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Indusind Bank Non Mantainence Account Offer

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Indusind Bank is offering a non mantainence waiver offer on all of its accounts which are placed equal to lower than its Exclusive account for an initial high value account opening cheque which gives you host of benefits. With an exclusive account you get
1) Lockers on Discount with 1st year complete locker fee waiver!
2) Attractive Interest Rates
3) 20% off on BigBasket
4) Zero Forex Markup Debit Card
5) 20% off on Swiggy on Weekends
6) BMS BOGO Offer
7)Upto 0.92% cashback on monthly spends of ₹1,13,000 per month using Exclusive Debit Card - If you have a signature exclusive debit card and if you spend 1.13L (single transaction) you can earn 0.92% flat cashback (in form of reward points, redeemable against cash).

Account variant and required initial funding-

Screenshot_20221021_124803.jpg

Offer period- 1st Oct to 31st Oct, 2022.

Offer valid till 31st October 2022. Go rush as this is the best time to get a non mantainence premium account for life. The initial funding is very small IMO for the benefits offered. #NotSponsored

Offer Link https://www.indusind.com/in/en/personal/offers/savings-account-festive-offers-tnc.html
 

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This is a bank with a really odd online customer service team

1) I had initially asked them the 3 questions I posted here. I wanted the answers before opening the account. They didn't reply in time, so I went ahead and opened the account. Today, they wrote back and said they believed my queries were resolved. I replied "No, they aren't. I need the answers in writing", followed by the queries again. To which they replied "Please visit the branch"

2) Immediately after I opened the a/c I emailed the customer service team and asked them to "Please confirm that the NMC waiver had been activated on this account". 2 days later I got a call from the lady at the bank, who opened the account, asking why I wanted to close the account. I told her "No, I definitely do not want to close it". When I asked her why she thought so, she told me her internal application showed a closure request along with the words ""Please confirm that the NMC waiver had been activated on this account". She could not understand the linkage either i.e. why her CC team thought I might want to close the a/c when all I was asking was whether the NMC waiver was activated

Very strange CC team ....
 
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Copycat said:
This is a bank with a really odd online customer service team

1) I had initially asked them the 3 questions I posted here. I wanted the answers before opening the account. They didn't reply in time, so I went ahead and opened the account. Today, they wrote back and said they believed my queries were resolved. I replied "No, they aren't. I need the answers in writing", followed by the queries again. To which they replied "Please visit the branch"

2) Immediately after I opened the a/c I emailed the customer service team and asked them to "Please confirm that the NMC waiver had been activated on this account". 2 days later I got a call from the lady at the bank, who opened the account, asking why I wanted to close the account. I told her "No, I definitely do not want to close it". When I asked her why she thought so, she told me her internal application showed a closure request along with the words ""Please confirm that the NMC waiver had been activated on this account". She could not understand the linkage either i.e. why her CC team thought I might want to close the a/c when all I was asking was whether the NMC waiver was activated

Very strange CC team ....
Click to expand...
Their support team is shit
 
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Copycat said:
This is a bank with a really odd online customer service team

1) I had initially asked them the 3 questions I posted here. I wanted the answers before opening the account. They didn't reply in time, so I went ahead and opened the account. Today, they wrote back and said they believed my queries were resolved. I replied "No, they aren't. I need the answers in writing", followed by the queries again. To which they replied "Please visit the branch"

2) Immediately after I opened the a/c I emailed the customer service team and asked them to "Please confirm that the NMC waiver had been activated on this account". 2 days later I got a call from the lady at the bank, who opened the account, asking why I wanted to close the account. I told her "No, I definitely do not want to close it". When I asked her why she thought so, she told me her internal application showed a closure request along with the words ""Please confirm that the NMC waiver had been activated on this account". She could not understand the linkage either i.e. why her CC team thought I might want to close the a/c when all I was asking was whether the NMC waiver was activated

Very strange CC team ....
Click to expand...
I sent the email about NMC waiver is active in my a/c or not on Nov 6, and it is showing under Service Request as Account Closure Status (Processing). Not heard from the team as of now.
 
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aryanraj said:
I sent the email about NMC waiver is active in my a/c or not on Nov 6, and it is showing under Service Request as Account Closure Status (Processing). Not heard from the team as of now.
Click to expand...
I think it would be better to check with the local branch because they might close it without consulting you (though I doubt that would happen, they probably get incentives based on number of a/c opened). Still as I said, they are very odd... so it might be better to check

I wonder in what language a query about NMC waiver = request for a/c closure. That's something really weird
 
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Copycat said:
I think it would be better to check with the local branch because they might close it without consulting you (though I doubt that would happen, they probably get incentives based on number of a/c opened). Still as I said, they are very odd... so it might be better to check

I wonder in what language a query about NMC waiver = request for a/c closure. That's something really weird
Click to expand...
They had this offer earlier for Partner account.

Valentine Day Offer on Indus Partner Savings Account | IndusInd Bank

If you have an Indus Partner Savings account, enjoy a host of benefits and privileges from 14th Feb 2022 to 30th June 20222. The account can be opened jointly with spouse or partner.
www.indusind.com www.indusind.com
It clearly mentioned zero balance for life. Don't understand why they didn't state it clearly now!
 
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It was mentioned in the offer page as
"Times Prime membership is subject to Activation of Net Banking on Savings Account within 30 days of account opening
Times Prime Membership subscriptions are curated for bank offer which is subjected to change and reviewed time to time. The offers and benefits part of the subscription bank is nowhere responsible on the quality content and issues"
No timeframe mentioned for the same I guess, anyone activated/using can explain the process.
 
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in my case they have open partner account instead of exclusive account, as employee joined 2-3 days back she made mistake, now assured me they will update to exclusive in 5 working days ...
 
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