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Infinia HDFC Infinia "requesting" 1.5 lakhs spend per month?
deveshpandey1990
TF Neo
Looks like an A/B test to gauge customer behaviour.
HumorSimpson
TF Prestige
What is this test ?
My usage is much lower than that still I didnt get any loe spending tag, simply got the request to maintain spends- "As a valued customer, we are delighted to serve you with the unmatched Infinia experience. We request you to maintain a monthly spend of ₹1.5 Lakh on your Credit Card."
drsel
TF Prestige
bing1309
TF Premier
Next way of devaluation which i assume: (able to understand how bankers think)
If you don't spend so much then no rewards multiplication avaliable so it will be like spend 2.5l per in a month to continue your benefits of the card with a capping or else no rewards multiplication in gyftr portal for vouchers nor smartbuy portal etc.
(This way it plugs any smart thinkers are beaten by over smart thinkers. Time will tell how devaluation will be done brutally)
If you don't spend so much then no rewards multiplication avaliable so it will be like spend 2.5l per in a month to continue your benefits of the card with a capping or else no rewards multiplication in gyftr portal for vouchers nor smartbuy portal etc.
(This way it plugs any smart thinkers are beaten by over smart thinkers. Time will tell how devaluation will be done brutally)
drsel
TF Prestige
This is unlikely. don't worry it won't happen
I have not got any limit enhancement offer since approval (aprox 1 year ago).
HumorSimpson
TF Prestige
pretty much sums up everything. for many inifinia is an MDC.
Was casually browsing reddit, when I saw a post where an Infinia holder was "asked/requested" to spend 1.5L per month. I remember seeing a similar kind of email a week ago in my mailbox. So I rechecked the email and it did not mention any such request. But what caught my eye was the footer of the email. It is tagged 666-Infinia-Low-Spender. Only the Infinia word is visible and rest part is in white font (clever HDFC). I missed it at first obviously and caught it today only as gmail highlighted the entire string .
This is probably an internal classification of the email and targetted to low spend customers. This confirms HDFC is classifying the Infinia customer base based on spends. Not sure to what extent. Maybe a devaluation based on spends.
This is probably an internal classification of the email and targetted to low spend customers. This confirms HDFC is classifying the Infinia customer base based on spends. Not sure to what extent. Maybe a devaluation based on spends.
what is MDC?
Good idea.. did you call? what are they saying? anything about differences between Ghanta and Star segments? Did they sell you any investment plan at the end?
how much have you spend till date in last 12 months?
a g a i n ?
Now, what is a PITA?
My card is not even 12 months old. I must have spend around 6-7L on the card till date
Also just saw a similar thread is there. Mods can you merge this please
Pain In The Ass
Lady said no such information on their end.
Infinia helpline never tries to sell any investment plans, are you sure you faced something like that?
I do find Infinia/ Imperia helpline to be well at par with Amex (however amex CS has deteriorated currently)
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