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Pension received. got only 274rs for some reason
Same. Only 295. Made 2 txns in Jan 4100(unipay) & 5900.

Didn't get cashback for unipay txn despite spending (Jan 5th) before the change (around Jan 18th) in terms.

Time to raise a complaint.

Raised level 1 Grievance on kotak website. Automate Service request number issued. Let's see how it goes.
 
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Kotak on one side promoting 811 Super by saying 5% cashback on bill payments, on the other side excluding 5% cashback on Utility payments.


View attachment 82677
View attachment 82678
This is the email I received on 17th Jan 2025. If they don't credit cashback for transaction done on Unipay till this date, I'm going to take this to RBIO.

Also TnC update email was received on 28th Jan 2025.
 
This is the email I received on 17th Jan 2025. If they don't credit cashback for transaction done on Unipay till this date, I'm going to take this to RBIO.

Also TnC update email was received on 28th Jan 2025.
Now I get it why people hate kotak so much
 
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