I'm at level 0 still got infinia. Sorry if sounded arrogant.
I am also at Level Zero and got Infinia recently.
I was begging RM to upgrade and she was denying to give DCB, even though I get a salary that meets the requirement. After few months she said representative will visit my house for documents and never turned up. I called a few times and he stopped picking up calls as well. I even sent physical mail with upgrade form to Chennai and got reject email. I stopped using HDFC Regalia from Jan 2023 when I switched to Axis Magnus and stopped persuing HDFC infinia.
After 8 monts (In August), Axis bank devalued Axis Magnus and released notification about Magnus for Burgandy. I decided to try Magnus for Burgandy via family TRV route (which Axis bank said it should be user ID level TRV and not family). Started moving mine and wife's FDs to Axis. HDFC RM called and asked why I am removing FDs and if I needed a loan. I said I need Infinia LTF which she denied instantly. But got an email with FYF Infinia in two days. I grabbed the offer without hesitation.
However, wife's HDFC DCP card was downgraded to HDFC Millinia when she lost her card in Sepetmeber. We dont use it anyways so not bothered by it.
I guess the trick is to show an I dont care attitude towards HDFC. Ofcourse try it at your own risk.
I have had HDFC relationship since 2011 with Basic Salary account. Salary credit in this account stopped from 2015. Upgraded to Classic account in 2022.
Got HDFC Regalia First credit card in 2014 with 4lakh limit and gradually increased to 8 lakhs. Upgraded to HDFC Regalia in 2017 and Limit increased to 10 lakh gradually. Having Infinia from August 2023. I also have Tata Neu infinity card since Novemebr 2022.
I donot trust Axis anymore and happy with HDFC Infinia and Amex Plat Travel card setup with HDFC Tata Infinity Rupay card for UPI.
Sorry for the long post but thought it is useful to explain.