise this issue in branch they will forward your complaint and deregister you mobile number from previous bank account then you can register it with your new bank account.

Perfect then, everything will be sorted out 😊

 

[iimadarsh]

I had closed my account in 2021 by visiting the branch. Then, after seeing this post, I tried applying for it again three months ago, but at that time, it showed as an existing user, and the account could not be opened. Today, I tried again, and this time the account got opened, and I completed the video KYC. I also unticked the debit card option. Now, please tell me which debit card option I should select to get all the benefits mentioned above. Also, let me know what else needs to be done

 

[iimadarsh]

I was expecting that new account will be added to same customer id and will reflect in mobile app.
But new customer Id given and mobile app showing empty.
I need to reinstall and relogin i guess

I had closed my account in 2021 by visiting the branch. Then, after seeing this post, I tried applying for it again three months ago, but at that time, it showed as an existing user, and the account could not be opened. Today, I tried again, and this time the account got opened, and I completed the video KYC. I received the CIF number through SMS, and when I checked, it was different from the previous one. Now, when I try to log in to the BOB World app, it is asking for the existing MPIN. What should I do now?

 

[Ram1]

I had closed my account in 2021 by visiting the branch. Then, after seeing this post, I tried applying for it again three months ago, but at that time, it showed as an existing user, and the account could not be opened. Today, I tried again, and this time the account got opened, and I completed the video KYC. I received the CIF number through SMS, and when I checked, it was different from the previous one. Now, when I try to log in to the BOB World app, it is asking for the existing MPIN. What should I do now?

Glad my experiment helped you.
Nothing to do, I'm in same boat. U will soon receive netbanking sms, then register at netbanking and apply emt debit card.
After receiving debit card, u can use upi.
Leave mobile app for now, after a month or so, register a complaint for removing ur no from old cif

 

[iimadarsh]

Thanks for the help, bro. I had a question—on which portal should we file a complaint? And bro, if there’s any fixed update in between, please let me know.

 

[Ram1]

Thanks for the help, bro. I had a question—on which portal should we file a complaint? And bro, if there’s any fixed update in between, please let me know.

Yeah will let u know if i resolved it after a month. I don't want to try now. Better not to risk.
U can complain

Register a complaint this website. Don't forget to attach screenshots.

Online Complaints

bobcrm.bankofbaroda.co.in

here

 

[Ram1]

No man, I should not go public now. If they find its their glitch, they might close account abruptly as it's new.
I will use account for 2months, then it reaches no point of return, then i raise issue on mobile app.

Anyhow I can manage without mobile app, as upi and netbanking working perfectly.
Only thing I will miss is virtual debit card.

Virtual debit card option is available in netbanking also.
Then i dont need mobile app 😉

 

[iimadarsh]

What will we do with a virtual debit card? The purpose of opening the account was to get a emt physical debit card, right?

 

[Ram1]

What will we do with a virtual debit card? The purpose of opening the account was to get a emt physical debit card, right?

If u take rupay platinum virtual dc, u can use for bill payments (20% off) on Fridays and also some bank offers
U can keep both virtual and physical cards

 

[iimadarsh]

I thought the 20% offer would also work with the EMT debit card. Thanks for clearing this doubt as well. And bro, I had one more question. When will the NetBanking details arrive on email? It's been 2 hours since the account was opened, and I haven't received them yet.
Also, can this virtual debit card be applied through NetBanking as well?

 

[Ram1]

And bro, I had one more question. When will the NetBanking details arrive on email? It's been 2 hours since the account was opened, and I haven't received them yet.

I received after 6 hours

Also, can this virtual debit card be applied through NetBanking as well?

Yes, under services, debit card, virtual debit card

 

[iimadarsh]

I received after 6 hours

Yes, under services, debit card, virtual debit card

one more thing: Will both the EMT debit card and the virtual debit card work for Amazon's Friday 20% offer? Can I use both cards for this offer?

 

[fradela]

If u take rupay platinum virtual dc, u can use for bill payments (20% off) on Fridays and also some bank offers
U can keep both virtual and physical cards

For me it is showing only VISA Platinum Virtual DC.

 

[TUSHAR.]

For me it is showing only VISA Platinum Virtual DC.

Your account varient might be different

 

[fradela]

Your account varient might be different

Mine is highest variant Salary Account.

 

[Ram1]

Now showing this. Solution?

Is this new netbanking? Login with new cif

 

[iimadarsh]

Is this new netbanking? Login with new cif

Maybe koi glitch tha dubra login Kiya to sara kuch aane laga. Ab dc apply karlu na ? Virtual and emt dono wale se 20% offer wala le sakte hai na

 

[Anupama_Jha]

Maybe koi glitch tha dubra login Kiya to sara kuch aane laga. Ab dc apply karlu na ? Virtual and emt dono wale se 20% offer wala le sakte hai na

Yeah, both are rupay platinum.

 

[TUSHAR.]

Mine is highest variant Salary Account.

Since Rupay Platinum Physical Debit Card is free in your account varient so you can't apply virtual, this is the same case with other account also like Senior citizens account where Rupay Platinum Physical Debit Card is free so we can't apply for virtual

 

[iimadarsh]

I have been trying to apply for a virtual card since yesterday, but this error keeps coming up again and again. Is there any solution for this?