I had applied for my HSBC Cashback (now Live+) Credit Card via CashKaro on 10th May.
My CashKaro app didn't show my Cashback as pending in 3 days so when I raised missing cashback query they asked for Application Number which I provided and then it was showing in pending and my Cashback will be confirmed by 31st July.
On 2nd August I raised a query with Cashkaro about my cashback about non confirmation of the cashback as one of my known applied for HSBC Cashback through my referral after I had applied and followed the same process as I did (as I had guided him) and he had the cashback confirmed before me.
Yesterday I got the following reply in my email from cashkaro.
I had completed the vkyc the same day and made sure to apply for the card from their link.
Now can anyone suggest what can be done as I am not going to dispute with CashKaro as I know until they get the commission from HSBC they will not pass it on to me.
So can I raise any complaint with HSBC directly regarding this. If so where and how?
My CashKaro app didn't show my Cashback as pending in 3 days so when I raised missing cashback query they asked for Application Number which I provided and then it was showing in pending and my Cashback will be confirmed by 31st July.
On 2nd August I raised a query with Cashkaro about my cashback about non confirmation of the cashback as one of my known applied for HSBC Cashback through my referral after I had applied and followed the same process as I did (as I had guided him) and he had the cashback confirmed before me.
Yesterday I got the following reply in my email from cashkaro.
I had completed the vkyc the same day and made sure to apply for the card from their link.
Now can anyone suggest what can be done as I am not going to dispute with CashKaro as I know until they get the commission from HSBC they will not pass it on to me.
So can I raise any complaint with HSBC directly regarding this. If so where and how?
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