CIBIL enquiry removal

[Patil007]

Axis and ICICI made personal loan enquiry on my CIBIL account without my knowledge.

Sent mail to both the customer cares.

ICICI said, they have asked all agencies to suppress that will be done in 10 days. 10 days over not yet done.

Axis is not ready to remove that enquiry.

Both the follow up period is now more than one month.

Should I complaint to RBI?

 

[Anil_Singh]

Axis and ICICI made personal loan enquiry on my CIBIL account without my knowledge.

Sent mail to both the customer cares.

ICICI said, they have asked all agencies to suppress that will be done in 10 days. 10 days over not yet done.

Axis is not ready to remove that enquiry.

Both the follow up period is now more than one month.

Should I complaint to RBI?

ICICI did the same thing with me. Its more than a month for me too. I am too exploring options.

 

[Patil007]

ICICI did the same thing with me. Its more than a month for me too. I am too exploring options.

There are threads in this forum with RBI complaint URL. I am searching that now.

 

[Anil_Singh]

There are threads in this forum with RBI complaint URL. I am searching that now.

https://cms.rbi.org.in

 

[Chaitanya-a]

Axis and ICICI made personal loan enquiry on my CIBIL account without my knowledge.

Sent mail to both the customer cares.

ICICI said, they have asked all agencies to suppress that will be done in 10 days. 10 days over not yet done.

Axis is not ready to remove that enquiry.

Both the follow up period is now more than one month.

Should I complaint to RBI?

It takes some time to reflect on CIBIL Patil bhau. I would suggest to wait for 3 months for ICICI enquiry. ICICI is very slow in CIBIL processes.
And file a complaint to RBI for Axis.

 

[Patil007]

It takes some time to reflect on CIBIL Patil bhau. I would suggest to wait for 3 months for ICICI enquiry. ICICI is very slow in CIBIL processes.
And file a complaint to RBI for Axis.

Yes, ICICI hit was in July 2022 so after that I got lot of CCs. So, will wait for that as it has less impact on my new applications.

Axis I will raise with RBI as it is done on January 2023 and It will impact on my new credit card application.

 

[Patil007]

https://cms.rbi.org.in

Thanks.

 

[Patil007]

Raise complaint with RBI. let's see now.

 

[V360V360 is verified member.]

And this is how you remove CIBIL enquiry by escalating to RBI 🙂

1. Successfully removed 4 enquiries from PNB
2. One from HDFC - have shared snapshot on another thread

Key is - following proper escalation channel and dropping notes which is right on Bank's face.

 

[Patil007]

And this is how you remove CIBIL enquiry by escalating to RBI 🙂

1. Successfully removed 4 enquiries from PNB
2. One from HDFC - have shared snapshot on another thread

Key is - following proper escalation channel and dropping notes which is right on Bank's face.

View attachment 11353

Great.

 

[kgaurav00]

If you fight with ICICI bank then they will remove unauthorised enquiry from CIBIL after required validation But Axis never accept their mistake nor ready to remove enquiry from CIBIL

 

[V360V360 is verified member.]

If you fight with ICICI bank then they will remove unauthorised enquiry from CIBIL after required validation But Axis never accept their mistake nor ready to remove enquiry from CIBIL

Never faced any issues with Axis till date.

Will let you know if I ever come across any unnecessary cibil enquiries from Axis.

 

[Patil007]

If you fight with ICICI bank then they will remove unauthorised enquiry from CIBIL after required validation But Axis never accept their mistake nor ready to remove enquiry from CIBIL

Yes, they are not accepting their mistake in my case. that's why I have raised with RBI.

 

[Chaitanya-a]

Yes, they are not accepting their mistake in my case. that's why I have raised with RBI.

Axis bank is like gunda who don't give a f about RBI as well.

 

[kgaurav00]

Yes, they are not accepting their mistake in my case. that's why I have raised with RBI.

Go ahead and Complaint to RBI but don't forget to upload a copy of latest CIBIL Report with other necessary documents.

 

[ltf4ever]

Axis and ICICI made personal loan enquiry on my CIBIL account without my knowledge.

Sent mail to both the customer cares.

ICICI said, they have asked all agencies to suppress that will be done in 10 days. 10 days over not yet done.

Axis is not ready to remove that enquiry.

Both the follow up period is now more than one month.

Should I complaint to RBI?

i had this experience with icici and had to approach multiple channels to get it removed. you will have to wait till next month's cibil is generated to see if they have actually removed it. message me if you see that thry have not removed it next month, i will send you the email IDs to send email to (you can also search for that thread in this forum).

axis: good that you have raised RBI complaint. please keep me updated if they listen to rbi, because in my experience, axis is growing shameless by the day and didn't respond to my rbi complaint once.

 

[kgaurav00]

Never faced any issues with Axis till date.

Will let you know if I ever come across any unnecessary cibil enquiries from Axis.

I am talking about mistakes done by their online customer care agents.
I already faced such issue with Axis bank

 

[Patil007]

Yes, Will update here.

 

[jack333]

Axis never accepts its mistake but it will remove. Icici and hdfc also remove. You have to threaten that you'll complain to rbi. It will take 1-2 months to reflect

 

[RupayMan]

And this is how you remove CIBIL enquiry by escalating to RBI 🙂

1. Successfully removed 4 enquiries from PNB
2. One from HDFC - have shared snapshot on another thread

Key is - following proper escalation channel and dropping notes which is right on Bank's face.

View attachment 11353

Can we remove CIBIL enquiry that is made for applying credit card and they rejected the application? Will Bank accept to remove it?