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How To Get HDFC Bank Infinia & DCB Credit Card Easily - New & Upgrade

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TechnoFino

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HDFC Bank Infinia is the best credit card available in India for frequent air travellers. HDFC Bank market this credit card as an invite only card, but in reality you can actually apply for this card.
Official Eligible Income Criteria For HDFC Infinia- 43L ITR (depends on location)
DCB - 24L ITR
If you don't have ITR of 43L/24L you can still get HDFC Infinia/DCB, you have to fulfil some other criteria.
This information is not available publicly on HDFC Bank website.
Hidden Criteria For "New HDFC Bank Infinia Credit Card" - You can apply for new HDFC Bank Infinia credit card using "Card To Card" method, you need a minimum 1 year old other bank credit card with minimum 10 lakhs credit limit for this.
"New HDFC Bank Diners Club Black Credit Card" - You can apply for new HDFC Bank DCB credit card using "Card To Card" method, you need a minimum 1 year old other bank credit card with minimum 5 lakhs credit limit for this.

If your already have a HDFC Bank credit card, then you have to upgrade your existing card to Infinia/DCB,
For Upgrade To Infinia-
1. You need minimum 8 lakhs credit limit on your existing HDFC Bank Credit card
2. Send an email to- grievance.redressalcc@hdfcbank.com & request for card upgrade, fill up and attach credit card upgrade form with the email.
*Credit card upgrade form (New Version) - attached with this thread.

For Upgrade To DCB-
1. You need minimum 5 lakhs credit limit on your existing HDFC Bank Credit card
2. Send an email to- grievance.redressalcc@hdfcbank.com & request for card upgrade, attach card upgrade form with the email.

Update- HDFC Bank asking for 10 lakhs limit on your existing credit card for infinia upgrade.

IMG-20220812-WA0046.jpg

So, don't be surprised if hdfc bank ask you for 10L limit. 😃
 

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Googix said:
Like i tried 6 months back, HDFC is still not budging from 36L ITR. I guess i have to wait for 1 more year and hope my salary hits 36L and try apply again. If they gave me this card first, i wouldn't have bothered with Magnus.
Click to expand...
I have itr of 39 lakhs, but still i m struggling to get it.
 
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Krishnaraju said:
My Experience in getting HDFC Infinia Metal Card
I have multiple cards ( many would be junk) and got them over period of last 15-20 years when people come to office for promotions. Many times I okayed because it would help the sales guy who had come.
It had become a total mess so I decided to cut down most of the cards and keep only 2 or 3 Premium cards.
My requirement is simple. Should be able to use anywhere and everywhere and unlimited Lounge access across the world for me, my wife and my son who is 10 years. I came across some great videos by TechnoFino and zeroed in on 2 cards HDFC Infinia and Axis Magnus.

  1. I cancelled my Amex card as I was unnecessarily paying the fees while usage was limited.
  2. I went to my Axis Bank Branch and asked to issue me a Magnus. Same day they filled the form and in exactly 4 working days card was delivered to my place. I need to apply for add-on for my wife. As she is on a vacation to her parents place will apply once she is back
  3. ICICI Bank is my Salaried account. Upgrade option of Emerald always pops up . But when I checked with my Bank I came to know that only Primary card holder gets Priority Pass. So its of no use to me for international travels ( Axis Magnus has 8 Visitors access so it covers my son during international travel)
  4. I went to HDFC Bank. And the whole story began
I have HDFC Times Card with a limit of 13.68 lakhs. I have had HDFC card from past 15 years. In between they sent me a new card as my old card was being phased out but I was not there in India etc..and finally I landed up with a Times Card 🤷‍♂️
When I selected Upgrade option in net banking and app it says This is the Best Card that you have🤦‍♂️ . I get at least 10 calls a day to covert my spends to EMI :) which is extremely frustrating
When I went to bank they said we can submit the forms for upgrade of card. But generally I do not get time to visit during Bank times.
I called Customer care and they said "This is the best card I can get" :) . Upon Insisting they asked me to write to Credit Cards team Chennai.
I wrote to them by mentioning my salary ( current month Salary * 12) as net in hand Salary. They responded that Infinia is an invite only card but they can check if Iam eligible for DCB or not once I sent my application to Chennai. I was not interested in DCB based on my Amex experience.

I suddenly realized that mentioning my net in hand salary after taxes was wrong thing I did. I then wrote to grievance team. This time I mentioned my Gross Annual Salary which was way above the requirement for Infinia and questioned them : Are you saying for a person with this Gross Salary and other relation ships with HDFC this is the best card you can offer ? I mentioned that I was planning to close all my 10-15 credit cards and keep only 2-3 premium cards and for the same if was checking with HDFC if Iam eligible for Infinia or not. I received and automated email with Docket number . Days passed but nothing happened. I then called the grievance number. They said they have already responded which I never received. I said I have not received and asked them to forward. They said they do not have access to forward and that they will ask the concerned team to do so. They gave me an ETA of 3 days. I asked ETA of 3 days to just forward me an email which they are claiming they have sent. They said yes and that I have to wait. 3 days past and again the same story.. This continued for few iterations...Then one guy turned out to be good and asked me to call PNO.. He navigated me through HDFC website and gave me PNO numbers and email ID's
I decided to call the PNO for Tamilnadu region ( I am from Pune). This PNO guy was a gentleman. He listened to my issue and then gave me 2 email ID's which also included PNO email ID and asked me to forward my email. On 20th May I forwarded the email. Within 1 hour I started getting SMS's a special case officer by the name Rekha was assigned. I got 2 emails one of them from Priority Redressal mentioning that they are looking into my case and they will get back to me on or before 31st May. ( 11 days).. I thought another time pass thing. I waited till 30th May and when nothing happened I called the Grievance Redressal. To my surprise all people knew me by my name😂 by now . The lady told I will get a response by 31st May. On 31st May nothing happened till 4:00 PM and I gave a call and the answer was that I will definitely get an email before EOD.

At 8:00 PM I got a big apology email and that they do not want to loose a valued customer like me. They had walked through all the discussions I had with them in their apology email and in the end they mentioned that Infinia is Invite only🤣 . But after looking at my profile they may look into my case and asked me to send the self signed upgrade form.
Their message was like we are sorry for all that had happened. Infinia is an invite only but after going through your profile and relationship with HDFC we can look at Infinia with FYF. Had I said said I want to cancel my card I think they would have given me life time free 😎 . But I did not want to stretch it further. On 1st June Morning I emailed the upgrade form and mentioned Iam okay. Within 1 hour I started getting bombarded with emails and SMS's most of them mentioning all my Docket numbers and that they are closed now.

At 8:00 PM 1st June I got 2 emails one was from Rekha my case officer mentioning that a new Ticket has been raised and that it will be resolved on or before 3rd June. today morning 2nd June I checked my app and I can see Infinia card reflecting with 13.68 Lakhs limit :)

My next steps: Will apply for HDFC Addon card. Will continue only with Infinia and Magnus and close most of the other cards especially recent ones. Just FYI all the cards be it Amex, SCB Ultimate, ICICI, Citi, HDFC etc had 10 lakhs plus Limit.

What worked for me
  1. Followed the process of hierarchy while escalating. The PNO had the sympathy that I was harassed for over a month.
  2. All my Credit cards had a limit of over 10 Lakhs
  3. My Annual salary was way above the threshold for Infinia
  4. My spend on HDFC was not high as its a useless card but my spend on other cards were high. I shared my Income tax SFT statement. Any spend above 10 lakhs on credit card gets captured in SFT. My CitiBank spend was 19.8 lakhs
  5. I do have a decent relationship with HDFC though my Primary Bank is ICICI. ( HDFC Term insurance, HDFC Car Insurance, HDFC Home Loan ( closed though) , Bank Account etc)


I would like to thank Technofino ( watched his videos and read this blog - all 36 pages😊 )
Apologies for typos.
I do have some idea now as how it works within HDFC and can definitely give my two cents if any one is interested on this forum.

Rgds
Krishna
Click to expand...
kindly provide the two email ids of PNO.
 
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Just for fellow members information. last year i tried hard to get dcb, even through RM route but unfortunately didn't get it.For information I got diners rewards back in 2012, then with time it got upgraded to premium then privilege then club mile till last year. but unable to upgrade the same to dcb. my limit was also 5lakhs. and as everyone including RM told that i cant apply for new DCB as no one can have two hdfc credit card.
Then one fine day i just follow the link on hdfc home page and dcb appeared in my eligibility. and applied the same and got delivered the card within 3 days. then i happily closed my club mile. presently trying to get upgrade to infinia.
 
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I have been holding Business Regalia for a long time with a limit just above 5 lakhs. I also hold SBI Elite and Magnus both with limits just above 5 lakhs. I am also an Imperia Banking customer. Will it be easy to get metal Infinia and what is the best way to get it?
 
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ketz1981 said:
I have been holding Business Regalia for a long time with a limit just above 5 lakhs. I also hold SBI Elite and Magnus both with limits just above 5 lakhs. I am also an Imperia Banking customer. Will it be easy to get metal Infinia and what is the best way to get it?
Click to expand...
I would recommend that you go through the entire thread. Quite informative
 
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Sacrvn87 said:
I finally got the DCB LTF through the Alumni program. Thanks to the technofino community.
I am currently having regalia with 8.5L limit, and my salary account is with HDFC for around 15 years.
Here is my experience -

1. Entered my details on the Diners alumni website. I got a call after 10 days from an HDFC rep
2. Gave the documents (3 months sal slip, application form, degree certificate) to the rep, waited for another 10 days, and received an email that the application is rejected.
3. Sent an email to priority-readdressal, and got a call from another rep asking if I am looking for LTF DCB. I mentioned that yes, LTF DCB is through the alumni program and she mentioned that it means LTF DCB.
4. After a few days, got another email that they cannot approve DCB LTF as per bank policies.
5. I replied by asking if they have processed the application through the Diners Institute program. After a few days, they came back asking for the degree certificate.
6. They created another service request and asked me to send the application form through email.
7. Finally got an email that DCB LTF is approved through the Diners Institute program and the card is reflected in my online account.

Overall, it is a painful process, but keep following up and wait patiently.
Click to expand...
Hi,
Can you please share DCB Alumni website link?
 
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Any recent experience on this from anyone here? I have DCB LTF, nearing 8L spends as of the 5th month but only having 5.72L limit right now with no LE offer in sight. I meet the ITR requirements so wondering if it's possible to apply and get converted or is the limit requirement a hard rule? 🤔
 
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sangeeth said:
Any recent experience on this from anyone here? I have DCB LTF, nearing 8L spends as of the 5th month but only having 5.72L limit right now with no LE offer in sight. I meet the ITR requirements so wondering if it's possible to apply and get converted or is the limit requirement a hard rule? 🤔
Click to expand...
I had similar situation with limit of 6.5L on DCB. They declined infinia even though was eligible as per itr.
I first asked them to increase limit citing foreign travel, they increased it to 8L (after asking for slip/itr). I then again asked for Infinia and they accepted (FYF).
 
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Guys - sharing my experience on way to Infinia:

1. Got DCP last year in Apr
2. Reached out to Grievance cell asking for upgrade to DCB - under Alumni program - card upgraded in Nov'22
3. Spends hardly in the range of 1-2 lakhs across these months
4. Connected with PNO and they declined for an upgrade to Infinia
5. Reached out to BM and he agreed if I increase my NRV with them - gradually :) - BM has the approval now and my Infinia is on the way

This is for everyone - if you need an upgrade to Infinia, build rapport with BM and he may get you the required approvals.
 
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rajneeshray said:
Guys - sharing my experience on way to Infinia:

1. Got DCP last year in Apr
2. Reached out to Grievance cell asking for upgrade to DCB - under Alumni program - card upgraded in Nov'22
3. Spends hardly in the range of 1-2 lakhs across these months
4. Connected with PNO and they declined for an upgrade to Infinia
5. Reached out to BM and he agreed if I increase my NRV with them - gradually :) - BM has the approval now and my Infinia is on the way

This is for everyone - if you need an upgrade to Infinia, build rapport with BM and he may get you the required approvals.
Click to expand...
Is it true we can get LTF infinia with 30l NRV as mentioned by someone?
 
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