That is the Only way.
Either Your Lead will directly go to Agent or It will show Visit Branch. You have to Contact Branch to get 811 Agent contact details and schedule a visit.
Actually that’s the issue here…my nearest branch is far away & my office working hours coincide with banking timings !!
Anyways I’ll try to visit branch this week.
Bhai,
It doesn't matter you applied online or not.
Account will only be open via physical kyc i.e either by visiting the branch or agent visit to your premises.
Even it doesn't matter what you requested for 811 super or 811 online, the kyc guy will ask you what you want 811 or 811 super.