How To Get HDFC Bank Infinia & DCB Credit Card Easily - New & Upgrade

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HDFC Bank Infinia is the best credit card available in India for frequent air travellers. HDFC Bank market this credit card as an invite only card, but in reality you can actually apply for this card.
Official Eligible Income Criteria For HDFC Infinia- 43L ITR (depends on location)
DCB - 24L ITR
If you don't have ITR of 43L/24L you can still get HDFC Infinia/DCB, you have to fulfil some other criteria.
This information is not available publicly on HDFC Bank website.
Hidden Criteria For "New HDFC Bank Infinia Credit Card" - You can apply for new HDFC Bank Infinia credit card using "Card To Card" method, you need a minimum 1 year old other bank credit card with minimum 10 lakhs credit limit for this.
"New HDFC Bank Diners Club Black Credit Card" - You can apply for new HDFC Bank DCB credit card using "Card To Card" method, you need a minimum 1 year old other bank credit card with minimum 5 lakhs credit limit for this.

If your already have a HDFC Bank credit card, then you have to upgrade your existing card to Infinia/DCB,
For Upgrade To Infinia-
1. You need minimum 8 lakhs credit limit on your existing HDFC Bank Credit card
2. Send an email to- grievance.redressalcc@hdfcbank.com & request for card upgrade, fill up and attach credit card upgrade form with the email.
*Credit card upgrade form (New Version) - attached with this thread.

For Upgrade To DCB-
1. You need minimum 5 lakhs credit limit on your existing HDFC Bank Credit card
2. Send an email to- grievance.redressalcc@hdfcbank.com & request for card upgrade, attach card upgrade form with the email.

Update- HDFC Bank asking for 10 lakhs limit on your existing credit card for infinia upgrade.



So, don't be surprised if hdfc bank ask you for 10L limit. 😃

 

[Hisoka]

1. No Chance, they will simply reject
2. Counted from last upgrade/LE i.e., September
3. Last 6 Months Only

Okay. Should I ask them for an LE first? I don’t want my existing spends to go waste.

 

[aniketkr.sharma]

Okay. Should I ask them for an LE first? I don’t want my existing spends to go waste.

Yes, but i suspect if they will ask payslips and then will rejects, better try no harm in trying.

Because now they have increased base of infinia to 10 lakhs

 

[Satyajeet]

Great. I hope you added card & activated it. You should get card dispatch message/mail soon.

Yes and I got the card now!

Thank you for the quick reverts and TF Community for helping me get my dream card!

Sent email on Friday night, got the card delivered on Wednesday Morning. 🙂

 

[Andy1]

If i spend some lacs now, will it be counted or only after bill generation?

 

[Indrajeet100]

I had put request for limit enhancement and upgrade 10 days back and they had said will revert by 20th. Just late in evening they kept commitment and sent me mail offering to enhance limit on Regalia Gold by 2.2lacs making it 6.2lacs and offered upgrade to Diners Black Metal. Earlier they had twice rejected request to enhance summarily. So this validates 6months between previous upgrade enhancement. I had got Millennia to RG in June this year same way.
Now I am in dilemma should I just take LE and not upgrade. DCB biggest challenge is their USP of quarterly milestone of 4lacs. RG milestone of 1.5lacs is much more achievable. Smart buy benefits are only minor upgrade from RG as regalia gives 5x with value of points half of DCB and DCB gives 3x. For 7.5lacs spend on RG, I get 6k milestone vouchers, 10k flight vouchers and fee waiver. I have other cards-
Emerald Metal - not worried achieving spend on this as get good renewal benefits.
Atlas just activated - need to put 7.5lacs annual to make it worthwhile. I have taken this after closing Yes Marquee.
Amex Travel and MRCC - 4lacs spend is good there too. MRCC will close.
If take DCB will doubtful if I can extract quarterly spend of 4lacs in more than 2 quarters.
Have IDFC Wealth, Mayura (designated for closure), SBI Simplysave only for rupay and sbi offers- no much spends there. My annual spend will be 20-25lacs of which approx 5lacs is education and 4-5 will be travel related.
I want to upgrade to Infinia. Here fighting for that now is doubtful as they are making limit 6.2lacs only. So shall I take DCB now to fight for Infina or take LE and wait for Infina upgrade?
Also I had put spend on RG on hold at 7.4lacs. I will quickly spend and 10k and get 5k flight voucher before asking for upgrade now if decide to take upgrade.

 

[Andy1]

I had put request for limit enhancement and upgrade 10 days back and they had said will revert by 20th. Just late in evening they kept commitment and sent me mail offering to enhance limit on Regalia Gold by 2.2lacs making it 6.2lacs and offered upgrade to Diners Black Metal. Earlier they had twice rejected request to enhance summarily. So this validates 6months between previous upgrade enhancement. I had got Millennia to RG in June this year same way.
Now I am in dilemma should I just take LE and not upgrade. DCB biggest challenge is their USP of quarterly milestone of 4lacs. RG milestone of 1.5lacs is much more achievable. Smart buy benefits are only minor upgrade from RG as regalia gives 5x with value of points half of DCB and DCB gives 3x. For 7.5lacs spend on RG, I get 6k milestone vouchers, 10k flight vouchers and fee waiver. I have other cards-
Emerald Metal - not worried achieving spend on this as get good renewal benefits.
Atlas just activated - need to put 7.5lacs annual to make it worthwhile. I have taken this after closing Yes Marquee.
Amex Travel and MRCC - 4lacs spend is good there too. MRCC will close.
If take DCB will doubtful if I can extract quarterly spend of 4lacs in more than 2 quarters.
Have IDFC Wealth, Mayura (designated for closure), SBI Simplysave only for rupay and sbi offers- no much spends there. My annual spend will be 20-25lacs of which approx 5lacs is education and 4-5 will be travel related.
I want to upgrade to Infinia. Here fighting for that now is doubtful as they are making limit 6.2lacs only. So shall I take DCB now to fight for Infina or take LE and wait for Infina upgrade?
Also I had put spend on RG on hold at 7.4lacs. I will quickly spend and 10k and get 5k flight voucher before asking for upgrade now if decide to take upgrade.

I have few question, request to answer please.
1. Have you applied via upgrade form or just mailed?
2. Can we apply after payment for current bill which includes expense for achieving specific criteria or only after bill payment?
3. Exactly after 6 months since generation can we apply?
Please reply

 

[Indrajeet100]

I have few question, request to answer please.
1. Have you applied via upgrade form or just mailed?
2. Can we apply after payment for current bill which includes expense for achieving specific criteria or only after bill payment?
3. Exactly after 6 months since generation can we apply?
Please reply

I applied via mail only.
Applied after six months, sixth bill post last upgrade wasn't generated yet but it got generated after mail before they came back. For DCB spend criteria was already met month earlier so cannot say if it matters.

 

[Yeat]

So I have spent 10L+ in the last 6 months on my DCB with limit of 9L, will the grievance addressal work for Infinia upgrade and do I just mention upgrade or anything else in the email?

Have similar limit and spends on DCB, have dropped them email on wednesday. Hoping for a positive reply

 

[Abhishek Ghosh]

Before this he asked me the reason for upgrading to Infinia But no reply has come yet Now let's wait till 20th December and see.

Again and Again🙄🙄

 

[Yeat]

Again and Again🙄🙄

😔 and here I am expecting them to upgrade next week as I have some spend lines up for year end

 

[moliutdre]

Again and Again🙄🙄

Same here.

• After completing 10L spends in last six months I sent mail to grievance on 9dec along with payslips. I also have salary account with them
• They replied saying they will review and respond by 19 dec. Got sms “Registered! Case ref - card upgrade assistance Expected closure 19th”
• On 18th they replied they are unable to review my Infinia upgrade request based on payslips. They asked for ITR and Tax Computation sheet
• I replied with the requested docs.
• Without any other response On 19th they closed the case marking it resolved. I got this sms “RESOLVED! Case Ref XXXXXXXX: Card Upgrade Assistance Details sent to your Reg. Coordinates on -HDFC Bank”
• Same day got another email and sms saying new cased registered and expected response date by 1 Jan 2025.

No idea what to expect now. Waiting with all my fingers crossed.

 

[Nishan11]

Same here.

• After completing 10L spends in last six months I sent mail to grievance on 9dec along with payslips. I also have salary account with them
• They replied saying they will review and respond by 19 dec. Got sms “Registered! Case ref - card upgrade assistance Expected closure 19th”
• On 18th they replied they are unable to review my Infinia upgrade request based on payslips. They asked for ITR and Tax Computation sheet
• I replied with the requested docs.
• Without any other response On 19th they closed the case marking it resolved. I got this sms “RESOLVED! Case Ref XXXXXXXX: Card Upgrade Assistance Details sent to your Reg. Coordinates on -HDFC Bank”
• Same day got another email and sms saying new cased registered and expected response date by 1 Jan 2025.

No idea what to expect now. Waiting with all my fingers crossed.

They closed your earlier service request which was scheduled to be resolved by 19th Dec. Old service request automatically gets closed on due date. After your reply with requested documents, they have raised another request, if everything in order, you should see card in 4-5 working days on mycard.

 

[moliutdre]

They closed your earlier service request which was scheduled to be resolved by 19th Dec. Old service request automatically gets closed on due date. After your reply with requested documents, they have raised another request, if everything in order, you should see card in 4-5 working days on mycard.

Thank you for your encouraging words. I really hope what you said comes true.

I am skeptical because they never confirmed nor asked for upgrade consent from me. I know lord HDFC works in mysterious ways.

 

[Nishan11]

Thank you for your encouraging words. I really hope what you said comes true.

I am skeptical because they never confirmed nor asked for upgrade consent from me. I know lord HDFC works in mysterious ways.

Happened same with me this month itself. I requested closure of tata neu infinity & Marriott as I was not getting upgrade to dcb metal. They replied they will review my request, gave a date. Replied before due date with positive update about fyf Dcb metal & asked to give consent.

I gave consent. On earlier service request due date got message that service request closed. Next working day,new SR was registered & card started showing up in 2 working days.


If you have not been asked for consent yet, it means they are still reviewing your request, once they ask for consent & you give it. Again new SR will be registered, closing old one & card will show up on app in 2-4 working days.

 

[Abhishek Ghosh]

Happened same with me this month itself. I requested closure of tata neu infinity & Marriott as I was not getting upgrade to dcb metal. They replied they will review my request, gave a date. Replied before due date with positive update about fyf Dcb metal & asked to give consent.

I gave consent. On earlier service request due date got message that service request closed. Next working day,new SR was registered & card started showing up in 2 working days.


If you have not been asked for consent yet, it means they are still reviewing your request, once they ask for consent & you give it. Again new SR will be registered, closing old one & card will show up on app in 2-4 working days.

I hope it happens soon

 

[vishp]

Same here.

• After completing 10L spends in last six months I sent mail to grievance on 9dec along with payslips. I also have salary account with them
• They replied saying they will review and respond by 19 dec. Got sms “Registered! Case ref - card upgrade assistance Expected closure 19th”
• On 18th they replied they are unable to review my Infinia upgrade request based on payslips. They asked for ITR and Tax Computation sheet
• I replied with the requested docs.
• Without any other response On 19th they closed the case marking it resolved. I got this sms “RESOLVED! Case Ref XXXXXXXX: Card Upgrade Assistance Details sent to your Reg. Coordinates on -HDFC Bank”
• Same day got another email and sms saying new cased registered and expected response date by 1 Jan 2025.

No idea what to expect now. Waiting with all my fingers crossed.

What is your credit limit?

 

[moliutdre]

What is your credit limit?

CL is 6L. I know it’s not enough. I’m just trying anyways.

 

[Nishan11]

CL is 6L. I know it’s not enough. I’m just trying anyways.

As per recent criteria, Only if they increase your cl to 10L on basis of documents you sent, they will offer you infinia. Exceptions do exist.

 

[vishp]

As per recent criteria, Only if they increase your cl to 10L on basis of documents you sent, they will offer you infinia. Exceptions do exist.

8L should be enough as per new criteria. Many have got it with that limit.

 

[vishp]

CL is 6L. I know it’s not enough. I’m just trying anyways.

Send a mail for Limit Enhancement and Upgrade to PriorityRedressal.CreditCards@hdfcbank.com. Cz 8L is must for spend based upgrade